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Ming Garden Hotel and Residences

4.0 star property
4-star hotel near Imago Shopping Mall

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Photo gallery for Ming Garden Hotel and Residences

Front of property
View from room
Two Bedroom Residence | View from room
Executive Suite | Living area
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking available
  • Bar
  • Pool
  • Breakfast available
  • Room service
  • Gym

Explore the area

Map
Lorong Ming Garden, Jalan Coastal, Kota Kinabalu, Sabah, 88000
  • Imago Shopping Mall
    ‪16 min walk‬
  • Centre Point
    ‪16 min walk‬
  • Sutera Harbour
    ‪18 min walk‬
  • Kota Kinabalu (BKI-Kota Kinabalu Intl.)
    ‪11 min drive‬

Room options

View all photos for Superior Room

Superior Room | View from room

Superior Room

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe King

Deluxe King

Deluxe King

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin

Deluxe Twin

Deluxe Twin

  • City view
  • Sleeps 2
  • 2 Twin Beds

About the area

Kota Kinabalu

City center retreat .You'll be steps from Imago Shopping Mall and within a 10-minute walk of Gleneagles Hospital with a stay at this Downtown Kota Kinabalu hotel. Plaza Wawasan and Kota Kinabalu Esplanade are also within half a mile (1 km).

What's nearby

  • Imago Shopping Mall - 16 min walk - 1.4 km
  • Centre Point - 16 min walk - 1.4 km
  • Sutera Harbour - 18 min walk - 1.5 km
  • Suria Sabah Shopping Mall - 3 min drive - 3.3 km
  • Jesselton Point Ferry Terminal - 3 min drive - 3.5 km

Getting around

  • Tanjung Aru Station - 3 min drive
  • Kota Kinabalu Intl. Airport (BKI) - 11 min drive

Restaurants

  • ‪The Chicken Rice Shop - ‬15 min walk
  • ‪Upperstar Bar & Grill Restaurant - ‬13 min walk
  • ‪Hing's Cuisine 興記 - ‬12 min walk
  • ‪Sushi Zanmai - ‬6 min walk
  • ‪Madam Kwan's Imago Shopping Mall - ‬13 min walk

About this property

Ming Garden Hotel and Residences

4-star hotel near Imago Shopping Mall
Ming Garden Hotel and Residences offers its guests a children's pool, an outdoor pool, and a fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Business amenities include a business center, meeting rooms, and limo/town car service. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Ming Garden Hotel and Residences. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Kota Kinabalu hotel.

  • 1 building
  • 600 guestrooms or units
  • 11 levels
  • Meeting rooms
  • Built in 2011
  • Karaoke
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Ming Garden Hotel and Residences offers 600 air-conditioned accommodations with safes and complimentary bottled water. LCD televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers with rainfall showerheads, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is provided daily.

Languages

Chinese (Mandarin), English, Malay

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May 7 - May 8
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Property amenities

Family friendly

  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Shopping center shuttle (surcharge)
  • Limo/town car service
  • Self parking on site (surcharge)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 37 for adults and MYR 17 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Billiards/pool table
  • Children's pool
  • Gym
  • Karaoke
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: MYR 100.00

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MYR 150.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The property is closed between April 28 and May 12.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Ming Garden Hotel and Residences

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 37 for adults and MYR 17 for children
  • Airport shuttle fee: MYR 5 (one way)
  • Early check-in fee: MYR 100.00 (subject to availability)
  • Late check-out fee: MYR 150.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

This property requires a printed copy of the reservation confirmation to be presented at check-in.

We should mention

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Ming
Hotel Ming Garden
Ming Garden Hotel
Ming Garden Hotel Kota Kinabalu
Ming Garden Kota Kinabalu
Ming Garden Hotel & Residences Kota Kinabalu, Sabah
Ming Garden Hotel Residences
Ming Residences Kota Kinabalu
Ming Garden Hotel and Residences Hotel
Ming Garden Hotel and Residences Kota Kinabalu
Ming Garden Hotel and Residences Hotel Kota Kinabalu

Ming Garden Hotel and Residences Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 175 out of 781 reviews
Rating 8 - Good. 335 out of 781 reviews
Rating 6 - Okay. 184 out of 781 reviews
Rating 4 - Poor. 60 out of 781 reviews
Rating 2 - Terrible. 27 out of 781 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

SHARUL

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Jan 2025

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jan 2025

4/10 Poor

Jodi-kay

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Pros -sheets didn't smell like the rest of the room -check-in was fast and efficient -large bed -staff was cordial Cons -room smells old and wet, much better the 2nd night -smaller than the picture but not small -not in a walkable area. Surrounded by highway. Only way to get anywhere was by cab. -can hear the airport and the highway next door if the windows are open
Stayed 6 nights in Dec 2024

6/10 Okay

Isabel

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
I stayed here for a few nights and was unimpressed with the cleanliness of the hotel. There was some mould on the roof of my bedroom and bathroom, and the carpet was dirty. There were strange stains on the headboard of the bed. The breakfast service was quite untidy, with plates not well cleaned and surfaces unclean
Stayed 3 nights in Oct 2024

6/10 Okay

Tiong Poh

Stayed 2 nights in Sep 2024

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
When we arrived we got a room which was very cold because of the AC and we couldn't change the temperature. We asked for a new room and had to wait till 1am. We arrived the hotel at 9:45pm. When we checked in, we also asked where we can find any dinner, and she said the restaurant was closed. When we came up to the room we realized there was room service and we actually could order food. But then we have already order food via grab.
Stayed 1 night in Sep 2024

8/10 Good

Chye Teik

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The breakfast buffet lines were empty very early and without refill
Stayed 2 nights in Sep 2024

10/10 Excellent

Maizzati Aqmar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Aug 2024

6/10 Okay

Magesvaran

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The location, facilities, room size and comfort I think this hotel have no replacement towel policy. 5 nights stay either they leave 1 towel or no towel at all. Soap and shampoo will not be replenish until u request.
Stayed 5 nights in Jul 2024

10/10 Excellent

Margaret

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

edward

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. Lovely hotel
Stayed 1 night in Jul 2024

10/10 Excellent

edward

Stayed 1 night in Jul 2024

8/10 Good

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Distance to the airport
Stayed 1 night in Jul 2024

10/10 Excellent

Norinah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Michael

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 4 nights in Jun 2024

8/10 Good

Chang

Liked: Cleanliness, staff & service
Stayed 1 night, staff was very efficient and courteous. The room is nice and quiet, clean and tidy. Bathroom can use a little update.
Stayed 1 night in Jun 2024

4/10 Poor

MONGDAH

Disliked: Cleanliness, amenities, property conditions & facilities
The bath towels are SMELL, even after ask for 2 new ones, they still smell. It smells like wet laundry that sits there for a long time, then put into dryer.
Stayed 4 nights in May 2024

10/10 Excellent

Les

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was fantastic! Very centrally located to shopping, eating and sites! I highly recommend Ming Garden!!!
Stayed 7 nights in Mar 2024

6/10 Okay

Eng

Travelled with partner
Inconvenient
Stayed 1 night in Mar 2024

10/10 Excellent

ARDZRY

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

8/10 Good

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Place was very accomodating... nice comfortable beds, great location. A frustrating stain on one of the seats, and a some spots appearing around the AC. Wasn't perfect but it had really good vibes, great people. I kept extending my stay in KK and consistently chose Ming.
Stayed 1 night in Jan 2024

2/10 Terrible

Max

Stayed 8 nights in Feb 2024