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Gateway, Marco Polo Hotel

4.0 star property
4-star hotel near Victoria Harbour, connected to a shopping center

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Photo gallery for Gateway, Marco Polo Hotel

Free minibar, in-room safe, desk, blackout drapes
Lobby lounge
Lobby lounge
Free minibar, in-room safe, desk, blackout drapes
Continental Superior Suite with The Continental Club Lounge Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
13 Canton Road, Harbour City,, Tsim Sha Tsui, Kowloon
  • Hong Kong - Macau Ferry Terminal
    ‪7 min drive‬
  • Hong Kong Convention and Exhibition Centre
    ‪8 min drive‬
  • Lan Kwai Fong
    ‪8 min drive‬
  • Hong Kong (HKG-Hong Kong Intl.)
    ‪30 min drive‬

Room options

Superior - City Explorer with Two Octopus Cards

  • Sleeps 2
  • 1 Queen Bed OR 2 Double Beds

View all photos for Superior Suite with The Continental Club Lounge access

Free minibar, in-room safe, desk, blackout drapes

Superior Suite with The Continental Club Lounge access

  • 58 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Premier Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Double Beds

View all photos for Continental Superior Suite with The Continental Club Lounge Access

Continental Superior Suite with The Continental Club Lounge Access

Continental Superior Suite with The Continental Club Lounge Access

  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room

Free minibar, in-room safe, desk, blackout drapes

Premier Room

  • 27 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Double Beds

View all photos for Deluxe Room

Free minibar, in-room safe, desk, blackout drapes

Deluxe Room

  • 27 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Double Beds

View all photos for Superior Room

Free minibar, in-room safe, desk, blackout drapes

Superior Room

  • 27 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Double Beds

Deluxe Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Double Beds

View all photos for Connecting Superior Room

Free minibar, in-room safe, desk, blackout drapes

Connecting Superior Room

  • City view
  • Sleeps 4
  • 2 Queen Beds OR 4 Large Twin Beds

View all photos for Continental Deluxe Room with The Continental Club Lounge access

Free minibar, in-room safe, desk, blackout drapes

Continental Deluxe Room with The Continental Club Lounge access

  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

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About the area

Kowloon

Tsim Sha Tsui stay.At this Tsim Sha Tsui hotel, you'll be well placed to visit Harbour City and Victoria Harbour, both within a 5-minute walk. Lan Kwai Fong and Hong Kong Convention and Exhibition Centre are also within 3 miles (5 km).

What's nearby

  • Hong Kong - Macau Ferry Terminal - 7 min drive - 6.1 km
  • Soho - 8 min drive - 7.0 km
  • Hong Kong Convention and Exhibition Centre - 8 min drive - 6.9 km
  • Lan Kwai Fong - 8 min drive - 7.5 km
  • The Peak Tram - 9 min drive - 7.8 km

Getting around

  • Hong Kong Tsim Sha Tsui Station - 9 min walk
  • Kowloon Station - 19 min walk
  • Hong Kong International Airport (HKG) - 30 min drive

Restaurants

  • ‪梨花園 - ‬1 min walk
  • ‪翡翠拉麵小籠包 - ‬1 min walk
  • ‪麥當勞 - ‬4 min walk
  • ‪Dalloyau - ‬1 min walk
  • ‪千両 - ‬1 min walk

About this property

Gateway, Marco Polo Hotel

4-star hotel near Victoria Harbour, connected to a shopping center
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center, meeting rooms, and limo/town car service are available.

A computer station is on site and WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Gateway, Marco Polo Hotel.

This 4-star Kowloon hotel is smoke free.

