Ratings based on 94 Guest Reviews
Hear it directly from our travellers
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jul. 14, 2024 on Expedia
Comment from Hotel Management
Aug. 22, 2024 by Allan Wong, Hotel Management
Dear Anita,Thank you for taking the time to share with us your kind reviews on PARKROYAL COLLECTION Kuala Lumpur. We are thrilled to learn that you had such a memorable time from arrival to departure and that you had an enjoyable stay. Indeed it gives us great pleasure to know that all the facilities and amenities were well suited to your needs. I will be sure to share your flattering comments with the entire team who had the pleasure of serving you during your stay with us.We would love to have you return soon should you find yourself back in Kuala Lumpur.Inspiringly Yours, Allan WongComplex General Manager PARKROYAL COLLECTION Kuala Lumpur
by A traveller
Posted Jul. 14, 2024 on Expedia
Back for a second visit after less than 3 months as loved it so much the first time. Love the spacious rooms, thoughtfully designed. Bathrooms are huge with great rain showers. Fully equipped gym with Technogym equipment. Lovely pool, which was really not busy at all. Great views from every window in room. Just small things which need maintenance such as tiles starting to lift from floors and cleaner grout between tiles in showers. Highly recommend location as easy 6-7 minute walk to the TRX and even closer to Pavilion. Right next door to Lot 10 and across from Sungei Wan if you like bargains and vintage stuff.
Comment from Hotel Management
Jul. 23, 2024 by Allan Wong, Hotel Management
Dear Anita, Thank you for taking the time to share with us your kind reviews on Pan Pacific Serviced Suites Kuala Lumpur. We are thrilled to learn that you had such a memorable time from arrival to departure and that you had an enjoyable stay. Indeed it gives us great pleasure to know that all the facilities and amenities were well suited to your needs. I will be sure to share your flattering comments with the entire team who had the pleasure of serving you during your stay with us.We would love to have you return soon should you find yourself back in Kuala Lumpur.Sincerely Yours, Allan WongComplex General Manager Pan Pacific Serviced Suites Kuala Lumpur
by A traveller
Posted Jul. 8, 2024 on Hotels
Comment from Hotel Management
Jul. 23, 2024 by Allan Wong, Hotel Management
Dear Teresa, Thank you for taking the time to share with us your kind reviews on Pan Pacific Serviced Suites Kuala Lumpur. We are thrilled to learn that you had such a memorable time from arrival to departure and that you had an enjoyable stay. Indeed it gives us great pleasure to know that all the facilities and amenities were well suited to your needs. I will be sure to share your flattering comments with the entire team who had the pleasure of serving you during your stay with us.We would love to have you return soon should you find yourself back in Kuala Lumpur.Sincerely Yours, Allan WongComplex General Manager Pan Pacific Serviced Suites Kuala Lumpur
by A traveller
Posted Jul. 3, 2024 on Hotels
Comment from Hotel Management
Jul. 9, 2024 by Allan Wong, Hotel Management
Dear Eamon,Thank you for taking the time to share with us your kind reviews on Pan Pacific Serviced Suites Kuala Lumpur. We are thrilled to learn that you had such a memorable time from arrival to departure and that you had an enjoyable stay. Indeed it gives us great pleasure to know that all the facilities and amenities were well suited to your needs. I will be sure to share your flattering comments with the entire team who had the pleasure of serving you during your stay with us.We would love to have you return soon should you find yourself back in Kuala Lumpur.Sincerely Yours, Allan WongComplex General Manager Pan Pacific Serviced Suites Kuala Lumpur
by A traveller from Lake Charles
Posted Jul. 2, 2024 on Expedia
Location Location Location, i just wish we can have options for breakfast, either on the 25 floor or next door , highly recommended and will be back for sure.
Comment from Hotel Management
Jul. 9, 2024 by Allan Wong, Hotel Management
Dear Rika, Thank you for taking the time to share with us your kind reviews on Pan Pacific Serviced Suites Kuala Lumpur. We are thrilled to learn that you had such a memorable time from arrival to departure and that you had an enjoyable stay. Indeed it gives us great pleasure to know that all the facilities and amenities were well suited to your needs. I will be sure to share your flattering comments with the entire team who had the pleasure of serving you during your stay with us.We would love to have you return soon should you find yourself back in Kuala Lumpur.Sincerely Yours, Allan WongComplex General Manager Pan Pacific Serviced Suites Kuala Lumpur
by A traveller
Pan Pacific Suites KL
Posted Jul. 1, 2024 on HotelsOverall an excellent stay.
