Note fondée sur 441 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,1 Service et personnel
4,2 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Plutôt propre mais chambre hyper humide
Publié le 23 juill. 2019 sur HotelsCommentaires de Gestion de l’hôtel
31 juill. 2019 par Liaw May Choo, Gestion de l’hôtel
Dear Nadir, it was a great pleasure having you stay at Citadines Uplands Kuching and thank you for giving us the scoring. While we strive to maintain the highest customer satisfaction standards, monitoring our effectiveness can be a challenge at times. We welcome any feedback and suggestions from you as they indicate the areas where we can further improve. Thank you once again and best regards - Liaw May Choo, Assistant Residence Manager
par Abdelmalek de bruxelles
Studio très spacieux
Publié le 9 mai 2016 sur HotelsSéjour de 4 jours avec un enfant de 20 mois dans un studio. On a été très étonné de la grande surface du studio, on peut facilement le qualifier de grand appartement avec une très grande terrasse.
Hotel propre avec bon service à la clientèle, piscine avec jacuzzi, petite salle de sport. Petit déjeuné correcte mais sans plus. chambre avec un beau design.
La kitchenette est constituée d'équipements neufs et de grande qualité mais elle manque grandement d’ustensiles. Les couloirs de l'hotel ont besoin d'un petit rafraîchissement au niveau peinture. L'hotel est un peu loin du centre, il faut à chaque fois faire appel à un taxi, compter 18 MYR pour un trajet au centre, durée 10 min.
par un voyageur
Nonee
Publié le 8 août 2024 sur HotelsFloor as well as dining table were sticky. Luckily room slippers were provided and I clean the table using my own disposal wipes.
Bedding do not smell yucky but also do not smell fresh.
Commentaires de Gestion de l’hôtel
13 août 2024 par Liaw May Choo, Gestion de l’hôtel
Dear Lawrence, it was a great pleasure having you stay at Citadines Uplands Kuching and thank you for your feedback. While we strive to maintain the highest customer satisfaction standards, monitoring our effectiveness can be a challenge at times. We welcome any feedback and suggestions from you as they indicate the areas where we can further improve. Thank you once again and best regards - Liaw May Choo, Residence Manager
par un voyageur
Publié le 8 août 2024 sur Expedia
Wi-Fiがpassword無しのタイプしかないので、不安でした。
Commentaires de Gestion de l’hôtel
13 août 2024 par Liaw May Choo, Gestion de l’hôtel
Dear Yoshihiro, it was a great pleasure having you stay at Citadines Uplands Kuching and thank you for your feedback. While we strive to maintain the highest customer satisfaction standards, monitoring our effectiveness can be a challenge at times. We welcome any feedback and suggestions from you as they indicate the areas where we can further improve. Thank you once again and best regards - Liaw May Choo, Residence Manager
par un voyageur
Publié le 25 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 août 2024 par Liaw May Choo, Gestion de l’hôtel
Dear Noor Zakiah, thank you for giving us the scoring and we were delighted to learn that you enjoyed your stay with us. Once again, thank you for your valued patronage and we look forward to welcome you back to Citadines Uplands Kuching again. Best regards - Liaw May Choo, Residence Manager
par un voyageur
Publié le 30 mai 2024 sur Expedia
部屋の清掃レベルがやや低く、窓が薄いのか外の車やバイクの音が間近に聞こえます。
Commentaires de Gestion de l’hôtel
2 juin 2024 par Liaw May Choo, Gestion de l’hôtel
Dear Yoshihiro, it was a great pleasure having you stay at Citadines Uplands Kuching and thank you for your feedback. While we strive to maintain the highest customer satisfaction standards, monitoring our effectiveness can be a challenge at times. We welcome any feedback and suggestions from you as they indicate the areas where we can further improve. Thank you once again and best regards - Liaw May Choo, Residence Manager
par un voyageur
Publié le 16 mai 2024 sur Expedia
a bit rundown for the price is charges
Commentaires de Gestion de l’hôtel
16 mai 2024 par Liaw May Choo, Gestion de l’hôtel
Dear Jennifer Fang, it was a great pleasure having you stay at Citadines Uplands Kuching and thank you for your feedback. While we strive to maintain the highest customer satisfaction standards, monitoring our effectiveness can be a challenge at times. We welcome any feedback and suggestions from you as they indicate the areas where we can further improve. Thank you once again and best regards - Liaw May Choo, Residence Manager
par un voyageur
Publié le 16 mai 2024 sur Expedia
The property is getting a bit too old. The night shift staff was totally unfriendly despite I have elderly and children with me checking in near midnight.
Commentaires de Gestion de l’hôtel
16 mai 2024 par Liaw May Choo, Gestion de l’hôtel
Dear Jennifer Fang, it was a great pleasure having you stay at Citadines Uplands Kuching and thank you for your feedback. While we strive to maintain the highest customer satisfaction standards, monitoring our effectiveness can be a challenge at times. We welcome any feedback and suggestions from you as they indicate the areas where we can further improve. Thank you once again and best regards - Liaw May Choo, Residence Manager
par un voyageur
Publié le 16 mai 2024 sur Expedia
I think the property needs some minor upgrade - the facility is a bit run down for the price it demands.
Commentaires de Gestion de l’hôtel
16 mai 2024 par Liaw May Choo, Gestion de l’hôtel
Dear Jennifer Fang, it was a great pleasure having you stay at Citadines Uplands Kuching and thank you for your feedback. While we strive to maintain the highest customer satisfaction standards, monitoring our effectiveness can be a challenge at times. We welcome any feedback and suggestions from you as they indicate the areas where we can further improve. Thank you once again and best regards - Liaw May Choo, Residence Manager
par un voyageur
Publié le 9 mai 2024 sur Expedia
A bit dated, maintenance might be a bit lagging.
Commentaires de Gestion de l’hôtel
10 mai 2024 par Liaw May Choo, Gestion de l’hôtel
Dear Jimmy, it was a great pleasure having you stay at Citadines Uplands Kuching and thank you for your feedback. While we strive to maintain the highest customer satisfaction standards, monitoring our effectiveness can be a challenge at times. We welcome any feedback and suggestions from you as they indicate the areas where we can further improve. Thank you once again and best regards - Liaw May Choo, Residence Manager
