Note fondée sur 66 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,4 Propreté de la chambre
3,6 Service et personnel
3,4 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Good 3 star Hotel but Poorly Maintained
Publié le 13 janv. 2020 sur HotelsCelyn Hotel is located near a mall which is an ideal location. The hotel furnishing is as good as any 3star hotel however the maintenance of the hotel was disappointing. The room and bathroom was not thoroughly clean and had leftovers from the previous guest. I had to personally scrub the bathroom. Bedsheets also had greyish hue to it including the towels rather than the fresh white colour that normal hotels would have. It is ashamed that such a hotel is poorly maintained and it seems as though the management hasn't taken any noticed of it.
Commentaires de Gestion de l’hôtel
13 janv. 2020 par Hotel Manager, Gestion de l’hôtel
Dear Hilary,
Thank you for taking the time to review us. We also appreciate that you have continued to extend your stay with us for a few more days after your original check out date.
Our aim is to provide the best experience to anyone who visits us. Your experience definitely does not
meet the standards we have set for ourselves. We look forward to having another opportunity to
make amends and deliver an unforgettable experience to you.
par un voyageur
Publié le 5 janv. 2020 sur Expedia
Good place
Commentaires de Gestion de l’hôtel
6 janv. 2020 par Reservation Dept, Gestion de l’hôtel
Thank you very much for your review. Look forward to having you again.
par un voyageur
Publié le 11 nov. 2019 sur Hotels
Nice place and a good value. Staff was super kind. Steps away from a mall and eating places! Good location
Commentaires de Gestion de l’hôtel
11 nov. 2019 par Reservation Dept, Gestion de l’hôtel
Thank you very much for your review. We look forward to see you again.
par un voyageur
Publié le 28 sept. 2019 sur Expedia
Hotel was at a good location...
no worry’s on grocery’s even if forgetter to bring along... food was good easily available
But hotel walkway was bit warm no aircond.. or air...
Inner room wall plugs was not user friendly..
like you got to off the water boiler was not at the right place.. phone and laptop charging was not in a right place ..
overall good.. always room for improvement..
keep up the good work..
Commentaires de Gestion de l’hôtel
30 sept. 2019 par Reservation Dept, Gestion de l’hôtel
Dear Guest,
Thank you for taking the time to review us. We will look into all of them & see what we can do to improve further. Thank you again & hope to see you soon.
par un voyageur
Publié le 26 août 2019 sur Hotels
Commentaires de Gestion de l’hôtel
29 août 2019 par Reservation Dept, Gestion de l’hôtel
Thank you for taking the time to reivew us. We look forward to see you again.
par un voyageur
Publié le 1 août 2019 sur Hotels
Not meet expectation at all. Smell of cockroaches in the room/toilet. Found cockroaches in the toilet.
Commentaires de Gestion de l’hôtel
7 août 2019 par Reservation Dept, Gestion de l’hôtel
Apologies for the inconveniences caused. Thank you for taking the time to send us your feedback. We will look into your comments immediately. Look forward to see you soon.
par un voyageur
Publié le 21 juill. 2019 sur Expedia
Commentaires de Gestion de l’hôtel
24 juill. 2019 par Reservation Dept, Gestion de l’hôtel
Thank you. please come again.
par un voyageur de Kudat
Publié le 22 juin 2019 sur Expedia
Good facilities
Commentaires de Gestion de l’hôtel
24 juill. 2019 par Reservation Dept, Gestion de l’hôtel
Thank you. Please come again.
par un voyageur
Publié le 2 avr. 2019 sur Hotels
我和男朋友和佢媽咪一起旅行 到埗時酒店所有房都滿了 我們入住了只有雙人床的房間，但是我book酒店時有註明要兩張單人床。酒店職員馬上就替我們加床，第二天都馬上替我們去換房。
到我們要離開酒店了 職員幫我們call車到機場，我們到了途中，酒店職員打給司機找我們，生怕我們去錯了機場，因為當地一號客運大樓和二號客運大樓十分遠，可見職員十分盡責。
par un voyageur
Publié le 7 févr. 2019 sur Expedia
Hotel was fine , receptionist needs training