  • 400 guestrooms or units
  • 16 levels
  • Meeting rooms
  • Built in 1982
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Gateway, Marco Polo Hotel offers 400 air-conditioned accommodations with free minibar items and espresso makers. A pillow menu is available. LCD televisions come with premium cable channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

This Kowloon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

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Property amenities

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Stroller

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Limo/town car service

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: HKD 261.80 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Shopping

Accessibility

  • Elevator (33 inch wide door)

Room amenities

Entertainment

  • LCD TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Gateway, Marco Polo Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for HKD 440.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: HKD 500 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately HKD 261.8 per person
  • Rollaway bed fee: HKD 440.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

Please note that children 12 years of age and younger are not permitted on the Continental Club Floor or in the Continental Lounge.
Guests planning to arrive after 10 PM must contact this property in advance if they require meals.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Gateway Marco Polo
Gateway Marco Polo Hotel
Gateway Marco Polo Hotel Kowloon
Gateway Marco Polo Kowloon
Gateway,Hong Kong Hotel Hong Kong
Gateway Hotel (a Member Of Marco Polo Hotels) Hong Kong
Gateway, Marco Polo
Gateway, Marco Polo Hotel Hotel
Gateway, Marco Polo Hotel Kowloon
Gateway, Marco Polo Hotel Hotel Kowloon

Gateway, Marco Polo Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 528 out of 1000 reviews
Rating 8 - Good. 361 out of 1000 reviews
Rating 6 - Okay. 69 out of 1000 reviews
Rating 4 - Poor. 24 out of 1000 reviews
Rating 2 - Terrible. 18 out of 1000 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

STEPHEN

Stayed 4 nights in Dec 2024

6/10 Okay

Pornthep, Bangkok

Stayed 2 nights in Dec 2024

4/10 Poor

Shannon

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is nice. But when I booked the Connecting Superior Room on Expedia, it says that I'd get 1 queen AND 2 double beds. If not, 4 double beds in total and the size of the rooms is suitable for 8 pax. I had 7 people with me, 3 of them are children. Hence, I booked the rooms. I even messaged the hotel prior to my stay to confirm, to which, they said they would arrange. But when we arrived, we were only given 2 queen beds. I had to seek assistance from the frontdesk who said their Connecting Superior Rooms do not have double beds. He was nice enough to add an additional bed for free, stating that they are out of beds due to Christmas. But it was still a squeeze. I wonder where the lapse is. Was it Expedia's false marketing or was it Gateway Hotel's purposefully withholding information prior to my stay? It would otherwise be a good place to stay given its location and size.
Stayed 3 nights in Dec 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Thomas

Stayed 1 night in Dec 2024

8/10 Good

Tien Luon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort and convenient
Stayed 3 nights in Dec 2024

10/10 Excellent

Brian

Stayed 1 night in Dec 2024

10/10 Excellent

Elly E.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in Nov 2024

10/10 Excellent

On Wan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2024

10/10 Excellent

chunsum

Stayed 3 nights in Nov 2024

8/10 Good

Jose Mari

Travelled with family
Liked: Staff & service, room comfort
Always staying here because of the location but rooms are old.
Stayed 3 nights in Nov 2024

10/10 Excellent

CherryAmour

Stayed 3 nights in Nov 2024

10/10 Excellent

Chee Yao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 2 nights in Nov 2024

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Closeness to shops and restaurants
Stayed 2 nights in Nov 2024

8/10 Good

Imie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
walkable to many places. upgraded rooms.
Stayed 3 nights in Oct 2024

10/10 Excellent

Jhozalyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Kwangjae

Stayed 1 night in Oct 2024

6/10 Okay

Jose Mari

Travelled with family
Perfect location but rooms needs renovation. Old and has a smell.
Stayed 3 nights in Oct 2024

8/10 Good

Ma Baylon

Stayed 3 nights in Sep 2024

10/10 Excellent

Michael

Business traveller
Stayed on the Executive Floor and would DEFINITELY go back.
Stayed 4 nights in Sep 2024

8/10 Good

LOY QIN HUI,

Business traveller
Liked: Cleanliness, staff & service, amenities
Location can’t be beat and the staff really go all out to make sure you have a pleasant stay.
Stayed 3 nights in Sep 2024

10/10 Excellent

Victor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Hotel
We had an amazing Stay at Gateway still one of my favorite place to stay in Kowloon. Service and location excellent special mention to the valet that help us get a taxi.
Stayed 2 nights in Sep 2024

10/10 Excellent

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

ANISS SUET WAH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
THE ROOM IS CLEAN.
Stayed 7 nights in Aug 2024