Note fondée sur 206 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
5,0 Propreté de la chambre
4,9 Service et personnel
4,9 Confort de la chambre
5,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Chic
Publié le 31 juill. 2024 sur HotelsAccueil chaleureux, personnel aimable, agréable et serviable pour un établissement chic et élégant. Chambre très confortable et sous-sol avec piscine et spa en bonus ! Magique !
Commentaires de Gestion de l’hôtel
31 juill. 2024 par Anastasiia , Gestion de l’hôtel
Dear Chic, We appreciate you taking the time to rate your experience at our hotel and are delighted to see that you gave us a 10* rating. Your feedback is important to us and we are glad to hear that you had an enjoyable stay.Thank you for choosing us and we hope to have the pleasure of hosting you again.Kind regards, Anastasiia GrebeniukAssistant Front Office Manager
par un voyageur
Publié le 3 janv. 2023 sur Expedia
Très belle prestation , hôtel totalement rénové, spa de grande qualité. Très bien placé. Seul bemol, à l'arrivée , au petit déjeuner et au check out besoin d'expliquer que hôtel déjà payé lors de la reservation, que nous n'avons pas à payer l'extrabed ou le petit déjeuner car inclus dans la réservation . Au delà de ces incompréhensions gênantes , personnel aux petits soins .
Commentaires de Gestion de l’hôtel
6 janv. 2023 par Anastasiia , Gestion de l’hôtel
Dear Dominique Girard,Thank you for taking the time to share your experience about your recent stay at our hotel.We look forward to welcoming you again in the hotel soon for another legendary experience.
par un voyageur
Publié le 23 nov. 2022 sur Expedia
par un voyageur
Flott hotell rett ved torvet i gamlebyen.
Publié le 14 oct. 2024 sur HotelsVeldig flott og moderne 5stjernes hotell. Moderne stil og alt virket helt nytt. Renholder var veldig bra og de ansatte var svært imøtekommende og servicevennlig. Lokasjonen er også perfekt da man har torvet rett utenfor døra. Selv om det er midt i byen så føles rommet nesten lydtett.
Commentaires de Gestion de l’hôtel
15 oct. 2024 par Anastasiia Grebeniuk, Gestion de l’hôtel
Dear Roar, Thank you so much for your wonderful review! We're delighted to hear that you enjoyed your stay at our hotel and appreciated the modern style and new facilities. It’s great to know that our housekeeping team and staff made you feel welcome and provided excellent service. We're also glad the location was convenient for you, and that you found the room to be peaceful despite being in the heart of the city. We hope to have the pleasure of welcoming you back soon!Kind regards, Anastasia GrebeniukAssistant Front Office ManagerHotel Saski Krakow - Curio Collection by Hilton
par un voyageur
Absolutely amazing
Publié le 13 oct. 2024 sur HotelsAbsolutely amazing room/ team / location
Commentaires de Gestion de l’hôtel
14 oct. 2024 par Anastasiia Grebeniuk, Gestion de l’hôtel
Dear Guest, Thank you so much for your kind words!We’re thrilled to hear that you had such a wonderful experience with us. Our team takes great pride in offering professional, friendly, and helpful service, and it's fantastic to know that you appreciated it. We're also glad you enjoyed the room and location of our hotel.We hope to welcome you back soon for another amazing stay! Kind regards, Anastasia GrebeniukAssistant Front Office ManagerHotel Saski Krakow - Curio Collection by Hilton
par un voyageur
Publié le 12 oct. 2024 sur Expedia
Staff to young and not speaking polish
Commentaires de Gestion de l’hôtel
12 oct. 2024 par Anastasiia Grebeniuk, Gestion de l’hôtel
Dear Mr Szczepanski, Thank you for sharing your feedback. We would appreciate more information on this matter. Please know that every day, our team works hard to ensure that all of our guests have an enjoyable and comfortable stay.At Hilton Group, we are proud to embrace diversity and are open to hiring people from all over the world to be part of our dedicated team.We appreciate your understanding and look forward to hearing from you. Kind regards, Anastasia GrebeniukAssistant Front Office ManagerHotel Saski Krakow - Curio Collection by HiltonAnastasiia.Grebeniuk@Hilton.com
par un voyageur
Publié le 9 oct. 2024 sur Expedia
This hotel was beautiful - rooms were spacious and clean, great customer service. A fantastic value!
Commentaires de Gestion de l’hôtel
11 oct. 2024 par Anastasiia Grebeniuk, Gestion de l’hôtel
Dear Diane, Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed our spacious, clean rooms and received great customer service. It's fantastic to know you found your stay to be a great value, and we hope to welcome you back again soon!Kind regards, Anastasia GrebeniukAssistant Front Office ManagerHotel Saski Krakow - Curio Collection by Hilton
par un voyageur
Publié le 8 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 oct. 2024 par Anastasiia Grebeniuk, Gestion de l’hôtel
Dear Federico, Thank you for choosing our legendary hotel and for your review.We are delighted to hear that you had an enjoyable stay. More information about your stay will help us improve our services.We are very happy to know that your stay was successful, and we hope for more visits in the near future.Kind regards, Anastasiia GrebeniukAssistant Front Office Manager
par un voyageur
Publié le 8 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 oct. 2024 par Anastasiia Grebeniuk, Gestion de l’hôtel
Dear Fernando, Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your stay and that our staff, rooms, and food made a great impression. It was a pleasure having you with us, and we hope to welcome you back soon!Kind regards, Anastasiia GrebeniukAssistant Front Office Manager
par un voyageur
Publié le 7 oct. 2024 sur Expedia
Cómodo y excelente
Commentaires de Gestion de l’hôtel
8 oct. 2024 par Anastasiia Grebeniuk, Gestion de l’hôtel
Dear Luz Almendra, We are happy to see your great 5* rating! Thanks for allowing us to be a part of your wonderful, memorable experience. We look forward to seeing you again in the near future.Kind Regards,Anastasiia GrebeniukAssistant Front Office Manager Hotel Saski Krakow, Curio Collection by Hilton
