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Arabian Bay Resort - Bukit Gambang Resort City

3.0 star property
Family-friendly 3-star hotel with water park

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Photo gallery for Arabian Bay Resort - Bukit Gambang Resort City

Outdoor pool
Exterior
Lobby
Dining
Minibar, desk, iron/ironing board, free WiFi

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • Pool
  • Breakfast available
  • Housekeeping
  • Parking included

Explore the area

Map
Bukit Gambang Resort City, Gambang, Pahang, 26300
  • Bukit Gambang Waterpark Resort
    ‪3 min walk‬
  • Sungai Pandan Waterfall
    ‪28 min drive‬
  • Teluk Cempedak Beach
    ‪45 min drive‬
  • Kuantan (KUA-Sultan Haji Ahmad Shah)
    ‪29 min drive‬

Room options

View all photos for Studio Suite

Minibar, desk, iron/ironing board, free WiFi

Studio Suite

  • 37 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for 2 Bedroom Suite

Minibar, desk, iron/ironing board, free WiFi

2 Bedroom Suite

  • 69.0 sq m
  • Sleeps 4
  • 4 Twin Beds

About the area

Gambang

In Gambang .You'll be within half a mile (1 km) of Bukit Gambang Waterpark Resort and 9 miles (15 km) of Kuan Ti Kong Chinese Temple. Dagun is within 12 miles (20 km) and Pulau Tanjung Putus is within 20 miles (32 km).

What's nearby

  • Bukit Gambang Waterpark Resort - 3 min walk - 0.3 km
  • Sungai Pandan Waterfall - 28 min drive - 27.5 km
  • Kuantan City Mall - 38 min drive - 42.9 km
  • Teluk Cempedak Beach - 45 min drive - 48.9 km
  • Sepat Beach - 53 min drive - 56.8 km

Getting around

  • Kuantan (KUA-Sultan Haji Ahmad Shah) - 29 min drive

Restaurants

  • ‪Gambang Curry House - ‬7 min drive
  • ‪He & She Coffee - ‬11 min drive
  • ‪Warung Jati Diri Tomyam - ‬7 min drive
  • ‪Kedai Kopi Bukit Gambang - ‬7 min drive
  • ‪金昌茶室 - ‬7 min drive

About this property

Arabian Bay Resort - Bukit Gambang Resort City

Family-friendly 3-star hotel with water park
Arabian Bay Resort - Bukit Gambang Resort City offers its guests a water park (surcharge), a waterslide, and an outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

An arcade/game room, gift shops/newsstands, and a garden are also featured at the family-friendly Arabian Bay Resort - Bukit Gambang Resort City. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 3-star Gambang hotel is smoke free.

  • 546 guestrooms or units
  • 4 buildings
  • Meeting rooms
  • Built in 2012
  • Breakfast available (surcharge)
  • Front-desk safe
  • Game room or arcade
  • Garden
  • Gift shop
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Arabian Bay Resort - Bukit Gambang Resort City offers 546 air-conditioned accommodations with minibars and complimentary bottled water. Rooms open to balconies. Accommodations offer separate dining areas and include desks. Televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, and complimentary toiletries. This Gambang hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and ceiling fans. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Languages

English, Malay

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Property amenities

Family friendly

  • Arcade/game room
  • Free area shuttle
  • Living room
  • Outdoor pool
  • Separate in-room dining area
  • Water park (surcharge)
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free area shuttle
  • Free self parking on site
  • Valet parking on site (MYR 50 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: MYR 38 for adults and MYR 23 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Archery
  • Hunting
  • Outdoor pool
  • Ropes course
  • Safari
  • TV in common areas
  • Water park
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • TV with cable channels

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Separate dining area

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • Living room

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 PM

Check-out

Check-out before noon

Special check-in instructions

There is no front desk at this property
Safari park hours are Tuesday-Sunday 1-9 PM; Friday-Sunday and public holidays 10 AM-9 PM. Closed on Mondays, except during holiday weeks. Water park hours are Monday, Wednesday, and Thursday 11 AM-6 PM; Friday-Sunday and public holidays 10 AM-6 PM. Closed on Tuesdays, except during holiday weeks. AA Park hours are Tuesday-Sunday, morning session: 8:30-11:30 AM and afternoon session: 4:45-7:45 PM. Closed on Mondays, except during holiday weeks.

Renovations and closures

This property is closed from October 1 2022 to June 30 2023 (dates subject to change).

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MYR 53.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 38 for adults and MYR 23 for children
  • Airport shuttle fee: MYR 100 per vehicle (roundtrip)
  • Valet parking fee: MYR 50 per day
  • Rollaway bed fee: MYR 53.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation.

