Note fondée sur 950 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,4 Service et personnel
4,4 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
Recommandé
pour Tout le mondepar un voyageur
Excellent emplacement Pour le shopping
Publié le 17 mai 2017 sur ExpediaBon Hotel à part la mauvaise insonorisation. Sinon tout est OK
Commentaires de Gestion de l’hôtel
19 mai 2017 par Rose, Gestion de l’hôtel
Dear Mr. Dominique,
Merci beaucoup for taking the time to share your experience with us.
Your comment about the improvement of the hotel facilities, particularly on soundproofing, has been well received and our team will look into addressing this accordingly. We thank you for your comments and suggestions as they are indeed crucial in supporting our improvement efforts.
We are delighted to learn that in spite of the above, you did have an enjoyable stay with us and we look forward to welcoming you back at Prince Hotel.
Best regards,
Thomas Salg
General Manager
Marco Polo Hotels - Hong Kong
par Thibaut de Suisse
Bien mais peut mieux faire
Publié le 14 avr. 2014 sur HotelsBon hotel, mais nous avons eu la mauvaise suprise apres avoir demandé un upgrade au continental club d etre au 17eme etage avec un étage d'escaliers et 50 metres a marcher depuis l'ascenceur. La chambre etait un peu vieillotte notamment la salle de bains. Hotel du meme groupe aue le Gateway qui est d un niveau superieur et mieux placé plus pret du port avec vue...
par un voyageur
Publié le 28 oct. 2013 sur Hotels
Recommandé
pour Couplespar un voyageur de Paris, France
Excellent hotel
Publié le 13 nov. 2012 sur Expedia
Pour : Le service et l'accueil
Emplacement : Très bien placé. A quelques minutes du métro et des bus. Commerces et restaurants à proximité.
Hotel bien situé. L'accueil et le service sont impeccables. Les chambres sont très agréables.
par un voyageur
Publié le 27 août 2024 sur Expedia
I enjoyed my stay because of the location, comfort and excellent service. The room offers lots of storage spaces. The bathroom was spacious. The housekeeping team, receptionists, in-room dining team, and bellboys were very professional, polite, and friendly. The services that they delivered were efficient and exceptional!
This hotel is conveniently located in Tsim Sha Tsiu and it connected to Harbour City (one of the best malls) and close to shopping, restaurants, groceries, and public transportation.
The team was able to solve the issue in a timely manner. One night, I smelled smoke, so I called the Guest Service. They sent someone to do investigation immediately and found out the guest next to my room was smoking cigarettes with his door opened. They gave this guest a warning, as this was a non-smoking property. The customer service rep gave me a follow-up call and kept me updated with the situation, apologized for this happening, and thanked me for reporting. I was very grateful for how efficient and professional the team handled this.
I highly recommend this hotel, and would definitely stay there next time when I visit Hong Kong!
Commentaires de Gestion de l’hôtel
28 août 2024 par Gerhard Aicher Area General Manager, Gestion de l’hôtel
Dear Valuable Guest,Thank you for your review. We are glad that you had a pleasant stay at Prince Hotel.We look forward to welcoming you again soon!Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong
par un voyageur
Publié le 22 août 2024 sur Wotif
Very close to public transport, shopping and local restaurants. Room was a bit dusty and bathroom smelled a little
Commentaires de Gestion de l’hôtel
28 août 2024 par Gerhard Aicher Area General Manager, Gestion de l’hôtel
Dear Valuable Guest,Thank you for taking the time to share your experience with us. Your comment has been well received.We are sincerely sorry for the experience you had and our cleaning service is not up to your expectation. Please be assured that your comments have been escalated to the concerned departments. Thanks for giving us the opportunity to accommodate you. We look forward to serving you again in the future.Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong
par un voyageur
Publié le 21 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 août 2024 par Gerhard Aicher Area General Manager, Gestion de l’hôtel
Dear Valuable Guest,Thank you for your review. We are glad that you had a pleasant stay at Prince Hotel.We look forward to welcoming you again soon!Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong
par un voyageur
Publié le 14 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
15 août 2024 par Gerhard Aicher Area General Manager, Gestion de l’hôtel
Dear Valuable Guest,Thank you for your review. We are glad that you had a pleasant stay at Prince Hotel.We look forward to welcoming you again soon!Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong
par un voyageur
Publié le 14 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
15 août 2024 par Gerhard Aicher Area General Manager, Gestion de l’hôtel
Dear Valuable Guest,Thank you for your review. We are glad that you had a pleasant stay at Prince Hotel.We look forward to welcoming you again soon!Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong
par un voyageur
Publié le 1 août 2024 sur Hotels
high value .
Commentaires de Gestion de l’hôtel
2 août 2024 par Gerhard Aicher Area General Manager, Gestion de l’hôtel
Dear Valuable Guest,Thank you for your review. We are glad that you had a pleasant stay at Prince Hotel.We look forward to welcoming you again soon!Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong
