Ratings based on 839 Guest Reviews

Hear it directly from our travellers
4.4 out of 5
91% of guests recommend
4.6 Room cleanliness
4.7 Service & staff
4.4 Room comfort
4.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Posted Mar. 25, 2024 on Hotels
Comment from Hotel Management
May 17, 2024 by Jakub Augustyn, Santi Hotel****, Hotel Management
Dear Giles,Thank you for maximum rating. You are welcome to visit our hotel anytime in future. Best Regards,
5 out of 5
by A traveller from Fenwick Island

Posted Feb. 10, 2024 on Expedia
The staff was so kind and helpful!! We are going back to stay for sure!
Comment from Hotel Management
Mar. 12, 2024 by Jakub Augustyn | Santi Hotel****, Hotel Management
Dear David,Thank you for a high note and kind review. We appreciate all of your kind comments. It will be a pleasure to welcome you again in our hotel.Best Regards,
4 out of 5
by A traveller

Posted Feb. 5, 2024 on Hotels
Comment from Hotel Management
Mar. 11, 2024 by Jakub Augustyn, Santi Hotel****, Hotel Management
Dear Tyler,Thank you for your review.Best Regards.
4 out of 5
by A traveller

Posted Dec. 27, 2023 on Expedia
Firstly the hotel is perfectly situated in the old town a few minutes walk from the main square. The actual hotel is situated in a traditional old building but inside it is beautifully decorated and comes with a bar and area for breakfast. The breakfast available was both buffet or cooked if required. The rooms are well equipped with TV, coffee making facilities, safe, hairdryer etc. One word of warning: If you like a quiet room avoid those at the front of the hotel as there’s a tram line 1m from the hotel front door. These trams are quite noisy and they run until almost midnight and restart early - 5am-ish. We actually requested a move to the rear of the hotel and the hotel staff couldn’t be more understanding and relocated us immediately with no issue. 4/5 from me.
Comment from Hotel Management
Mar. 12, 2024 by Jakub Augustyn | Santi Hotel****, Hotel Management
Dear Wayne,Thank you for high note and so many kind comments. We are glad that you had great time in our hotel. Please feel welcome to visit our hotel again.Best Regards,
4 out of 5
by A traveller

Posted Dec. 11, 2023 on Hotels
The hotel was in such a great location. We were on the top floor, so in the eaves. Room was incredibly spacious, and had a lovely lounging area. Trams are a bit loud but you get used to it and the hotel did provide ear plugs but I didn't need them. Breakfast was lovely too
Comment from Hotel Management
Mar. 11, 2024 by Jakub Augustyn, Santi Hotel****, Hotel Management
Dear Cecilia,Thank you for sharing your review. We are glad that you liked our hotel.We appreciate all of your kind comments.It will be a pleasure to welcome you again in our hotel.
4 out of 5
by A traveller

Posted Dec. 2, 2023 on Expedia
Closed to US embassy.
Comment from Hotel Management
Mar. 11, 2024 by Jakub Augustyn, Santi Hotel****, Hotel Management
Dear Katrina,Thank you for your review.Best Regards.
5 out of 5
by A traveller

Posted Nov. 28, 2023 on Expedia
Lovely building, very helpful staff
Comment from Hotel Management
Mar. 11, 2024 by Jakub Augustyn, Santi Hotel****, Hotel Management
Dear Giles,Thank you for hihest possible note. We appreciate all of your kind comments.It was a great pleasure having you with us so far and we hope that you will return to our hotel soon.
4 out of 5
by A traveller

Posted Sep. 25, 2023 on Hotels
Comment from Hotel Management
Mar. 11, 2024 by Jakub Augustyn, Santi Hotel****, Hotel Management
Dear Kiyomi,Thank you for your review.Best Regards.
5 out of 5
by A traveller

Posted Aug. 30, 2023 on Hotels
Comment from Hotel Management
Mar. 11, 2024 by Jakub Augustyn, Santi Hotel****, Hotel Management
Dear Rebecca,Thank you for your review.Best Regards.
5 out of 5
by A traveller from Enfield

Posted Aug. 29, 2023 on Expedia
Comment from Hotel Management
Mar. 11, 2024 by Jakub Augustyn, Santi Hotel****, Hotel Management
Dear John,Thank you for your review.Best Regards.