Note fondée sur 12 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,5 Propreté de la chambre
3,9 Service et personnel
3,6 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 31 déc. 2019 sur Hotels
Very friendly and helpful staff. Quiet room facing the back. Peaceful rest.
par un voyageur
Publié le 22 déc. 2019 sur Hotels
par un voyageur
Publié le 8 oct. 2019 sur Expedia
less of parking space.
par un voyageur
Publié le 20 sept. 2019 sur Expedia
Staff took whole day to send over our extra bed.
No extra cup provided for 3rd person and towel until we have to repeatedly mention it
NO ONE CLEANED OUR BEDSHEETS and I had bedbug bites on my body after 1st night
Miserable channels on TV - not for expats
Their phone does not work, should throw it in the dustbin
They said they ran out of coffee after our 1st night stay
Disappointing, wont be back and will not recommend
par un voyageur
Publié le 15 août 2019 sur Expedia
Room was spacious..
Commentaires de Gestion de l’hôtel
29 août 2019 par Adilla, Gestion de l’hôtel
Dear Valued Guest,
Thank you for your feedback. We would like to extend our thank you for the good comment. We are really happy to hear from you that you are really happy to stay with us hopefully you will continue to support us and don’t forget to share your memorable memories with your friend.Hope to see you again.
par un voyageur de Kota Tinggi, Johor
Publié le 24 mars 2019 sur Expedia
The room's floor was sticky. Bathroom pipe wasn't properly tightened. Shower drain wasn't properly allow water flow. The bathroom will be flooded a bit after just one shower. Need to wait for 20 mins at least to have a pleasant shower. Housekeeping was okay at least. Elevator was a bit creepy with squeaky sound at the opening and closing of the door. Well, I didn't use it much because stairs felt much safer. Plus it was only two flights of stairs to my room.
Commentaires de Gestion de l’hôtel
26 avr. 2019 par Adilla Reservation Manager, Gestion de l’hôtel
Thank you for taking the time to share your feedback with us. Your valuable comments will certainly help us improve. We sincerely apologise for the unsatisfactory experience in some during you stay and rest assured we will work on improvements for a better guest experience in future. We hope you will give us a chance to welcome you again.
par un voyageur
feedback
Publié le 12 févr. 2018 sur Hotelsjust nice
Commentaires de Gestion de l’hôtel
9 mars 2019 par Adilla, Gestion de l’hôtel
Dear Valued Guest ,
Warmest Greeting from Eastville Residence!
Thank you for the kind and generous with the positive comments, positive reviews like yours are what keeps everyone in the team going. Appreciate your support and look forward to having you back with us on your next trip.
Recommandé
pour Tout le mondepar un voyageur de Kuala Lumpur
Publié le 23 janv. 2018 sur Expedia
Pour : Friendly locals.
Contre : All the room types should include more detailed description. Any faulty equipment should be repaired quickly.
Emplacement : The hotel located around 20km from Kuantan city centre. Guests may go to Balok beach to relax. Friendly locals
A good hotel for those who seek basic accommodation. Great for those who want to only sleep at night while spend the rest of the day elsewhere. Should put more signboards leading to the hotel. Almost missed the hotel's road entrance. No swimming pool, no bar, no kid's playground. Breakfast area located at the balcony on the 3rd floor. Be sure to book your room facing hotel's backyard, else you will hear noise of vehicles passing the main road in front of the hotel.
Commentaires de Gestion de l’hôtel
9 mars 2019 par Adilla, Gestion de l’hôtel
Dear Fahrulrazy,
Warmest Greeting from Eastville Residence!
Thank you for your feedback. We're truly sorry that your experience did not meet your expectation, please allow us to express our sincerest apologies.
par PEMAISURI
Publié le 29 déc. 2017 sur Hotels
par Mohd Sazalee
Publié le 25 avr. 2017 sur Hotels
Its great if you are looking quite place far from the town but near to the main road. Comfortable muslim's accomodation.
