Ratings based on 935 Guest Reviews
Hear it directly from our travellers
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 27, 2024 on Expedia
Pool was great. Hot tub was not working though. Rooms slightly tired, but clean! 25 minute walk to the main square. 2 single duvets for a double room? Found that a little strange. Staff were pleasant. 80 ZL (around £16!) for breakfast is an absolute rip off though. Embarrassing how they can charge this much. Turn right out of hotel and you can get a lovely little breakfast for 2 for that price!
Comment from Hotel Management
Mar. 4, 2024 by Qubus, Hotel Management
Dear Chris,Thank you for taking the time to post your feedback regarding your stay at Qubus Hotel Krakow.We are delighted to hear that you had a nice time in the swimming pool area and that you enjoyed your overall stay. Let me emphasize that our breakfast buffet consists of more than 100 fresh products, including homemade and regional ones. I am sorry if the price does not match the service in your opinion.However I would like to thank you for all comments – your review help us to better understand our Guest’s needs.We hope that we will be able to host you again in the future. Feel more than welcome!Yours sincerely,Jarosław GbylGeneral Manager
by A traveller
Posted Feb. 21, 2024 on Expedia
The carpet in our room was stained and looks really dirty .When I book there was Breakfast incl but we didn't received in Hotel.They don't have enough trobe for us water in pool and jacuzzi was too cold and not enough space for everyone in pool and saunas.Was apect much nice all very disappointed.
Comment from Hotel Management
Feb. 22, 2024 by Qubus, Hotel Management
Dear Anita,Thank you very much for taking the time to offer a review.I am very sorry that your experience during the stay in Qubus Hotel Kraków was not fully satisfying.I would like to kindly inform you that we have checked your reservation on Expedia, and breakfast was not included. For further verification we ask you to contact Expedia directly.I would also take this opportunity to inform you that swimming pool is heated to the temperature of 28 Celsius degrees which is typical temperature for recreational swimming pool. I am sorry if it does not meet your comfort zone.At the same time I would like to thank you for sharing your insights – your comments help us to better understand our Guest’s needs and set the direction for further improvements. I hope that we will have the chance to host you again in the future. Feel more than welcome.Yours sincerely,Jarosław GbylGeneral Manager
by A traveller
Posted Feb. 19, 2024 on Hotels
Comment from Hotel Management
Feb. 27, 2024 by Qubus, Hotel Management
Dear Christopher, Thank you for your feedback. We are very glad to see such high score after your visit. We hope to welcome you back in the future.Yours sincerely,Jarosław GbylGeneral Manager
by A traveller
Posted Feb. 15, 2024 on Expedia
Comment from Hotel Management
Mar. 5, 2024 by Qubus, Hotel Management
Dear Taemar,What a pleasure to see that you were satisfied with your stay at Qubus Hotel Kraków and the services we propose. We hope to welcome you back very soon! Kind regards,Jarosław Gbyl General Manager
by A traveller
Posted Feb. 12, 2024 on Expedia
Comment from Hotel Management
Mar. 21, 2024 by Qubus, Hotel Management
Dear Leila,Thank you very much for staying with us and taking time to rate our hotel. We appreciate it. Hope to see you again.Yours sincerely,Jarosław GbylGeneral Manager
by A traveller
Posted Feb. 11, 2024 on Hotels
by A traveller
Great
Posted Feb. 2, 2024 on HotelsNear to tram stop
Near train stop
Lovely view of river
Great spot
Comment from Hotel Management
Mar. 4, 2024 by Qubus, Hotel Management
Dear Stephen,Thank you for your opinion. Indeed our location is a great advantage of our hotel, we are delighted to hear that it was convenient for you.Hope we will see you again in Qubus Hotel Kraków. Yours sincerely,Jarosław GbylGeneral Manager
by A traveller
Posted Jan. 28, 2024 on Expedia
Nice location
Comment from Hotel Management
Jan. 30, 2024 by Qubus, Hotel Management
Dear Mehmet,Thank you for taking the time to post your feedback regarding your stay at Qubus Hotel Krakow.We are glad to hear that hotel location was convenient for you and that you enjoyed your overall stay.Please do visit us again. You are always more than welcome!Yours sincerely,Jarosław GbylGeneral Manager
by A traveller
Posted Jan. 26, 2024 on Expedia
Very nice clean modern hotel with friendly staff and restaurant with good food
Comment from Hotel Management
Jan. 30, 2024 by Qubus, Hotel Management
Dear Gina,What a pleasure to read that you were satisfied with your stay at Qubus Hotel Kraków and the services we propose. Thank you very much for sharing your comments with us on Expedia! Please do visit us again. You are always more than welcome!Yours sincerely,Jarosław GbylGeneral Manager
by A traveller
Fantastic Hotel
Posted Jan. 26, 2024 on HotelsBrilliant hotel right next to a main train station on the outskirts of the Jewish quarter. Lovely swimming pool, spa, sauna and steam room. Clean amenities, friendly staff and glass bottles provided to fill with mineral water from a machine in the corridor.
Comment from Hotel Management
Jan. 30, 2024 by Qubus, Hotel Management
Dear Robyn,Thank you very much for taking the time to share your most recent stay opinion with other travelers and us. I am pleased to hear that you enjoyed your stay so thoroughly and that the services you met or even exceeded your expectations. It is a great motivation to see that we achieved your 100% satisfaction. We hope to welcome you back in the future to host you for another memorable stay. With kind regards, Jarosław GbylGeneral Manager