Check in at 6pm disappointing as the room wasn't ready. Eventually the manager came and got it sorted. Room lovely, breakfast excellent and great pools to relax in at the start or end of the day.
Comment from Hotel Management
Jul. 9, 2024 by Allan Wong, Hotel Management
Dear Anna, Thank you for taking the time to share with us your kind reviews on Pan Pacific Serviced Suites Kuala Lumpur. We are thrilled to learn that you had such a memorable time from arrival to departure and that you had an enjoyable stay. Indeed it gives us great pleasure to know that all the facilities and amenities were well suited to your needs. I will be sure to share your flattering comments with the entire team who had the pleasure of serving you during your stay with us.We would love to have you return soon should you find yourself back in Kuala Lumpur.Sincerely Yours, Allan WongComplex General Manager Pan Pacific Serviced Suites Kuala Lumpur
by A traveller
Posted Jun. 20, 2024 on Expedia
Great location with easy access to the monorail and MRT nearby. Right next to Lot 10, opposite Sungei Wang and lots of good rats nearby. Walking distance to Jln Alor and many others.
Hotel is clean and spacious.
Comment from Hotel Management
Jul. 9, 2024 by Allan Wong, Hotel Management
Dear Jasmine, Thank you for taking the time to share with us your kind reviews on Pan Pacific Serviced Suites Kuala Lumpur. We are thrilled to learn that you had such a memorable time from arrival to departure and that you had an enjoyable stay. Indeed it gives us great pleasure to know that all the facilities and amenities were well suited to your needs. I will be sure to share your flattering comments with the entire team who had the pleasure of serving you during your stay with us.We would love to have you return soon should you find yourself back in Kuala Lumpur.Sincerely Yours, Allan WongComplex General Manager Pan Pacific Serviced Suites Kuala Lumpur
by A traveller
5 stars hotel standard - big, new, clean,.
Posted Jun. 17, 2024 on HotelsThis was our 2nd stay in their 2 bedrooms deluxe suite ( 3 nights each stay)
5 stars hotel standard - big, new, clean, even the kitchen/washer/dryer are in good conditions and good servicing crews. Good location surrounding with good food( both local and restaurants) , shopping and MRT/train station within walking distance.
Comment from Hotel Management
Jul. 9, 2024 by Allan Wong, Hotel Management
Dear Serene,Thank you for taking the time to share with us your kind reviews on Pan Pacific Serviced Suites Kuala Lumpur. We are thrilled to learn that you had such a memorable time from arrival to departure and that you had an enjoyable stay. Indeed it gives us great pleasure to know that all the facilities and amenities were well suited to your needs. I will be sure to share your flattering comments with the entire team who had the pleasure of serving you during your stay with us.We would love to have you return soon should you find yourself back in Kuala Lumpur.Sincerely Yours, Allan WongComplex General Manager Pan Pacific Serviced Suites Kuala Lumpur
by A traveller
Posted Jun. 12, 2024 on Expedia
Great location with lots of dinning options.
Comment from Hotel Management
Jul. 9, 2024 by Allan Wong, Hotel Management
Dear Agnes,Thank you for taking the time to share with us your kind reviews on Pan Pacific Serviced Suites Kuala Lumpur. We are thrilled to learn that you had such a memorable time from arrival to departure and that you had an enjoyable stay. Indeed it gives us great pleasure to know that all the facilities and amenities were well suited to your needs. I will be sure to share your flattering comments with the entire team who had the pleasure of serving you during your stay with us.We would love to have you return soon should you find yourself back in Kuala Lumpur.Sincerely Yours, Allan WongComplex General Manager Pan Pacific Serviced Suites Kuala Lumpur
by A traveller
Posted Jun. 7, 2024 on Hotels
Comment from Hotel Management
Jul. 9, 2024 by Allan Wong, Hotel Management
Dear Mohammed,Thank you for taking the time to share with us your kind reviews on Pan Pacific Serviced Suites Kuala Lumpur. We are thrilled to learn that you had such a memorable time from arrival to departure and that you had an enjoyable stay. Indeed it gives us great pleasure to know that all the facilities and amenities were well suited to your needs. I will be sure to share your flattering comments with the entire team who had the pleasure of serving you during your stay with us.We would love to have you return soon should you find yourself back in Kuala Lumpur.Sincerely Yours, Allan WongComplex General Manager Pan Pacific Serviced Suites Kuala Lumpur
