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Pacific Express Hotel Central Market

3.0 star property
3-star hotel near Kuala Lumpur Tower

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Photo gallery for Pacific Express Hotel Central Market

Outdoor pool
Superior Room, 1 Queen Bed
Reception
Pacific Room | Living area
Point of interest

Reviews

7.6 out of 10
Good

Popular amenities

  • Gym
  • Pool
  • Breakfast available
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
Jalan Hang Kasturi, Kuala Lumpur, 50050
  • Kuala Lumpur Tower
    ‪17 min walk‬
  • Berjaya Times Square
    ‪3 min drive‬
  • Petronas Twin Towers
    ‪3 min drive‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪47 min drive‬

Room options

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed (no window)

Standard Room, 1 Queen Bed (no window)

Standard Room, 1 Queen Bed (no window)

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds (no window)

Standard Room, 2 Single Beds (no window)

Standard Room, 2 Single Beds (no window)

  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Pacific Room

Pacific Room

Pacific Room

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Kuala Lumpur

Golden Triangle stay.Your stay at this Golden Triangle hotel places you within 2 miles (3 km) of Kuala Lumpur Tower and Berjaya Times Square. Pavilion Kuala Lumpur and Petronas Twin Towers are also within 2 miles (3 km).

What's nearby

  • Kuala Lumpur Tower - 17 min walk - 1.4 km
  • Pavilion Kuala Lumpur - 3 min drive - 2.4 km
  • Berjaya Times Square - 3 min drive - 2.4 km
  • Petronas Twin Towers - 3 min drive - 2.7 km
  • KLCC Park - 4 min drive - 3.1 km

Getting around

  • Kuala Lumpur Masjid Jamek Station - 5 min walk
  • Plaza Rakyat Station - 15 min walk
  • Kuala Lumpur International Airport (KUL) - 47 min drive

Restaurants

  • ‪Restoran Soong Kee - ‬2 min walk
  • ‪Gloria Jean’s Coffees - ‬2 min walk
  • ‪Light Capture Café by H.Ö.N - ‬1 min walk
  • ‪ARCH Cafe Kuala Lumpur - ‬1 min walk
  • ‪Ginger Restaurant - ‬2 min walk

About this property

Pacific Express Hotel Central Market

3-star hotel near Kuala Lumpur Tower
There's a coffee shop/cafe on site. Public spaces have free WiFi. Pacific Express Hotel Central Market offers its guests an outdoor pool and a fitness center. Pacific Express Hotel Central Market also features a vending machine, a convenience store, and an elevator.

This 3-star Kuala Lumpur hotel is smoke free.

  • 207 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Convenience store
  • Elevator
  • No smoking on site
  • Coffee shop
Pacific Express Hotel Central Market offers 207 air-conditioned accommodations with minibars and safes. 32-inch LED televisions come with cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hair dryers can be requested.

Languages

English, Malay

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Property amenities

Family friendly

  • Grocery/convenience store
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Street parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: MYR 20 for adults and MYR 20 for children
  • A coffee shop/cafe

Things to do

  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch LED TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 2 to December 31:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: MYR 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 20 for adults and MYR 20 for children
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

Property is also known as

Pacific Express Hotel
Pacific Express Hotel Kuala Lumpur
Pacific Express Kuala Lumpur
Pacific Express Hotel Central Market Kuala Lumpur
Pacific Express Central Market Kuala Lumpur
Pacific Express Central Market
Pacific Express Central ket
Pacific Express Central Market
Pacific Express Hotel Central Market Hotel
Pacific Express Hotel Central Market Kuala Lumpur
Pacific Express Hotel Central Market Hotel Kuala Lumpur

Pacific Express Hotel Central Market Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 116 out of 572 reviews
Rating 8 - Good. 261 out of 572 reviews
Rating 6 - Okay. 139 out of 572 reviews
Rating 4 - Poor. 33 out of 572 reviews
Rating 2 - Terrible. 23 out of 572 reviews

7.6/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

7.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Nikala

Travelled with family
Liked: Cleanliness, staff & service
Great location however no hot water for the entirety of our stay without any compensation was definitely not par. Also crazy gym and pool hours. For anyone that needs to do their workout early or later in the day, you’re out of luck with this gym. It should define open before 8/9am and later than 6/7.
Stayed 4 nights in Dec 2024

