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Crystal Crown Hotel Petaling Jaya

3.5 star property
3.5-star hotel near Mid Valley Megamall

Choose dates to view prices

Photo gallery for Crystal Crown Hotel Petaling Jaya

Minibar, in-room safe, desk, laptop workspace
2 restaurants, Chinese cuisine
Minibar, in-room safe, desk, laptop workspace
Outdoor pool, sun loungers
Front of property

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • 24/7 front desk
  • Pool
  • Housekeeping

Explore the area

Map
12, Lorong Utara A, Off Jalan Utara, Petaling Jaya, Selangor, 46200
  • University of Malaya
    ‪13 min walk‬
  • Mid Valley Megamall
    ‪4 min drive‬
  • Sunway Pyramid Mall
    ‪6 min drive‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪48 min drive‬

Room options

View all photos for Crown Floor Deluxe

Minibar, in-room safe, desk, laptop workspace

Crown Floor Deluxe

  • 24 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Crown Floor Junior Suite

Minibar, in-room safe, desk, laptop workspace

Crown Floor Junior Suite

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Minibar, in-room safe, desk, laptop workspace

Junior Suite

  • 41.0 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

Minibar, in-room safe, desk, laptop workspace

Superior Room, 2 Single Beds

  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Crown Floor Superior

Minibar, in-room safe, desk, laptop workspace

Crown Floor Superior

  • 24 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room

Minibar, in-room safe, desk, laptop workspace

Deluxe Room

  • 24 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Petaling Jaya

In Petaling Jaya .You'll find Mid Valley Megamall and University of Malaya within 3 miles (5 km) of this hotel. The Starling Mall and Bangsar Village are also within 3 miles (5 km).

What's nearby

  • University of Malaya - 13 min walk - 1.1 km
  • Mid Valley Megamall - 4 min drive - 4.4 km
  • Sunway Pyramid Mall - 6 min drive - 7.3 km
  • Kuala Lumpur Sentral - 7 min drive - 6.5 km
  • 1 Utama - 8 min drive - 7.7 km

Getting around

  • Mid Valley - 4 min drive
  • Taman Jaya Station - 14 min walk
  • Kuala Lumpur International Airport (KUL) - 48 min drive

Restaurants

  • ‪Restaurant Chuan Lee - ‬3 min walk
  • ‪Al Berkat Curry House - ‬7 min walk
  • ‪Hee Lai Ton Restaurant - ‬10 min walk
  • ‪Satellite 33 Chicken Rice - ‬5 min walk
  • ‪Combined Old Boys Rugby Association Cobra - ‬11 min walk

About this property

Crystal Crown Hotel Petaling Jaya

3.5-star hotel near Mid Valley Megamall
Crystal Crown Hotel Petaling Jaya offers its guests an outdoor pool, a sauna, and a fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business center and a meeting room are available. The business-friendly Crystal Crown Hotel Petaling Jaya also features concierge services, complimentary newspapers in the lobby, and laundry facilities. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Petaling Jaya hotel.

  • 1 building
  • 273 guestrooms or units
  • 16 levels
  • 2 dining venues
  • Built in 1995
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Onsite shopping
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • 1 conference room
Crystal Crown Hotel Petaling Jaya offers 273 air-conditioned accommodations with minibars and safes. LCD televisions are featured in guestrooms.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and complimentary toiletries. Housekeeping is offered daily and hair dryers can be requested.

Languages

Chinese (Mandarin), English, Malay

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Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 50 for adults and MYR 30 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool
  • Sauna
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • LCD TV with cable/satellite channels

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Towels provided

Food and drink

  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests must have a "Touch n' Go" card to access the onsite parking area. Guests receive a parking fee waiver at check-in.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MYR 85.0 per day.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 50 for adults and MYR 30 for children
  • Airport shuttle fee: MYR 180 per vehicle
  • Rollaway bed fee: MYR 85.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Crystal Crown Hotel Petaling Jaya
Crystal Crown Hotel
Crystal Crown Petaling Jaya
Crystal Crown Petaling Jaya
Crystal Crown Hotel Petaling Jaya Hotel
Crystal Crown Hotel Petaling Jaya Petaling Jaya
Crystal Crown Hotel Petaling Jaya Hotel Petaling Jaya

