Note fondée sur 7 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,0 Propreté de la chambre
2,7 Service et personnel
2,6 Confort de la chambre
2,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de NY
Great location, terrible maintenance and service
Publié le 18 juill. 2016 sur Expedia
Pour : Location alone
Contre : everything else - cleanliness, maintenance, food, service
Emplacement : great beach
The hotel is at a great location and the cottages are well designed, but the maintenance is terrible. Rooms are dirty and many things did not work. Lights did not work, A/C leaked water, sheets and towels were dirty - to name just a few. Food in the restaurant was not good either, no where close to what you expect at a resort. Service was bad as well and they always seemed short of staff. Just not worth the money.
They have a good opportunity to make it better if they have good maintenance, else it will soon become a run down place. Avoid this place if you can.
par sudipto de Bangalore
Publié le 22 janv. 2016 sur Hotels
we booked a beach view room through hotels.com, but what they provided was not a beach view one. They kept on insisting that it is a beach view room, where it gives you view of other cottages only. Later they agreed and shifted us to a proper beach view room on the 2nd night. (so the 1st night was wasted)
They showed a logic like since this is X-mas weekend all rooms are filled up. But that cannot be a logic for not giving you a room which we have already booked and paid for!!
In addition the AC was not working. It was cooling only below the AC and nowhere else in the room. And the fan was making horrible noise. Since we reached hotel late night, they gave us whatever leftover room they had.
par un voyageur de Bangalore, India
Not worth the stay
Publié le 7 janv. 2015 sur Expedia
Pour : No.
Contre : They have to change the room service number atleast :)
Emplacement : Nothing much around this place.
After a long drive we reached this resort. We pulled out all our luggage and then the security guy says that the car can be parked near the reception which need another turn to reach. The room did not have a beach view as promised in your website. Facilities in the room was that of a 2 star and not a 4 star resort. Food ordered came in only after 1hr of ordering (this includes a simple curd rice) The rates for the buffet was high and did not meet any standards. No options to order on new year's eve but to go for the buffet. The worst part was the room service number. The phone number given in the book says 222 and when dialed nobody picks up. When enquired at the reception they say the number is 223. This in the first hotel/resort I have stayed that did not have the room service number right. I expected and requested for some mallu food being at Kerala but got only north Indian stuff. The swimming pool have sharp titles that cut my son's hand and leg when swimming. Expedia charged me 6k / night but for the same price i could have got a cottage instead. No other shops are opened close by to even get something veg to munch on. Overall for the price I paid I don't think this was worth it.
par fredrik de göteborg sweden
Vasko da Gamar Fredrik
Publié le 1 janv. 2015 sur HotelsI den stora hela bra.
I deras folder och på hemsidan utlovas en mängd faciliteter. Bland annat nämns 2 st restauranger en seafood som inte finns ännu.
bordtennis finns inte heller som vi frågade efter.
Dom lovar mycket men bara hälften finns.
meny på A4 papper känns lite b också.
Dom 3 st solstolarna vid poolen hade sett sina bästa dagar, kändes som man skulle ramla igenom när man satte sig och benen vek sig.
Recommandé
pour Tout le mondepar un voyageur
Nice hotel, close to beach
Publié le 25 déc. 2014 sur ExpediaEverything was nice at the hotel good location, nice property, food was fair. Only issue was checking in (I wouldn't book trough Expedia for this hotel because there's some issues with their communication)... Apparently Expedia never sent them a voucher number for our booking and they weren't expecting us, just keep all your confirmation emails in case.
par R.Raghu de Bangalore
Please confirm your reservation before you start
Publié le 20 août 2014 sur HotelsI had a very bad experience, I booked through hotels.com on arrival the hotel claims that they didn't received the booking details from hotels.com and they can't provide room to me as the hotel is booked. I tried to reach hotels.com customer care which was absolutely very poor service. I don't know whom to blame, atlast the hotel gave me the room. Please double check your booking as I assume the hotels reservation system is not proper.
par surag de doha
Publié le 5 févr. 2014 sur Hotels
good ..nice
