Ratings based on 976 Guest Reviews
Hear it directly from our travellers
4.4 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 28, 2020 on Hotels
by A traveller
Posted Feb. 16, 2020 on Expedia
The location was very good, all staff were very friendly and helpful. We were very close to Petronas Towers, just a short walk away. Hop on hop off bus was just around the corner, stop number 8, well worth a 2 day pass.
Comment from Hotel Management
Feb. 20, 2020 by jd, Hotel Management
Dear Anonymous,
Thank you for taking the time to write us your review. We are glad that you had enjoyed your stay with us and that our services had met your expectations. We have taken note on your feedback and further actions will be taken to serve our guests better. We hope to welcome you again at Fraser Place Kuala Lumpur.
Regards,
Josephine Delgado,
Front Office Manager.
by A traveller
Posted Feb. 6, 2020 on Expedia
Amazing staff!! And also amazing F&B staff thank you for the warm welcome!!
Comment from Hotel Management
Feb. 15, 2020 by jd, Hotel Management
Dear Anonymous,
Thank you for taking the time to write us your review. We are glad that you had enjoyed your stay with us and that our services had met your expectations. We hope to welcome you again at Fraser Place Kuala Lumpur.
Regards,
Josephine Delgado
Front Office Manager.
by A traveller from Dundee, Scotland
Posted Jan. 29, 2020
Property was in a great location and was well appointed, only issue was it is tired and in need of some TLC.
by A traveller
Posted Jan. 29, 2020 on Expedia
Comment from Hotel Management
Feb. 4, 2020 by jd, Hotel Management
Dear Anonymous,
Thank you for taking the time to write us your review. We are glad that you had enjoyed your stay with us and that our services had met your expectations. We hope to welcome you again at Fraser Place Kuala Lumpur.
Regards,
Josephine Delgado
Front Office Manager
by A traveller from NYC
Posted Jan. 28, 2020 on Expedia
This hotel was near all the spots that we wanted to visit so it was very convenient. The lobby may be difficult to find at first from the streets because the lobby is actually located behind the restaurant. Everything was clean and neat. Our Studio Deluxe was very spacious and had all the amenities that we wanted. Enough outlets to use. Big bathroom. Staff was friendly.
The only thing I wasn't pleased about is that one of the staff told me the wrong terminal for my flight so it caused inconvenience to go to the correct terminal.
Comment from Hotel Management
Feb. 4, 2020 by jd, Hotel Management
Dear Shirley,
Thank you for taking the time to write us your review. We are glad that you had enjoyed your stay with us and that our services had met your expectations. We have taken note on your feedback and further actions will be taken to serve our guests better. We hope to welcome you again at Fraser Place Kuala Lumpur.
Regards,
Josephine Delgado
Front Office Manager
by A traveller
Awesome view of KL Tower & location.
Posted Jan. 27, 2020 on HotelsArrived in KL early in the morning and a friendly staff let us check in around 10:00 a.m. That was an unexpected nice surprise after a long red-eye flight. Location was within a walking distance to KL & Petronas towers and Bintang area where major shopping malls are. Swimming pool was a plus which was never crowded.
Comment from Hotel Management
Feb. 5, 2020 by jd, Hotel Management
Dear Anonymous,
Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay.
Sincerely,
Josephine Delgado
Front Office Manager
by A traveller from Jakarta
Posted Jan. 20, 2020 on Expedia
The property is quite dated but the rooms are large and well appointed. The kitchen is functional and all the required utensils are provided. It is clean and well maintained however during this particular stay there was a lot of maintenance being carried out on the elevators which was inconvenient with 1/3 of the lifts down at any given time.
Comment from Hotel Management
Feb. 5, 2020 by jd, Hotel Management
Dear Anonymous,
Thank you for taking the time to write us your review. We are glad that you had enjoyed your stay with us and that our services had met your expectations. We have taken note on your feedback and further actions will be taken to serve our guests better. We hope to welcome you again at Fraser Place Kuala Lumpur.
Regards,
Josephine Delgado
Front Office Manager
by A traveller
Posted Jan. 16, 2020 on Expedia
Good location with very good transport netwrk to popular sightseeing spots and shopping malls.
Comment from Hotel Management
Feb. 5, 2020 by jd, Hotel Management
Dear Lynn,
Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay.
Sincerely,
Josephine Delgado
Front Office Manager
by A traveller
Good
Posted Jan. 13, 2020 on HotelsAccommodation is good.
Not much choice for breakfast.Not showing clearly that the receiption is at level 2
Comment from Hotel Management
Feb. 5, 2020 by jd, Hotel Management
Dear HOI KEUNG LAWSON,
Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay.
Sincerely,
Josephine Delgado
Front Office Manager
