Note fondée sur 9 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,9 Propreté de la chambre
4,9 Service et personnel
4,6 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 23 juill. 2024 sur Expedia
Very beautiful place to stay with the private swimming pool in each unit. Great hotel and great services from all the staff. Breakfast of your choice served at the table inside the room every morning. All 5 stars!!!
par un voyageur
Publié le 25 juill. 2023 sur Expedia
My wife and I really enjoyed our stay. The views were undeniably spectacular and the villa was beautiful. The staff were extremely accommodating and willing to assist in making our stay as comfortable as possible. I’d recommend getting a car if you’re staying here multiple nights as it’s difficult/expensive to get a taxi or grab from the location.
Commentaires de Gestion de l’hôtel
25 juill. 2023 par Tha Lane Bay Villas, Gestion de l’hôtel
Dear Taimour, Thank you for choosing our villa and taking the time to write a review! We are so glad to hear you enjoyed the stay. We are looking forward to welcoming you back to Tha Lane Bay Villas. Regards,Tha Lane Bay Villas
par un voyageur
Publié le 1 janv. 2020 sur Expedia
This was the worst, WORST experience ive I've had at a resort in awhile. So the biggest issue is the absolute ghost town of management, they leave their staff that cant speak passable English to run the show. When we arrived we determined that out safe didnt work, our TV didnt work and for over 400 a night the toilet hasnt been Westernized to accommodate toilet paper and our shower leaked, so at 1AM it would start pouring water out. Huh? The "buffet" breakfast is non existant and you are out in the middle of nowhere with no options. They only have 4 villas to maintain it shouldn't be so hard to make sure things work. As well, the Chuba "2" bedroom is NOT a 2 bedroom unless you consider the death trap of stairs up the roof cave a room. Noone can use that room. The two pros is the view which is stunning and the staff including the handyman really do try hard, but not worth the price at all.
Commentaires de Gestion de l’hôtel
7 janv. 2020 par Francis, Gestion de l’hôtel
Dear CarrieAnn Elderkin,
First i do thank you for taking the time on writing a review.
I apologize on behalf of everyone for the unmet expectations to you during your stay at Tha Lane Bay Villas. Please know that your situation was an exception. We brought these all review topics to our concern and will be sure that all will pay attention and improve for the better services. As you can see on other reviews, we are known for taking ownership and caring deeply about our customers. We can’t fix the past but you have my personal commitment to improve the way our staff serve every customer. Until then, please accept my sincerest apologies again on behalf of everyone on the team.
Regards,
Francis
par un voyageur
Publié le 29 août 2019 sur Hotels
The Lane Bay Villa is about 30 minutes from the main Krabi beach area, so you would need transportation, which they can help with. There is a very nice restaurant across the street about 2 minutes walk. They have a fried chicken breast with fries if you have children that do not like traditional Thai food. The Villa also has a restaurant which we had breakfast at every morning, we also played pool and drank beers at night at the Villa restaurant. The guy working it was very friendly, when ever we came back for the day someone would be standing there to greet us. The attention we received from the staff was very personal. They seemed to be all very local and possibly family if not good friends. The owner organized an amazing fishing day for my 14 year old son and I. The boat was not perfect by any means, but it was very sea worthy. The guy was a local, the fishing rods were a very tattered and used. I found the day to be perfect, he taught my son to use just a line not a rod and reel, we were catching small fish almost as fast as we could unhook the fish, they were small but it was fun. The boat was a traditional long boat for the area, heavly used but the real deal. While we were out on the water I saw new tour boats racing around with many tourist filling the boats, very commercialized. We saw the real side of this area in the boat we were in, I felt bad for the other tourist, mind that my experience is not for everyone I understand some people want perfection, not reality
Commentaires de Gestion de l’hôtel
2 sept. 2019 par Pat, Gestion de l’hôtel
Dear James,
Thank you for your comment and it is very appreciated to us for all the service. We wish to welcome you back to stay with us soon.
Best regards,
Pat
on behalf of Tha Lane Bay Villas
par un voyageur
Publié le 8 avr. 2019 sur Hotels
par un voyageur
Ulf E
Publié le 21 févr. 2019 sur HotelsVäldigt fint boende med mkt. bra service och trevlig personal!
Commentaires de Gestion de l’hôtel
22 févr. 2019 par Claude, Gestion de l’hôtel
Thank you very much for your scoring.
Will keep on going to give our guests a prime experience.
par un voyageur de Krabi
Publié le 13 févr. 2019 sur Expedia
The view is spectacular! The staff are warm and inviting! Our dinner was excellent and overall we had an amazing stay! We hope to come back!
Commentaires de Gestion de l’hôtel
22 févr. 2019 par claude, Gestion de l’hôtel
Thank you very much for your comments which drive us
for more customers service standards.
Looking forward to welcome you back
par un voyageur
Publié le 14 janv. 2019 sur Hotels
Commentaires de Gestion de l’hôtel
22 févr. 2019 par claude, Gestion de l’hôtel
Thank you so much for your score rating .
This gives us the strength to gon even ton the next level of experience for our guests.
Appreciated.
par un voyageur
Publié le 5 mai 2018 sur Hotels
Commentaires de Gestion de l’hôtel
22 févr. 2019 par claude, Gestion de l’hôtel
We appreciate your time to give us a rating of our property .
We thank you and look forward to Welcome you in the near future again.
kind regards