Note fondée sur 892 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,5 Service et personnel
4,7 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 15 juin 2022 sur Expedia
Sa a bien changé depuis ma première foi en 2018 sa a empiré avec le temps chambre sale avec des taches au sol sur les rideaux et le Canapé était jaune tellement c’était salle avec les bruit des voitures qui passe sous vous oreille j’avoue qu’avec un enfant c’est vraiment pas pratique du tout surtout que la chambre était à l’opposé il fallait marcher a chaque foi ils auraient pu nous donner une chambre prêt de l’ascenseur si non le reste le personnel est-il très gentille et serviable surtout les personnes de ménage bon petit déjeuner faudrait penser à nettoyer la piscine qui est très salle et en mauvaise état le fond était plein de saleté!!
Commentaires de Gestion de l’hôtel
22 août 2022 par Andrew Nisbet, General Manager, Gestion de l’hôtel
Dear Kamil, Thank you for your invaluable feedback. We regret to learn that your experience with us was below your expectations. Please be assured that we take your feedback very seriously and that we have shared it with our team to address to ensure that we will be delivering an improved service on your next visit. We hope that we will get the opportunity to welcome you again soon!
par un voyageur
완전 추천합니다.
Publié le 27 sept. 2024 sur HotelsHilton being Hilton. Excellent service, especially the concierge team. Every single one of them greeted me with a positive engergy. Rooftop bar has a happy hour which was from 4pm~8pm. I highly recommend getting some cocktaills at this time while enjoying the swimming pool.
There are several massage places and convenient stores within 5mins of walk.
I will definitely stay at Hilton on my next tirp.
Commentaires de Gestion de l’hôtel
2 oct. 2024 par Hilton KK, Gestion de l’hôtel
Dear Mr. Tae-Young,Greetings from Hilton Kota Kinabalu.Thank you for your wonderful feedback. We are thrilled to see that you had a positive experience during your stay, and we genuinely appreciate you taking the time to leave your ratings and feedback from your recent experience with us at the Hilton Kota Kinabalu. Our team takes great pride in ensuring that each guest receives the best possible service and enjoys a truly memorable stay. Your amazing rating and detailed feedback serve as a testament to our team's unwavering dedication and hard work.Once again, thank you for choosing us, and we look forward to welcoming you back for another wonderful stay in the future. If there is anything more we can do to enhance your next visit, please do not hesitate to let us know.Kind regards,Smital Shah-BoultwoodGeneral ManagerHilton Kota Kinabalu
par un voyageur
Publié le 20 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Hilton KK, Gestion de l’hôtel
Dear Mr. Chung Lin,Greetings from Hilton Kota Kinabalu.Thank you for taking the time to rate your recent stay with us. We are thrilled to see that you had a positive experience during your time at Hilton Kota Kinabalu, and we genuinely appreciate your kind feedback.Our team is committed to providing the best possible service and ensuring that every guest has a memorable stay. Your high rating and detailed feedback of your stay are testament to team’s hard work and dedication. Once again, thank you for choosing us, and we hope to have the pleasure of welcoming you back in the near future for another enjoyable stay.Kind regards,Smital Shah-BoultwoodGeneral ManagerHilton Kota Kinabalu
par un voyageur
Publié le 18 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Hilton KK, Gestion de l’hôtel
Dear Mr. Yiu Ting,Greetings from Hilton Kota Kinabalu.Thank you for your wonderful feedback. We are thrilled to see that you had a positive experience during your stay, and we genuinely appreciate you taking the time to leave your ratings and feedback from your recent experience with us at the Hilton Kota Kinabalu. Our team takes great pride in ensuring that each guest receives the best possible service and enjoys a truly memorable stay. Your amazing rating and detailed feedback serve as a testament to our team's unwavering dedication and hard work.Once again, thank you for choosing us, and we look forward to welcoming you back for another wonderful stay in the future. If there is anything more we can do to enhance your next visit, please do not hesitate to let us know.Kind regards,Smital Shah-BoultwoodGeneral ManagerHilton Kota Kinabalu
par un voyageur
Publié le 16 sept. 2024 sur Hotels
Marvelous
Commentaires de Gestion de l’hôtel
18 déc. 2024 par Hilton KK, Gestion de l’hôtel
Dear Ms. Latifah,Greetings from Hilton Kota Kinabalu.Thank you for your wonderful feedback. We are thrilled to see that you had a positive experience during your stay, and we genuinely appreciate you taking the time to leave your ratings and feedback from your recent experience with us at the Hilton Kota Kinabalu. Our team takes great pride in ensuring that each guest receives the best possible service and enjoys a truly memorable stay. Your amazing rating and detailed feedback serve as a testament to our team's unwavering dedication and hard work.Once again, thank you for choosing us, and we look forward to welcoming you back for another wonderful stay in the future. If there is anything more we can do to enhance your next visit, please do not hesitate to let us know.Kind regards,Smital Shah-BoultwoodGeneral ManagerHilton Kota Kinabalu
