Note fondée sur 284 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,5 sur 5
90 % des clients le recommandent
4,6 Propreté de la chambre
4,3 Service et personnel
4,5 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Publié le 27 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 août 2024 par Polina, Fragola Apartments , Gestion de l’hôtel
Dear Delia, Thank you very much for such a high rating, and we hope to welcome you again in the future!Warm regards,
5 sur 5
par un voyageur

Publié le 27 juill. 2019 sur Expedia
Commentaires de Gestion de l’hôtel
28 juill. 2019 par Sara, Gestion de l’hôtel
Dear Guest, thank you for your high rate! Best Regards Fragola Apartments
5 sur 5
par un voyageur

Publié le 2 déc. 2018 sur Expedia
appartement place dans un beau quartier a 10mns de marche de la vieille ville.tout confort et tout neuf.
Commentaires de Gestion de l’hôtel
12 déc. 2018 par Sara, Gestion de l’hôtel
Dear Guest, thank you for sharing your excellent experience of Fragola Apartments. We are happy you had a great time with us. It is very rewarding to receive comments like yours. We all look forward to welcoming you back again soon, Fragola Apartments.
4 sur 5
par un voyageur

Publié le 23 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
24 août 2024 par Polina, Fragola Apartments , Gestion de l’hôtel
Hello, We are very pleased that you took the time to share your opinion with us.With kind regards,
1 sur 5
par un voyageur

Publié le 7 août 2024 sur Expedia
Woman called me at 8 AM in the morning asking when I am checking in and would not let me get a word in kept on rambling and when I tried to speak, kept cutting me off I didn’t even stay didn’t ask for a refund nothing just wanted to be done with it. I went and stayed at the Hilton, that is absolutely amazing
Commentaires de Gestion de l’hôtel
9 août 2024 par Fragola Apartments, Gestion de l’hôtel
Dear Keith,We sincerely apologize that your experience with us did not meet your expectations. Please understand that we always reach out to our guests before their arrival to gather information about their arrival time, allowing us to better prepare for their visit. Our reception opens at 9:00 am, and we make our first calls to guests at 10:00 am. We apologize if this timing was too early for you.Regrettably, due to some connection issues, our receptionist had difficulty hearing you clearly. We are truly sorry for the misunderstanding this caused, which ultimately led to your decision to book another place.We strive each day to provide our guests with the best possible service, and when things don't go as planned, we take it as an opportunity to learn and improve. We hope we can welcome you again in the future and provide you with the exceptional experience you deserve.Warm regards,
2 sur 5
par un voyageur

Publié le 18 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
23 juill. 2024 par Fragola Apartments, Gestion de l’hôtel
Dear Guests,Thank you very much for your review following your recent stay with us. We really appreciate your opinion. We would love to welcome you back to our apartment to prove that we are happy to improve and provide the service which meets your high standards. Kind Regards,
5 sur 5
par un voyageur

Publié le 15 juill. 2024 sur Hotels
Veldig fint og sentralt sted. 7-8 min til torget i gamlebyen. Det kunne med fordel ha vært AC, men en stor vifte gjorde jobben
Commentaires de Gestion de l’hôtel
15 juill. 2024 par Fragola Apartments, Gestion de l’hôtel
Thank you for leaving us such a high rating. We are very happy that you thoroughly enjoyed your stay :) It was a pleasure to host you! Warm Regards,
5 sur 5
par un voyageur

Publié le 13 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
9 août 2024 par Fragola Apartments, Gestion de l’hôtel
Thank you for leaving a review after your recent stay. We are happy that you enjoyed your stay :) Warm regards,
5 sur 5
par un voyageur

Publié le 10 juill. 2024 sur Expedia
Fabulous apartment! Very modern and clean. Close to everything and walkable to shops and restaurants. Balcony was wonderful each morning and evening.
Commentaires de Gestion de l’hôtel
12 juill. 2024 par Fragola Apartments, Gestion de l’hôtel
Thank you for leaving us such a high rating. We are very happy that you thoroughly enjoyed your stay :) It was a pleasure to host you! Warm Regards,
4 sur 5
par un voyageur

Publié le 8 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
9 août 2024 par Fragola Apartments, Gestion de l’hôtel
Thank you for leaving a review after your recent stay. We are happy that you enjoyed your stay :) Warm regards,