Note fondée sur 239 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
4,0 Service et personnel
4,1 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 9 août 2024 sur Expedia
fallen hair anywhere, no shampoo, old towels, left cigarette box on balcony, no tissue box.
Commentaires de Gestion de l’hôtel
15 août 2024 par Hafiz, Gestion de l’hôtel
Dear Mr Nakajo,Warmest Greeting from Grand DarulMakmur Hotel, Kuantan!!Thank you for taking time to share with us your experience while you were here at the hotel. Please know that the Management views your concerns with utmost importance and respective departments have been alerted to look into each and every matter urgently.We certainly look forward to welcoming you back to our hotel and hope you will have even more pleasant surprises while enjoying your next stay with us.Thank you.Yours sincerely,The Management.
par un voyageur
Publié le 19 juill. 2024 sur Expedia
The bed is comfortable and the room is spacious.
Commentaires de Gestion de l’hôtel
9 août 2024 par Hafiz, Gestion de l’hôtel
Dear Mr Mohd Fairuz,Warmest Greeting from Grand DarulMakmur Hotel Kuantan!!Thank you for taking time to feedback to us on your recent stay here at our hotel. Please know that we view your comments with utmost importance and we are constantly improving on our services.We are glad that our service staff was helpful and you had a pleasant and enjoyable stay here with us. We certainly look forward to welcoming you back to the tranquility of Grand DarulMakmur Hotel Kuantan.Thank you.Yours sincerely,The Management.
par un voyageur
Einige Tage im Hotel Grand DarulMakmur
Publié le 12 avr. 2024 sur HotelsDie Zimmer des Hotels sind riesig und gut eingerichtet. Das Hotel ist ausserlich ungepflegt. Leider ist Service im Restaurant abwesend. Es gab keine Kellner und man musste immer jemanden suchen.
Commentaires de Gestion de l’hôtel
15 avr. 2024 par Hafiz, Gestion de l’hôtel
Sehr geehrter Herr Emilio,Herzliche Grüße vom Grand DarulMakmur Hotel, Kuantan!!Vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrungen während Ihres Aufenthalts hier im Hotel mit uns zu teilen. Bitte beachten Sie, dass die Geschäftsleitung Ihre Anliegen mit größter Bedeutung ansieht und die jeweiligen Abteilungen angewiesen wurden, sich umgehend mit jeder einzelnen Angelegenheit zu befassen.Wir freuen uns auf jeden Fall, Sie wieder in unserem Hotel begrüßen zu dürfen und hoffen, dass Sie bei Ihrem nächsten Aufenthalt bei uns noch mehr angenehme Überraschungen erleben werden.Danke schön.Dein,Das Management.
par un voyageur
Publié le 28 févr. 2024 sur Hotels
par un voyageur
Publié le 20 déc. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
8 févr. 2024 par Hafiz, Gestion de l’hôtel
Dear Mr Roshidi,Warmest Greeting from Grand DarulMakmur Hotel, Kuantan!!Thank you for taking time to share with us your experience while you were here at the hotel. Please know that the Management views your concerns with utmost importance and respective departments have been alerted to look into each and every matter urgently.We certainly look forward to welcoming you back to our hotel and hope you will have even more pleasant surprises while enjoying your next stay with us.Thank you.Yours sincerely,The Management.
par un voyageur
Publié le 16 nov. 2023 sur Expedia
My original room had problems connecting to the hotel's wifi. They offered to change my room and the staff was very helpful. Can't fault the staff.
Commentaires de Gestion de l’hôtel
20 déc. 2023 par Hafiz, Gestion de l’hôtel
Dear Mr Othman,Warmest Greeting from Grand DarulMakmur Hotel, Kuantan!!Thank you for taking time to share with us your experience while you were here at the hotel. Please know that the Management views your concerns with utmost importance and respective departments have been alerted to look into each and every matter urgently.We certainly look forward to welcoming you back to our hotel and hope you will have even more pleasant surprises while enjoying your next stay with us.Thank you.Yours sincerely,The Management.
par un voyageur
Publié le 11 nov. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
14 nov. 2023 par The Management , Gestion de l’hôtel
Thank you for providing feedback on your recent experience at Grand DarulMakmur Hotel Kuantan. We take pride in providing a clean and comfortable space for all of our guests, so our teamappreciates that you noticed. We look forward to seeing you again soon.Yours Sincerely,The Management.
par un voyageur
Publié le 29 sept. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
4 oct. 2023 par The Management., Gestion de l’hôtel
Dear Siti Sara,Warmest Greeting from Grand DarulMakmur Hotel, Kuantan!!We are pleased to know that you had a delightful stay with us. We hope on your next trip to Kuantan you will return to our hotel and try even more scrumptious selection of food and beverage at any of our F&B outlets.We wish you a pleasant week and once again welcome to the tranquility of Grand DarulMakmur Hotel Kuantan.Thank you.Yours sincerely,The Management.
par un voyageur
Publié le 23 sept. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
14 nov. 2023 par The Management., Gestion de l’hôtel
Thank you for providing feedback on your recent experience at Grand DarulMakmur Hotel Kuantan. We take pride in providing a clean and comfortable space for all of our guests, so our teamappreciates that you noticed. We look forward to seeing you again soon.Yours Sincerely,The Management.
par un voyageur
Publié le 27 juin 2023 sur Expedia
Commentaires de Gestion de l’hôtel
1 août 2023 par The Management., Gestion de l’hôtel
Dear Ibrahim,Warmest Greeting from Grand DarulMakmur Hotel, Kuantan!!We are pleased to know that you had a delightful stay with us. We hope on your next trip to Kuantan you will return to our hotel and try even more scrumptious selection of food and beverage at any of our F&B outlets.We wish you a pleasant week and once again welcome to the tranquility of Grand DarulMakmur Hotel Kuantan.Thank you.Yours sincerely,The Management.
