Ratings based on 520 Guest Reviews

Hear it directly from our travellers
4.6 out of 5
4.7 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

I would like to stay in this hotel again

Posted Aug. 6, 2024 on Hotels
Great location nice service .Moderately sized room,nice hot spring pooi.
5 out of 5
by A traveller

Posted Jul. 25, 2024 on Hotels
good!!!
5 out of 5
by A traveller

This traveller left a rating score only Posted Jul. 17, 2024 on Hotels
3 out of 5
by A traveller

Busy inner city area hotel

Posted Jul. 14, 2024 on Hotels
It’s a value tier hotel with helpful staff. Do note the fridge has button issue and the laundry status shown on TV isn’t accurate. The renovation didn’t include updating charging outlets, the room feels very early 90’s.
5 out of 5
by A traveller

Posted Jul. 13, 2024 on Hotels
Great hotel, clean mordern and great location. Sky Spa and Sauna are free and must use, very clean and organize.
5 out of 5
by A traveller

Candeo Hotels Kumamoto

Posted Jul. 9, 2024 on Hotels
spacious and comfortable room, convenient location.
5 out of 5
by A traveller

Posted Jul. 8, 2024 on Expedia
This was an excellent hotel stay for our family. The hotel is very quiet, clean, and the staff was very helpful and professional. I would highly recommend for families with small children (though be aware the spa is a no-clothing spa). The location is near a walkable street mall and public tram stop.
5 out of 5
by A traveller

This traveller left a rating score only Posted Jul. 7, 2024 on Expedia
5 out of 5
by A traveller

This traveller left a rating score only Posted Jul. 6, 2024 on Hotels
5 out of 5
by A traveller

Excellent room experience

Posted Jul. 5, 2024 on Hotels
Very wide and comfortable. I can open 3 big luggages at the corner of room. Close to Kumamoto castle and shopping street.