6/10 Okay

Patterusp Homi

Liked: Property conditions & facilities, room comfort
overall decent. No hot water was a big turnoff...
Stayed 7 nights in Dec 2024

8/10 Good

Natsumi

Stayed 1 night in Jul 2024

6/10 Okay

Annie

Liked: Staff & service
Disliked: Cleanliness
convenient for short stay
Stayed 2 nights in Jun 2024

8/10 Good

Thong Howe

Travelled with group
Liked: Staff & service, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Thong Howe

Stayed 1 night in Sep 2023

8/10 Good

KRISHNAN

Stayed 1 night in Sep 2023

4/10 Poor

Gavin

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
.
Stayed 2 nights in May 2023

2/10 Terrible

David

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Absolute disaster from the minute we arrived only to be told our room had been given to someone else, was our anniversary trip ended up with 2 single beds, a bunch of hidden taxes we allegedly had not paid and were basically told if we didn’t like the room offered we could simply leave and find something else, aside from the location I have absolutely no positives to offer about my stay, the property or the rude staff, room cleanliness not up to standard.
Stayed 7 nights in Apr 2023

2/10 Terrible

Abdul Azeez Mohamed

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property manager said will call back and never called back regarding an issue on cancellation.
Stayed 2 nights in Jan 2023

8/10 Good

Phillip

Liked: Cleanliness, staff & service, room comfort

great hotel shame about some of the guests

The hotel is in a very good spot. Thankfully managed to get parking as there isn't a lot of it. The pol is nice enough. The only issues being that some guests use the roof to dry their clothes draped underpants are not good clean or otherwise. I witnessed several guests in the pool in their underwear too. and others drinking and eating in the pool (yes in the water) so a bit of supervision up there might not go a miss or clearer signage.
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveller

Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Disliked: Amenities, property conditions & facilities
Stayed 1 night in Nov 2019

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth it and will come back again

Have been staying in this hotel several times when visiting KL. Meet expectation with the price paid.
Stayed 4 nights in Oct 2019

6/10 Okay

Verified traveller

Parking impossible !

Parking is impossible ! The road in front of hotel is congested too !!!Difficult to load and unload your luggage from the entrance! Room no window , pool small .
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019

8/10 Good

Osman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

100% Satisfaction

Amazing. All staffs are cordial, smiling and ready to help for anything and everything.
Stayed 2 nights in Jul 2019

8/10 Good

HO ENG HENG

Liked: Staff & service
Friendly and helpful service :)
Stayed 9 nights in Aug 2019

6/10 Okay

jan

Disliked: Property conditions & facilities

Good for KL, not impressive to Western standards.

First of all a room without a view doesy mean a room without window in my opinion. However that is what you get. The hotel is popular with Chinese and Indian. They have different standards to loudness and etiquette than Westerner travelers. The superior room is definitely worth the upgrade. Swimming pool is poorly maintained, and next to the smoking area.
Stayed 8 nights in Jul 2019

2/10 Terrible

Verified traveller

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Staff was so rude and room is so dark lights also not working properly
Stayed 1 night in Jul 2019

8/10 Good

LAO

Liked: Staff & service
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Stayed 2 nights in Jul 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't waste cash on Breakfast

Very aggressive clientele, clear foreigners are not welcome. Extremely noisy. Air conditioning is linked to other rooms, air gets musty & thick with moisture in middle of the night. Breakfast is a pitiful joke. Thin watery rice porridge, baked beans from a can, chicken curry, scrambled eggs, chicken "hotdogs" cut up & passed off as sausage, rice & a mee gorang that's loaded with MSG. Oh, fake OJ, and toast. So thankful I didn't pay an extra $20 for the room w/breakfast included. If you pay on property, it's just $5 per person. (20RM) breakfast time is limited to 7-10am and the only decent dish (a chicken curry with potatoes, little chicken, lots of potatoes) runs out quickly after 7am and won't be replenished. The only dished that get topped up are eggs, rice. Expect to elbow your way to buffet and play musical chairs, as there's not enough seats available for sheer # of guests. Laundry can be done for an inflated fee of $4(16RM) per item. (Not per kg). You can do laundry yourself across street. Airport shuttle is double the taxi rate. Tours booked through hotel service are double & triple the price at tour agent. Gym was ok, pool ok. Rooms are moist & bathroom shower grout coated in mold.
Stayed 15 nights in Jul 2019