Note fondée sur 353 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,8 sur 5
100 % des clients le recommandent
4,8 Propreté de la chambre
4,8 Service et personnel
4,8 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Publié le 23 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 sept. 2024 par CitizenM, Gestion de l’hôtel
Hi citizen Yanis,Thank you so much for taking the time to tell us about your stay! We are happy to hear you enjoyed our concept and the experience around it and the company of our ambassadors who are the true soul of citizenM. These very kind words mean the world to us and we were very happy to accommodate you in this new world! From your review, we can really feel you are a 100% match to our concept and really understands the reason behind it.Looking forward to welcoming you back soon.Safe travels and all the best,CitizenM Kuala Lumpur
5 sur 5
par un voyageur

Publié le 5 juin 2024 sur Expedia
Excellent hôtel, décor actuel, personnel dévoué, petit déjeuner avec beaucoup de choix…époussetage oublié dans la chambre
Commentaires de Gestion de l’hôtel
12 juin 2024 par CitizenM Kuala Lumpur, Gestion de l’hôtel
Dear Citizen Dino, Thank you for taking the time to share your experience and we are happy to know you had a great time. Hope to see you again! Best wishes , CitizenM Kuala Lumpur
5 sur 5
par un voyageur

exceptionnel !

Publié le 27 déc. 2019 sur Hotels
Hôtel au design très moderne. Personnel très attentionné et dynamique. Chambre très propre et confortable. Le gigantesque lit avec vue directe sur la ville est fabuleux. Petit déjeuner délicieux et original. Nous le recommandons vivement !
Commentaires de Gestion de l’hôtel
16 juill. 2024 par ERIQ, Gestion de l’hôtel
Hi citizen Frederic,Thank you so much for taking the time to tell us about your stay! We are happy to hear you enjoyed our concept and the experience around it and the company of our ambassadors who are the true soul of citizenM. These very kind words mean the world to us and we were very happy to accommodate you in this new world! From your review, we can really feel you are a 100% match to our concept and really understands the reason behind it.Looking forward to welcoming you back soon.Safe travels and all the best,citizen Eriq
5 sur 5
par un voyageur

Publié le 14 déc. 2019 sur Hotels
Commentaires de Gestion de l’hôtel
16 juill. 2024 par ERIQ, Gestion de l’hôtel
Hi citizen Saad,Thank you so much for taking the time to tell us about your stay! We are happy to hear you enjoyed our concept and the experience around it and the company of our ambassadors who are the true soul of citizenM. These very kind words mean the world to us and we were very happy to accommodate you in this new world! From your review, we can really feel you are a 100% match to our concept and really understands the reason behind it.Looking forward to welcoming you back soon.Safe travels and all the best,citizen Eriq
5 sur 5
par un voyageur

Publié le 12 déc. 2019 sur Hotels
Cet hôtel est très propre. Le personnel est toujours présent. Le petit déjeuner est très bien. Le seul bémol est que la chambre est trop petite. La carte du menu du soir pourrait être amélioré. Mais l’hôtel est hors du commun, intéressant d’y rester.
Commentaires de Gestion de l’hôtel
16 juill. 2024 par ERIQ, Gestion de l’hôtel
Hi citizen Annie,Thank you so much for taking the time to tell us about your stay! We are happy to hear you enjoyed our concept and the experience around it and the company of our ambassadors who are the true soul of citizenM. These very kind words mean the world to us and we were very happy to accommodate you in this new world! From your review, we can really feel you are a 100% match to our concept and really understands the reason behind it.Looking forward to welcoming you back soon.Safe travels and all the best,citizen Eriq
5 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 8 oct. 2019 sur Expedia
5 sur 5
par un voyageur

Publié le 28 sept. 2024 sur Expedia
Near all the hustle and bustle of KL but located on the more quieter side. Close to your favourite malls, masjids and many attar tons like Batu Caves, KLCC, Petronas, Tower of KL etc Staff were friendly. Love how modernised the rooms were.
Commentaires de Gestion de l’hôtel
29 sept. 2024 par citizenM Kuala Lumpur Bukit Bintang, Gestion de l’hôtel
Hi citizen Zeeshan,Thank you so much for taking the time to tell us about your stay! We are happy to hear you enjoyed our concept and the experience around it and the company of our ambassadors who are the true soul of citizenM. These very kind words mean the world to us and we were very happy to accommodate you in this new world! From your review, we can really feel you are a 100% match to our concept and really understands the reason behind it.Looking forward to welcoming you back soon.Safe travels and all the best,citizenM Kuala Lumpur
5 sur 5
par un voyageur

Publié le 27 sept. 2024 sur Expedia
Good
Commentaires de Gestion de l’hôtel
29 sept. 2024 par citizenM Kuala Lumpur Bukit Bintang, Gestion de l’hôtel
Hi citizen karma,Thank you so much for taking the time to tell us about your stay! We are happy to hear you enjoyed our concept and the experience around it and the company of our ambassadors who are the true soul of citizenM. These very kind words mean the world to us and we were very happy to accommodate you in this new world! From your review, we can really feel you are a 100% match to our concept and really understands the reason behind it.Looking forward to welcoming you back soon.Safe travels and all the best,citizenM Kuala Lumpur
3 sur 5
par un voyageur

Publié le 24 sept. 2024 sur Expedia
There’s stains and dirt in the room, the curtains and the bed. Def not clean at all.
Commentaires de Gestion de l’hôtel
9 oct. 2024 par citizenM Kuala Lumpur Bukit Bintang, Gestion de l’hôtel
Hi citizen Wan Ting Traclynn,I hope this message finds you well. First and foremost, please accept my sincerest apologies for the cleanliness issues you encountered in your room. This is certainly not the standard of service we strive to uphold at CitizenM Kuala Lumpur Hotel, and I deeply regret the inconvenience caused.Please rest assured that we are taking immediate action to address this situation. Our housekeeping team has been informed and will thoroughly inspect and clean the room to ensure it meets our high standards. In the meantime, we would like to offer you an alternative room, which has been carefully checked to avoid any further discomfort.Thank you once again for bringing this to our attention, and we look forward to ensuring the rest of your stay is much more enjoyable.Looking forward to welcoming you back soon.Safe travels and all the best,citizenM Kuala Lumpur
5 sur 5
par un voyageur

Publié le 24 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
29 sept. 2024 par citizenM Kuala Lumpur Bukit Bintang, Gestion de l’hôtel
Hi citizen Hiroyuki,Thank you so much for taking the time to tell us about your stay! We are happy to hear you enjoyed our concept and the experience around it and the company of our ambassadors who are the true soul of citizenM. These very kind words mean the world to us and we were very happy to accommodate you in this new world! From your review, we can really feel you are a 100% match to our concept and really understands the reason behind it.Looking forward to welcoming you back soon.Safe travels and all the best,citizenM Kuala Lumpur