We should mention

  • Up to 2 children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Arabian Bay Bukit Gambang City
Arabian Bay Resort Bukit Gambang Resort City
Arabian Bukit City
Arabian Resort Bukit Resort City
Arabian Bay Resort Bukit Resort City
Arabian Bay Bukit City
Arabian Bay Bukit Gambang City
Arabian Bay Resort Bukit Gambang Resort City
Arabian Bay Resort - Bukit Gambang Resort City Hotel
Arabian Bay Resort - Bukit Gambang Resort City Gambang
Arabian Bay Resort - Bukit Gambang Resort City Hotel Gambang

Arabian Bay Resort - Bukit Gambang Resort City Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 18 out of 134 reviews
Rating 8 - Good. 41 out of 134 reviews
Rating 6 - Okay. 57 out of 134 reviews
Rating 4 - Poor. 14 out of 134 reviews
Rating 2 - Terrible. 4 out of 134 reviews

6.8/10

Cleanliness

6.8/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

Reviews

6/10 Okay

Shah, Johor Babru

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities
If you all want to stay to this hotel please bring a long your barth towel. Hotel not provided the towels No room services are available Room dasty.
Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2020

6/10 Okay

Rosman

Travelled with family
Stayed 1 night in Sep 2020

8/10 Good

Verified traveller

Stayed 1 night in Aug 2020

10/10 Excellent

MZ

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room. Suitable for family.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
A package with the water park and safari park ticket is awesome!
Stayed 2 nights in Jan 2020

6/10 Okay

Ivan

Travelled with family
Disliked: Property conditions & facilities

Never staying here again!

Not a maintained place. The room has issues even with opening the EM lock! The whole area was not even made to be a hotel. Room cleaning service and rubbish collection services utilise the same pathetic, slow lift as guests! Safari Park was pretty pathetic too!
Bukit Gambang Safari Park
Bukit Gambang Safari Park
Bukit Gambang Safari Park
Stayed 1 night in Dec 2019

6/10 Okay

RAMLAH

Travelled with family
Liked: Staff & service
The floor is wet during check in .... overall ok
Stayed 1 night in Dec 2019

8/10 Good

Fateem, Shah Alam

Travelled with family and small children
Liked: Cleanliness, staff & service
The staff are very nice and helping. The buildings are well maintained but certain area left un-managed. The room condition is a bit expensive for the price. floor not mopped clean. Dust everywhere in the room, balcony not cleaned. I guess there's bed bugs too coz my kids and I got red itchy bumps on our skin when wake up in the morning.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This properties good for family trip.
Stayed 2 nights in Aug 2019

6/10 Okay

Seri, Kuala Lumpur

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Dispointed with "eco green" which was apply to bed sheet and towel
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Stayed 1 night in Jun 2019

6/10 Okay

Azrin

Disliked: Cleanliness, property conditions & facilities, room comfort

Not recommended

Overall.... Not so good. Not so guest-friendly frontdesk staff. Hotel walkway, lift lobby and lift soooo dirty, dusty, full of stains, ciggarette butts etc.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Apr 2019

8/10 Good

Jaflus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

6/10 Okay

Ahmad Raffie, Pekan, pahang

Liked: Cleanliness, staff & service

Need some improvement for hotel service!!!

when check in we encounter bad habit, some of the guest smoking nearby hotel lift. I am having my children expose to the smoke. I really hate that, even though we have warn them, they just ignore me. on daylight, the hotel did swith off the corridor lamp. walkway to the room is too dark,I do recommend the hotel should switch on the walkway lamp because it is really dark. I do request non smoking room, but the hotel give me the room for smoker.. they also put ashtray in my room. I really disappointed with this. nothing warn me about this hotel do keep deposit in cash. they do not prefer to use credit or debit card... another minus point there.. you should warn me about this in your hotel description. luckyly I do prepare some cash money because of ticket to safari park. this hotel os close to water park and safari park. the safari got alot of animals, and it do have lot of event there.. almost every one hour they do prepare live show.
Stayed 1 night in Mar 2019

4/10 Poor

Lee, Johor, MY

Business traveller, Travelled with partner
Disliked: Cleanliness
The room aircon is poor. And the pillow cover and bedsheet is so dirty.
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ok for release tension
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service good
Stayed 3 nights in Dec 2018

4/10 Poor

Cheong

Disliked: Property conditions & facilities, room comfort
paid for 3 adults and 1 child but got a single room with extra mattress. all other things are meant for 2 persons only.
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2018

6/10 Okay

Verified traveller

Disliked: Cleanliness
Stayed 2 nights in Sep 2018

6/10 Okay

Verified traveller

Disliked: Cleanliness
Stayed 1 night in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms okay but corridors, walk steps not clean.. no lighting on walkways and smelly
Stayed 1 night in Sep 2018