par un voyageur
Publié le 3 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
11 sept. 2024 par Hilton KK, Gestion de l’hôtel
Dear Emanuele,Greetings from Hilton Kota Kinabalu.Thank you for taking the time to rate your recent stay with us. We are thrilled to see that you had a positive experience during your time at Hilton Kota Kinabalu, and we genuinely appreciate your kind feedback.Our team is committed to providing the best possible service and ensuring that every guest has a memorable stay. Your high rating and detailed feedback of your stay are testament to team’s hard work and dedication. Once again, thank you for choosing us, and we hope to have the pleasure of welcoming you back in the near future for another enjoyable stay.Kind regards,Smital Shah-BoultwoodGeneral ManagerHilton Kota Kinabalu
par un voyageur
Publié le 24 août 2024 sur Expedia
コンシェルジュは親切で非常に良かった。
プールサイドのレストランの接客態度は悪いく上から目線。（男性）
バスタオルは汚れているし破れている。
備え付けのコップは欠けていた。
部屋はほこりっぽい。
Commentaires de Gestion de l’hôtel
27 août 2024 par Hilton KK, Gestion de l’hôtel
Greetings from Hilton Kota Kinabalu.Thank you for taking the time to leave a review from your recent experience with us at the Hilton Kota Kinabalu. We are constantly monitoring our performance against Hilton’s high service and quality standards, therefore, your valuable feedback is greatly appreciated, as it is a key tool that allows us to review, maintain or make improvements. We regret to know about the issues that you encountered at our restaurant and the amenities provided in your room. I apologize that the standards did not meet your expectations and will address this with our team to ensure improvements are made.Your concerns are taken very seriously, and we strive to uphold the highest standards of service and cleanliness in our hotel. I appreciate your patience and understanding, and we will use your feedback to improve our services.We hope to have the opportunity to welcome you back in the future and provide you with the exceptional experience you deserve.Kind regards,Smital Shah-BoultwoodGeneral ManagerHilton Kota Kinabalu.
par un voyageur
Publié le 22 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 août 2024 par Hilton KK, Gestion de l’hôtel
Greetings from Hilton Kota Kinabalu.Thank you for your wonderful feedback. We are thrilled to see that you had a positive experience during your stay, and we genuinely appreciate you taking the time to leave your ratings and feedback from your recent experience with us at the Hilton Kota Kinabalu. Our team takes great pride in ensuring that each guest receives the best possible service and enjoys a truly memorable stay. Your amazing rating and detailed feedback serve as a testament to our team's unwavering dedication and hard work.Once again, thank you for choosing us, and we look forward to welcoming you back for another wonderful stay in the future. If there is anything more we can do to enhance your next visit, please do not hesitate to let us know.Kind regards,Smital Shah-BoultwoodGeneral ManagerHilton Kota Kinabalu
par un voyageur
Publié le 22 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 août 2024 par Hilton KK, Gestion de l’hôtel
Greetings from Hilton Kota Kinabalu.Thank you for taking the time to rate your recent stay with us. We are thrilled to see that you had a positive experience during your time at Hilton Kota Kinabalu, and we genuinely appreciate your kind feedback.Our team is committed to providing the best possible service and ensuring that every guest has a memorable stay. Your high rating and detailed feedback of your stay are testament to team’s hard work and dedication. Once again, thank you for choosing us, and we hope to have the pleasure of welcoming you back in the near future for another enjoyable stay.Kind regards,Smital Shah-BoultwoodGeneral ManagerHilton Kota Kinabalu
par un voyageur
Publié le 13 août 2024 sur Expedia
직원분들도 너무 친절하고 좋았어요!
다시 돌아가고 싶어요
다음에 코타키 간다면 또 힐튼 갈래요
Commentaires de Gestion de l’hôtel
15 août 2024 par Hilton KK, Gestion de l’hôtel
Dear Mr. Kim,Greetings from Hilton Kota Kinabalu.Thank you for your wonderful feedback. We are thrilled to see that you had a positive experience during your stay, and we genuinely appreciate you taking the time to leave your ratings and feedback from your recent experience with us at the Hilton Kota Kinabalu. Our team takes great pride in ensuring that each guest receives the best possible service and enjoys a truly memorable stay. Your amazing rating and detailed feedback serve as a testament to our team's unwavering dedication and hard work.Once again, thank you for choosing us, and we look forward to welcoming you back for another wonderful stay in the future. If there is anything more we can do to enhance your next visit, please do not hesitate to let us know.Kind regards,Smital Shah-BoultwoodGeneral ManagerHilton Kota Kinabalu
