Note fondée sur 50 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,1 Service et personnel
4,4 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 25 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 août 2024 par Aphrodite Hills, Gestion de l’hôtel
Dear guest,Thank you for your rating. Best RegardsLoizos TelemachouHotel Manager
par un voyageur
Publié le 20 août 2024 sur Expedia
If it was possible to give more than 10, I would.
This place is definitely worth every penny we spent.
1. Beautiful place, clean and tidy, delicious food in a variety.
2. The dinner restaurants are excellent with a variety of delicious cuisines and styles.
3. All inclusive was excellent. Plenty of varied food throughout the day. Drinks/spicy drinks and more full of surprises and in abundance.
4. And the most important thing is the staff of the hotel. Receptionists are kind and helped us with every passenger (even finding alternative flights and canceling flights)
5. The reception manager Maria was wonderful and kind and upgraded us and took care of our late departure (our flight was early in the morning).
We will definitely return to this hotel again.
Commentaires de Gestion de l’hôtel
22 août 2024 par Aphrodite Hills, Gestion de l’hôtel
Dear eyal zvi,Thank you for your rating and comments. We appreciate your feedback and grateful for your kind words. I am pleased you found every aspect of your stay to be enjoyable, from the food and drink offerings to staff service. We hope to welcome you back in the near future. Best RegardsLoizos TelemachouHotel Manager
par un voyageur
Publié le 7 août 2024 sur Expedia
Always a nice gateway where you completely relax and enjoy. There is something for everyone to enjoy. The service is great and Roman have assisted us greatly and he went over and beyond great customer service
Commentaires de Gestion de l’hôtel
7 août 2024 par Aphrodite Hills, Gestion de l’hôtel
Dear Marcel,Thank you for your review and comments. We are pleased you had a relaxed and enjoyable experience. Thank you for your kind compliment for Roman. We hope to welcome you back in the near future. Best RegardsLoizos TelemachouHotel Manager
par un voyageur
Great experience all around
Publié le 1 août 2024 sur HotelsThe hotel was so nice and clean, facilities were great, wide range of options to do for both kids and adults, many clubs for kids, wide range of pools with aqua fit activities.
Food was great, made fresh everyday and with a wide range of options available at buffet. Restaurants were as close to a Micheline star quality. Hotel staff and managers were so attentive and polite, they always served with smile and were polite. Overall a great hotel and great stay and experience in Cyprus.
Commentaires de Gestion de l’hôtel
2 août 2024 par Aphrodite Hills, Gestion de l’hôtel
Dear Neg,Thank you so much for sharing your experience with others. We are very pleased you had a lovely time and enjoyed the wide range of pools, kids club and other facilities. Thank you for your compliment for the food. Your comments will be passed on to the Executive Chef and his team. We hope to welcome you back soon!Best RegardsLoizos TelemachouHotel manager
par un voyageur
Publié le 22 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
22 août 2024 par Aphrodite Hills, Gestion de l’hôtel
Dear Nicola, Thank you for taking the time to rate us. I am sorry that we did not exceed your expectations and hope to welcome you back in the near future to offer you the perfect getaway. Best RegardsLoizos TelemachouHotel manager
par un voyageur
All was going great
Publié le 14 mai 2024 sur HotelsAll was going very well I was only staying for two nights to play golf. I then realized that I would have to check out by 11am on last day when I was already booked to play golf that morning. Therefore I checked with reception if I could have a late check out, they checked the room was not booked for that day and confirmed I could have a later check out but the cost was 100 euros for 3pm or 150Euros for 18.00 I chose 18.00 and paid the 150Euros, I was very pleased with this. Then when I was playing golf on my last day the hotel called me as said that I would have to move rooms I explained that I was playing golf and I could not do the but would be back at about 15.00 and would talk to them then. They did call me again to say there supervisor said that would be ok. When I return I went to reception and said that I had paid 150 Euros to extend the check out to 18.00 and did not want to pack up all my luggage and move to another room, they said the supervisor would call me in my room which she did and was insistent that I moved and would not give me a refund as they were providing another room which turned out to be a much lower standard to the one I was in. I informed her that I was very unhappy about this situation and that no refund would be given. I did move, very poor customer service.
Commentaires de Gestion de l’hôtel
16 mai 2024 par Aphrodite Hills , Gestion de l’hôtel
Dear Stephen,Thank you for taking the time to leave your feedback and comments. Our check out time is 11am which would have been made clear on any booking details and confirmation. We do offer a late check out service as an option, subject to availability. However, this is a late check out service and not guaranteed to have the late check out in the same room. It is an option for those guests that want to leave the hotel at a later time and need a room in order to rest and freshen up before travelling. Where possible, we keep guests in their original room, however sometimes due to new arrivals, we may need to move the late check out service to an alternative room. I am sorry this was not conveyed in more detail to you. I hope you otherwise enjoyed your stay at Aphrodite Hills and enjoyed your golf experience. We hope to welcome you back in the future so we can better your experience during your next visit. Best RegardsLoizos Telemachou Hotel Manager
par un voyageur
Publié le 5 avr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
8 avr. 2024 par Aphrodite Hills, Gestion de l’hôtel
Dear Greg,Thank you for your rating. We hope you had an enjoyable experience overall and would love the opportunity to welcome you back soon. Best RegardsLoizos TelemachouHotel Manager
par un voyageur
Publié le 30 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 avr. 2024 par Aphrodite Hills, Gestion de l’hôtel
Dear Gunnar, Thank you for your rating. We hope you had an enjoyable stay overall and look forward to welcoming you back to the Resort soon. Best RegardsLoizos TelemachouHotel Manager
par un voyageur
Publié le 19 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 mars 2024 par Aphrodite Hills, Gestion de l’hôtel
Dear Frank,Thank you for your rating. We hope you enjoyed your stay and look forward to welcoming you back soon. Best RegardsLoizos TelemachouHotel Manager
par un voyageur
Publié le 4 mars 2024 sur Expedia
No tenían mi reserva, después me dieron una habitación que no pedí. Me hicieron esperar mucho tiempo mientras resolvían. No consideraron que era vip
Commentaires de Gestion de l’hôtel
6 mars 2024 par Aphrodite Hills, Gestion de l’hôtel
Dear Jose,Thank you for taking the time to leave your review on Expedia.We convey our genuine apologies for the shortfalls that you experienced from our service at check in. We do our upmost to ensure that hotel check in is swift and smooth for all our guests, but there are instances where unforeseen technical issues arise and create a delay. We realise this is not the best way to start your holiday and do hope it didn't cause too much impact on your overall stay with us. We would welcome the opportunity to serve you again and welcome you back to the Resort in the near future. Best RegardsLoizos TelemachouHotel Manager
