Holiday Inn Krakow City Centre by IHG

5.0 star property
5-star luxury hotel near Main Market Square

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Photo gallery for Holiday Inn Krakow City Centre by IHG

Property amenity
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Exterior
Exterior
Property amenity

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Parking available
  • Pet-friendly

Explore the area

Map
Wielopole 4, Kraków, Lesser Poland, 31-072
  • Main Market Square
    ‪6 min walk‬
  • St. Mary's Basilica
    ‪6 min walk‬
  • Wawel Castle
    ‪13 min walk‬
  • Kraków (KRK-John Paul II - Balice)
    ‪31 min drive‬

Room options

Premium Room, 1 King Bed

  • City view
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • City view
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom (Dining)

  • City view
  • 100 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Single Beds

  • City view
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

Suite, 1 Bedroom

  • City view
  • 60 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 Queen Bed

  • Resort view
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room

  • City view
  • 26 sq m
  • Sleeps 2
  • 1 Twin Bed

Suite, 1 Bedroom

  • City view
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

Premium Room, Multiple Beds (With Sofa)

  • City view
  • 40 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

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About the area

Kraków

City center stay.Within a 10-minute walk of this Kraków City Centre hotel, you'll find Main Market Square and St. Mary's Basilica. Cloth Hall and Town Hall Tower are also within half a mile (1 km).

What's nearby

  • Main Market Square - 6 min walk - 0.5 km
  • St. Mary's Basilica - 6 min walk - 0.6 km
  • Cloth Hall - 7 min walk - 0.6 km
  • Wawel Castle - 13 min walk - 1.2 km
  • Oskar Schindler Factory - 4 min drive - 2.6 km

Getting around

  • Turowicza Station - 7 min drive
  • Sanktuarium Bożego Miłosierdzia Tram Stop - 7 min drive
  • John Paul II - Balice Airport (KRK) - 31 min drive

Restaurants

  • ‪Cukiernia Cichowscy - ‬4 min walk
  • ‪Pierogarnia Krakowiacy - ‬4 min walk
  • ‪Vegab - ‬2 min walk
  • ‪Coffee Kiosk Krakow - ‬1 min walk
  • ‪Mo-ja Cafe & Bistro - ‬3 min walk

About this property

Holiday Inn Krakow City Centre by IHG

5-star luxury hotel near Main Market Square
Holiday Inn Krakow City Centre by IHG offers its guests a full-service spa and a fitness center. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and 12 meeting rooms are available. Event space at this hotel measures 16684 square feet (1550 square meters) and includes a conference center. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the luxury Holiday Inn Krakow City Centre by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Kraków hotel is smoke free.

  • 236 guestrooms or units
  • 6 levels
  • 2 dining venues
  • 16684 sq ft of conference space
  • 1550 sq m of conference space
  • Built in 2001
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
Holiday Inn Krakow City Centre by IHG offers 236 air-conditioned accommodations with safes and complimentary bottled water. A pillow menu is available. LCD televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The onsite spa has 3 treatment rooms including rooms for couples. Services include hot stone massages and Thai massages. The spa is open daily.

Languages

English, Polish

Similar properties

Property amenities

Family friendly

  • Children's games
  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (PLN 120 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; PLN 100 per person
  • 2 restaurants
  • A bar/lounge

Things to do

  • Full-service spa
  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Bathroom emergency pull cord
  • Doorbell and phone notification
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • LCD TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: PLN 60 per pet, per day
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for PLN 160.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately PLN 100 per person
  • Self parking fee: PLN 120 per day
  • Pet fee: PLN 60 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: PLN 160.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Holiday Inn Hotel Krakow City Centre
Holiday Inn Krakow City Centre
Holiday Inn Krakow City Centre Hotel

Holiday Inn Krakow City Centre by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 600 out of 1002 reviews
Rating 8 - Good. 329 out of 1002 reviews
Rating 6 - Okay. 57 out of 1002 reviews
Rating 4 - Poor. 14 out of 1002 reviews
Rating 2 - Terrible. 2 out of 1002 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

KINGA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Jan 2025

10/10 Excellent

Ariel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel, excellent location
Stayed 4 nights in Dec 2024

10/10 Excellent

Caron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So close to the old town and the jewish quarter for comvenience. Very comfortable and clean
Stayed 4 nights in Dec 2024

10/10 Excellent

Rosheen

Stayed 3 nights in Nov 2024

10/10 Excellent

Janusz, Bellevue

Liked: Cleanliness, staff & service
Very close to market square and tram lines half block sway. Very nice colors in hotel.
Stayed 13 nights in Nov 2024

8/10 Good

Norma

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was clean and the staff were pleasant. We had a problem with the toilet not flushing and it was fixed as soon as I reported it. We paid for breakfast one morning as we had an early start and it was good. The hotel is in a good location to walk to the main square where there are many restaurants and bars. I would stay in this hotel again if I returned to Krakow.
Stayed 3 nights in Nov 2024

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Comfortable and value for money.
Stayed 3 nights in Nov 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious, comfortable, ideal for walking.
A wonderful stay in a spacious room with comfortable beds. Hotel is in an ideal location for walking to major attractions as well as stops for tour buses.
Stayed 3 nights in Oct 2024

10/10 Excellent

Nicole

Stayed 1 night in Sep 2024

10/10 Excellent

DIMITRI

Stayed 7 nights in Sep 2024

10/10 Excellent

Paul

Travelled with group
Great, central place to stay. Clean, comfortable room. Friendly, professional staff. Awesome breakfast choices.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
The Holiday Inn at Krakow is on par with the top hotels in the area. The room we stayed in, was larger than some others, we have stayed in. We visit Krakow regularly and it's position is ideal for the town square and pick up points for tours. We will stay again. We had a meal and this was top quality. The breakfast was the best we have ever had, every choice was available
Stayed 3 nights in Oct 2024

10/10 Excellent

Alexander

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location
Stayed 4 nights in Sep 2024

10/10 Excellent

Monika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Vladislav

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Sep 2024

10/10 Excellent

Orit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

8/10 Good

Richard, Wilton Manors

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Needs updating overall as everything in the room looks very dated.
Stayed 2 nights in Sep 2024

10/10 Excellent

mohammed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 6 nights in Jul 2024

10/10 Excellent

Martyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

6/10 Okay

Christina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This was a good location and clean and beautiful hotel. It seems newly renovated. We left some clothes in one of our rooms and have had difficulty getting them sent to us in the US. The staff at this facility said we were responsible for finding a device to package and pick up our items. Federal express said they could send a label but they cannot package the items. I called the general Holiday Inn customer service and they are helping with this situation. Hopefully we get our clothes. It was very surprising that the hotel would not take care of this for their guests.
Stayed 4 nights in Jul 2024

10/10 Excellent

Rafal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 2 nights in Jun 2024

10/10 Excellent

Nuran

Stayed 1 night in Jun 2024

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would highly recommend this hotel location perfect, hotel itself staff food quality cleanliness excellent
Stayed 3 nights in Jun 2024

10/10 Excellent

Andrzej

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Claire

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024