Note fondée sur 23 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,0 Propreté de la chambre
1,8 Service et personnel
2,2 Confort de la chambre
2,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 29 janv. 2023 sur Hotels
par un voyageur
Publié le 29 sept. 2017 sur Expedia
It wasn't what i expected
It is cheap n great location but there wasn't any onecto contact anyone regarding the room.
Toilet not working the second day n its not kids friendly at all.
Its just like hiring a room.
par Nicl de Fabulous Services Suites @ Times Square
Spacious but not clean
Publié le 19 sept. 2017 sur HotelsVery high security "checking" which is good. You need a pass card to enter the main entrance. Police is everywhere. Room is spacious but not clean. The bed sheet got blood strain and room has strong smells of cigarettes. Only got two towels however we have 4 pax checked in. Upon check in around 10 mins, the cleaner just open our door and came in using their pass card and thought no one inside. The next day, we are out for breakfast and back to our hotel around 11.45am, shock that got people inside to clean our room and put all our things / luggage / etc. on the floor. By right they have no right to enter our room and do the cleaning as standard check out time is 12.00pm!!! We are then checked out from the room around 11.50am.
I think the management of Service Suites @ Times Square should informed their tenant on guests / customers / hotels / etc. ethics. Thank you. Overall 2 Star rating.
par Jc
after fully paid, but overbooked
Publié le 26 mai 2017 sur HotelsUntil todate also not yet refund my room charges
par un voyageur de thai
very bad
Publié le 8 mai 2017 sur Expediafell bad, dirty, tricky, everything very bad
bad service.
par un voyageur
Publié le 31 mars 2017 sur Hotels
The property is located right in the center of the city making it so easy to go to places. As I am planning to come back to the city in the future and may be looking for a place to stay each time, I learn that I should not take anything for granted. I will make sure that I'd check about the amenities including the room cleaning service or other little things such as water bottles (as promised).
If you prefer to reserve this service, make sure you have an access to call the property owner including an access to a local call, etc. I had to borrow a local's cell phone number to reach the owner to tell him I arrive. The only way for you to access the lobby is if the owner grants you access to the entrance.
The power outlet in the country is completely different from it is in my home country. Fortunately, the mall is just in the basement level so I could buy one.
par un voyageur de Australia
MOST HORRIBLE HOTEL IN KL
Publié le 9 févr. 2017 sur WotifWe arrived at the front waiting to check in, we were denied entrance to the building and waited for 15 mins before the staff in-charge of the room came out. The staff showed us to a room where the previous tenant has NOT CHECKED OUT, the condition was HORRIBLE with comb on sofa, clothes spilling out of luggage, used tissues all over the place etc... staff told us to wait 30 mins for the tenant to come back and cleaner to clean the room. So we waited. After 30 mins, no one showed up, so we grabbed another staff (from similar company) and told him that we wanted another room. The staff was reluctant but when we insisted, he called his boss and obtained approval for us to switch the room.
The other room was not cleaned either, but in much better condition, at least the tenant has checked out. We waited for ONE WHOLE HOUR for the cleaner to come and clean.
Overall, I will NEVER come back and NOT RECOMMEND this to my friends.
par un voyageur
Publié le 25 janv. 2017 sur Hotels
Rummen luktade rök, det fanns ingen reception. Man blev tvungen att ringa till någon och fick vänta ca 3 timmar innan han kom så vi kunde få nyckel till rummet. Det fanns ingen Wi-Fi på rummen heller.
par un voyageur de Malaysia
First and the last.
Publié le 14 janv. 2017 sur Expedia
Pour : It is very safe as it needs the room card to go in and out of the lobby and the location is also quite good. Walkable to main shopping areas.
Contre : The cleanliness and environment of the room.
Emplacement : It is connected to a shopping mall itself but is also walkable distance to other shopping malls such as pavilion and sg. wang.
Upon arrival, we had to wait outside the entrance for 10-15 minutes for the agent to meet us for check in. The room was a bit old and shabby looking. There were some parts of the wooden laminate floor that was missing. The sewage pipe in the bathroom was blocked causing a little flood in the bathroom. And most importantly there were cockroaches roaming around the room and bathroom. To be honest, i am quite disappointed in the room. The agent on the other hand is a nice and friendly guy but too bad for the rooms.
par un voyageur de Duisburg
A Nightmare
Publié le 17 déc. 2016 sur HotelsThere is no reception. For check in and out you have to call a number and a very inpolite and stressed guy tells you when he has time to meet you for check in. For check out its the same. He gives you the feeling not to be welcome at all. The room is old and not clean. The pictures of the room must be very old. There is no extra bed available. If you book for 4 persons there will be only one double and one single bed. The key card didn't work when we come back at night. So we can't enter the room. The inpolite guy didn't answer the phone so we had no place to sleep. Next chance to enter the room was at check out next day. Worst room I have ever booked.
