Note fondée sur 829 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
3,9 Service et personnel
3,9 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 15 juill. 2024 sur Hotels
Chambre infesté de cafard !!!! Odeur d’humidité dans l’hôtel À fuir !!!!
Commentaires de Gestion de l’hôtel
17 juill. 2024 par Christina, Gestion de l’hôtel
Dear Sabrina, thank you for your feedback. We are disappointed to hear of the unpleasant experience you encountered during your recent stay with us. Please be assured that we will immediately address the pest and smell issues in the room and ensure that every effort is made to prevent such issues in the future. Our apologies to you for the unpleasant experience and we look forward to another opportunity to serve you again.Regards,Datin Christina Toh, Area General Manager
par un voyageur
Publié le 7 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 juill. 2024 par Christina, Gestion de l’hôtel
Dear Yamina, thank you for your review. We are pleased to know that you had a positive experience. Thank you for your patronage and we look forward to welcoming you back again.Regards,Datin Christina Toh, Area General Manager
par un voyageur
Publié le 15 nov. 2019 sur Expedia
je suis décue de l'hotel senteur de fumée de cigarettes dans ma chambre .
Commentaires de Gestion de l’hôtel
18 nov. 2019 par christina, Gestion de l’hôtel
Dear Sir/Madam, we regret to note that your recent stay experience was not to expectations. Please be assured that we will immediately address the issue to ensure it does not happen again. Our sincere apologies to you and we look forward to serving you again.
Regards,
Christina Toh, Area General Manager
par un voyageur
Publié le 6 août 2013 sur Hotels
Wifi never works, very bad customer care, restaurants too expensive and bad quality!
par Biot
Emplacement intéressant proche université
Publié le 9 déc. 2012 sur HotelsPrestation intéressante mais dénuée de charme et éloignée du centre de KL
par un voyageur
Publié le 5 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 oct. 2024 par Christina, Gestion de l’hôtel
Dear Jung Sok, thank you for your review. We are glad that you had a good experience and look forward to being of service to you again.Regards,Datin Christina Toh, Area General Manager
par un voyageur
Publié le 4 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
14 oct. 2024 par Christina, Gestion de l’hôtel
Dear Toshio, thank you for your review. We have noted that your experience with us did not quite meet your expectations. Please be assured that we will make every effort to improve on our guest experience. Thank you for your patronage and we look forward to serving you again.Regards,Datin Christina Toh, Area General Manager
par un voyageur
Publié le 30 sept. 2024 sur Expedia
Warm and friendly staff. However the property is in need of maintenance and repair.
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Christina, Gestion de l’hôtel
Dear Selby, thank you for your feedback. We have noted that your stay experience with us did not quite meet your expectations. Please be assured that we will address the issues and ensure that the necessary improvements are made. We do appreciate your patience as we continue to improve our hotel's quality and services to the level which you deserve. Thank you and we look forward to serving you again.Regards,Datin Christina Toh, Area General Manager
par un voyageur
Publié le 28 sept. 2024 sur Hotels
Nice hotel, not a great location, but you can walk out for food and drink if you want to.
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Christina, Gestion de l’hôtel
Dear Leigh, thank you for your review. We are pleased to know that you had a pleasant stay with us and especially liked our hotel's convenient location. Thank you for your patronage and we look forward to having you back as our guest again.Regards,Datin Christina Toh, Area General Manager
par un voyageur
Publié le 17 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 sept. 2024 par Christina, Gestion de l’hôtel
Dear Sir/Madam, thank you for your review. We are glad that you had a positive experience with us. Thank you for your patronage and we most certainly look forward to welcoming you back again.Regards,Datin Christina Toh, Area General Manager
