Note fondée sur 26 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
3,8 Service et personnel
3,8 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 28 juill. 2022 sur Expedia
easy access to all area. The studio room is very spacius and well maintained.
Everywhere goes is very near
Commentaires de Gestion de l’hôtel
17 août 2022 par Natasha, Gestion de l’hôtel
Hi Mohd Ridzuan,
Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.
par un voyageur
Publié le 3 avr. 2021 sur Hotels
Commentaires de Gestion de l’hôtel
3 avr. 2021 par General Manager, Gestion de l’hôtel
Dear Chee Keong,
Thank you for the rating and my apologies for any short coming. We will continue to improve accordingly. Have a pleasant day ahead and stay safe, stay healthy.
par un voyageur
Publié le 31 mars 2021 sur Hotels
The sea views which can be seen from my room was amazing. However, cleanliness need to be improved. The cleaner left 2 glasses drink in the sink in the toilet with the cleaning towel. I believed she forgot to clean the glasses. The box of shower cap, and other amenities in the toilet were soggy and were not replaced with new ones.
Overall, the room was okey.
Commentaires de Gestion de l’hôtel
31 mars 2021 par General Manager, Gestion de l’hôtel
Dear Hafsah,
Thank you for the constructive comment and my apologies for the shortcoming that you encounter. We have escalate this to the attention of the housekeeper and we will address this accordingly.
par un voyageur
Good stay
Publié le 6 déc. 2020 sur HotelsSuitable for family getaways. Feel disappointed with bathroom which not so good
Commentaires de Gestion de l’hôtel
11 déc. 2020 par General Manager, Gestion de l’hôtel
Dear Guest,
Thank you for the comment and my apologies for the shortcoming. We will review it accordingly.
par un voyageur
Publié le 13 oct. 2020 sur Hotels
the pool was soooooo crowded, shd give some limits or time on who shd use it and for how long.
Commentaires de Gestion de l’hôtel
13 oct. 2020 par General Manager, Gestion de l’hôtel
Dear Guest,
Thank you for the comment and my apologies for this.
par un voyageur
Publié le 12 oct. 2020 sur Expedia
Commentaires de Gestion de l’hôtel
12 oct. 2020 par General Manager, Gestion de l’hôtel
Dear Guest,
Thank you for the rating and my apologies for any shortcoming.
par un voyageur
Publié le 12 oct. 2020 sur Expedia
Overall room is ok but you cannot control the speed of the fan, either off or on with max speed which is terrible.
The waiting time at lift is crazy especially during check out peak time..waited for more than half an hour.
Commentaires de Gestion de l’hôtel
12 oct. 2020 par General Manager, Gestion de l’hôtel
Dear Guest,
Thank you for the comment and my apologies for that matter.
par un voyageur
Publié le 7 oct. 2020 sur Hotels
Commentaires de Gestion de l’hôtel
7 oct. 2020 par General Manager, Gestion de l’hôtel
Dear Siti,
Thank you for the rating and looking forward to welcome you again.
par un voyageur de Kuala Lumpur
Publié le 20 sept. 2020 sur Expedia
Hotel is fine.accomadation is good.
Good services from front desk and cafe staff.
Love the foods of Swiss cafe.
Notes: please ensure all customer are follow S.O.P COVID-19. Put a security to control the lif.
Bad experience.in lif more than 6 person.
People's didn't follow sop at all. Hotel need to strict on the sop.
Commentaires de Gestion de l’hôtel
22 sept. 2020 par General Manager, Gestion de l’hôtel
Dear Lynn,
Thank you for the comment and rating. We look into this and address it accordingly.
par un voyageur
Publié le 18 sept. 2020 sur Hotels
Nice view, near to Ana ikan bakar.
Commentaires de Gestion de l’hôtel
22 sept. 2020 par General Manager, Gestion de l’hôtel
Dear Muhammad,
Thank you for the rating and comment. Looking forward to welcome you again.
