Ratings based on 158 Guest Reviews
Hear it directly from our travellers
4.1 Room cleanliness
4.1 Service & staff
4.2 Room comfort
3.9 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Aug. 11, 2024 on Expedia
Nice stay
by A traveller
Posted Jul. 22, 2024 on Hotels
by A traveller
Posted Jul. 18, 2024 on Hotels
by A traveller
Posted Jul. 2, 2024 on Expedia
The place is ok for what you pay, close to the airport and large room are the positives, the hotel is noisy and breakfast below average
by A traveller
Posted Jun. 29, 2024 on Expedia
Fair accommodation for the price paid. Large room, but noisy with a non stop music during the day. Breakfast underwhelming and flavourless. @ballestrinaroundtheworld
by A traveller
Perfect location for the airport
Posted Apr. 9, 2024 on HotelsWe only stayed briefly between connecting flights and booked into two rooms. The staff at reception were absolutely first rate making us very welcome and the rooms were both spotless. We didn’t eat due to our brief staff so cannot comment on the food at the restaurant. The hotel is the perfect choice for quick access to the airport at Koh a Kinabalu which is a cheap taxi ride away.
Comment from Hotel Management
Apr. 12, 2024 by Precilla Edmund Guest Relations Manager, Hotel Management
Thank you for your kind words. We're delighted to hear that you had a first-rate experience with us and found your room spotless. We strive to provide exceptional service and cleanliness to all our guests. We look forward to welcoming you back again soon!Sincerely,
by A traveller
Posted Feb. 23, 2024 on Expedia
Comment from Hotel Management
Mar. 21, 2024 by Ryan Melvin Mac Donald Aben, Hotel Management
Hi Holly,Thank you for your wonderful review and for choosing to stay with us at Pan Borneo Hotel Kota Kinabalu. We are delighted to hear that you had a pleasant experience and that our team provided excellent service throughout your stay. Ensuring our guests' satisfaction and providing a clean and comfortable room with a great safeties are our top priorities.Once again, we hope to welcome you back to the Pan Borneo Hotel Kota Kinabalu in the future.Kind regards,Ryan Melvin Mac Donald AbenAssistant Front Office Manager
by A traveller
Posted Oct. 3, 2023 on Hotels
Comment from Hotel Management
Nov. 27, 2023 by Sincere regards, Winda Supail Sodomon Front Office, Hotel Management
Dear Valued Guest,Greeting from Pan Borneo Hotel Kota Kinabalu!Thank you for taking the time to share your experience with us.We are delighted that we could make sure you had a great and pleasant stay while you were here.We would like to thank you again for your visit and your input.We hope to see you again at the Pan Borneo Hotel Kota Kinabalu.
by A traveller
Posted Sep. 11, 2023 on Expedia
Comment from Hotel Management
Sep. 29, 2023 by PAN BORNEO HOTEL, Hotel Management
Dear Guest, Greetings from Pan Borneo Hotel Kota Kinabalu! Thank you for taking the time to share your experience. All of us are delighted that we could ensure excellent service during you and your family's visit. Thank you once again for your feedback and we look forward to welcoming you back to Pan Borneo Hotel Kota Kinabalu. Warm Regards, Management of Pan Borneo Hotel Kota Kinabalu
by A traveller
Posted Feb. 15, 2023 on Expedia
Good value.