Crystal Crown Hotel Petaling Jaya Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 50 out of 234 reviews
Rating 8 - Good. 109 out of 234 reviews
Rating 6 - Okay. 51 out of 234 reviews
Rating 4 - Poor. 10 out of 234 reviews
Rating 2 - Terrible. 14 out of 234 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

christina, BATU CAVES

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Feb 2025

10/10 Excellent

Sanggari

Stayed 1 night in Feb 2025

6/10 Okay

wong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

See Jin

Stayed 5 nights in Oct 2024

8/10 Good

Lian

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed 1 night in Oct 2024

8/10 Good

Choon Hiang

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good value for money
Stayed 2 nights in Sep 2024

2/10 Terrible

zhong, Richmond Hill

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
the property is litter bit old and theservice is not satisfied
Stayed 5 nights in May 2024

8/10 Good

Shauntelle

Disliked: Staff & service
The staff tried to get me to pay twice for room service! Breakfast was the monotonous same things Bathrooms are dirty….i had to buy bleach and clean for myself. Apart from that quiet and close by to most stuff.
Stayed 8 nights in May 2024

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Experience

A tall tan guy attended to my wife, neither did he confirm our days of stay. Next day morning i was told to check out my room? Then i can't enter my room? After checking with the front desk then was told that i need to update my room keys?
Stayed 3 nights in Apr 2024

6/10 Okay

Khai Weng, Singapore

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Quite near major transport hubs and shopping areas
Stayed 3 nights in Jun 2023

6/10 Okay

Annie

Travelled with partner
Liked: Cleanliness
Overall, our stay is good. The staff over there are not so friendly as they did not even have a pleasant smile while talking to their customers. Besides that, the parking area at this hotel is a little bit small.
Stayed 1 night in Feb 2023

8/10 Good

Yeet Chieng

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff friendly and helpful

8/10 Good

jc

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Peter, Singapore

Stayed 1 night in Nov 2022

10/10 Excellent

Nasharuddin Baba

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing👍

Stayed 1 night in Sep 2022

2/10 Terrible

Louis

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad service i booked and paid for double bed with b'fast. They give 2 single baed n without b'fast. Hotel insist and push to expedia. Expedia no responds didn't do anything on my complaints. Disappointing
Stayed 2 nights in Jun 2022

8/10 Good

LiChun

Stayed 1 night in Jun 2022

8/10 Good

Sook Fuan

Stayed 1 night in May 2022

4/10 Poor

Rong Wei

Liked: Cleanliness, amenities
Disliked: Staff & service
It's quite an old place, however, they still managed to keep the hotel clean and room also quite clean. BUT there are a few things I don't like about the hotel. 1st, the front counter staff that process my check-in is not very friendly, he can't accept that there are certain terms regarding hotel check that guest do not know, I was merely just asking more details but I can see his impatience and wants to quickly end the conversation... And the hotel room pillow, although looks clean but when you go near it, you can smell the oily smell on it.. And one of the bed has a few yellow spots on it. I got room 1420 on 14th floor, the room feels weird and I can't sleep at night. Best of luck to anyone who gets this room. Other than that, hotel is ok.
Stayed 1 night in Apr 2022

8/10 Good

UMA MAGESAN

Stayed 3 nights in Mar 2022

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

MOHD HUDA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Nov 2021

8/10 Good

FAKHRULAIZAT

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff & cleanliness POOR towels

It was a short stay where we pull off during heavily rain evening. Booking through Hotels.com was almost instantly connected with the hotel. Staff is well prepared like expecting our arrival long ago. Impressive staff! We booked delux room however got free upgrade to Junior Suits which is newly refurbish I guess, really nice of that. Stay was pleasant. Just a few points for the hotel attention:- 1) There were no slippers provide? 2) no bath rob too 3) Drinking glasses & toiletries were only one set ? 4) Towels are too old not presentable. It looks like rugs on floors @_@
Stayed 1 night in Nov 2020