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Suizenji Comfort Hotel

2.5 star property
Hotel near Kumamoto Castle in Kumamoto

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Photo gallery for Suizenji Comfort Hotel

Property entrance
Triple Room, Multiple Bedrooms, Non Smoking
Daily buffet breakfast (JPY 1300 per person)
Lobby
Daily buffet breakfast (JPY 1300 per person)

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Parking available
  • Housekeeping
  • Laundry
  • Free WiFi

Explore the area

Map
1-1-1 Izumi, Kumamoto, Kumamoto-ken, 862-0941
  • Suizenji Gardens
    ‪5 min walk‬
  • Kumamoto Castle
    ‪3 min drive‬
  • Kumamoto-jo Hall
    ‪3 min drive‬
  • Kumamoto (KMJ)
    ‪41 min drive‬

Room options

View all photos for Semi Double Room, Smoking

Premium bedding, down comforters, desk, blackout drapes

Semi Double Room, Smoking

  • 13 sq m
  • Sleeps 3
  • 1 Large Twin Bed

View all photos for Semi Double Room, Non Smoking

Premium bedding, down comforters, desk, blackout drapes

Semi Double Room, Non Smoking

  • 13 sq m
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Single Room, Non Smoking

Premium bedding, down comforters, desk, blackout drapes

Single Room, Non Smoking

  • 13 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Single Room, Smoking

Premium bedding, down comforters, desk, blackout drapes

Single Room, Smoking

  • 13 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Triple Room, Multiple Bedrooms, Non Smoking

Triple Room, Multiple Bedrooms, Non Smoking

Triple Room, Multiple Bedrooms, Non Smoking

  • 21 sq m
  • Sleeps 6
  • 3 Large Twin Beds

View all photos for Twin Room, Smoking

Premium bedding, down comforters, desk, blackout drapes

Twin Room, Smoking

  • 17 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Twin Room, Non Smoking

Premium bedding, down comforters, desk, blackout drapes

Twin Room, Non Smoking

  • 17 sq m
  • Sleeps 4
  • 2 Large Twin Beds

About the area

Kumamoto

Chuo Ward stay.Within a 10-minute walk of this Chuo Ward hotel, you'll find Suizenji Gardens and Izumi Shrine. Also, Kenritsu Library is within half a mile (1 km) and Kumamoto Suizenji Stadium is within 2 miles (3 km).

What's nearby

  • Suizenji Gardens - 5 min walk - 0.5 km
  • Kumamoto City Hall - 3 min drive - 2.8 km
  • Kumamoto Castle - 3 min drive - 3.1 km
  • Sakura Machi Kumamoto - 3 min drive - 3.4 km
  • Kumamoto-jo Hall - 3 min drive - 3.5 km

Getting around

  • Suizenji station - 11 min walk
  • Kumamoto Airport (KMJ) - 41 min drive

Restaurants

  • ‪きつねいろ - ‬5 min walk
  • ‪五郎八 - ‬3 min walk
  • ‪はやしのいきなり団子 - ‬4 min walk
  • ‪葦善 - ‬6 min walk
  • ‪和彩炭香 ななし - ‬5 min walk

About this property

Suizenji Comfort Hotel

Hotel near Kumamoto Castle in Kumamoto
As a guest of Suizenji Comfort Hotel, you'll find a vending machine, complimentary newspapers in the lobby, and laundry facilities. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Suizenji Comfort Hotel also features dry cleaning/laundry services and an elevator. Limited parking is available for a fee and is offered on a first-come, first-served basis. The property offers extended parking privileges.

Smoking is allowed in designated areas at this Kumamoto hotel.

  • 142 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Computer for guest use
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas
Suizenji Comfort Hotel offers 142 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Beds feature down comforters and premium bedding. LED televisions come with digital channels and pay movies.

Bathrooms include shower/tub combinations, slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

Japanese, Korean

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Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 1,000 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 1,500 per person

Accessibility

  • Elevator (31 inch wide door)

Room amenities

Entertainment

  • LED TV with digital channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free weekday newspapers
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 1300 per person
  • Self parking fee: JPY 900 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector, a security system, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash. For guests' safety, the property includes a smoke detector, a security system, and window guards in each accommodation.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Suizenji Comfort
Suizenji Comfort Hotel
Suizenji Comfort Hotel Kumamoto
Suizenji Comfort Kumamoto
Suizenji Comfort Hotel Hotel
Suizenji Comfort Hotel Kumamoto
Suizenji Comfort Hotel Hotel Kumamoto

Suizenji Comfort Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 103 out of 472 reviews
Rating 8 - Good. 204 out of 472 reviews
Rating 6 - Okay. 114 out of 472 reviews
Rating 4 - Poor. 40 out of 472 reviews
Rating 2 - Terrible. 11 out of 472 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

WY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 2 nights in Dec 2024

4/10 Poor

Dylan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It was alright, if you don't have anywhere else to stay last minute, this place is a decent option. Just found the laundry section to be very outdated, and had to go to a Coin Laundry instead.
Stayed 5 nights in Dec 2024

8/10 Good

Motoko

Liked: Staff & service
ホテルの朝食の種類が多くどれも美味しいです。特に熊本名物のダゴ汁がとても美味しかったです。隣接する居酒屋さんで夕食が取れてとても便利でした。こちらの食事も美味しいです。コンビニもすぐ向かいにあり便利でした。スタッフの方々も親切で丁寧。お世話になりました。
Stayed 1 night in Dec 2024

6/10 Okay

Ariel

Liked: Cleanliness
Stayed 4 nights in Oct 2024

2/10 Terrible

Kevin

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Jamie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A straight walk off the subway line, close to restaurants, and very peaceful and safe neighborhood.
Stayed 1 night in Apr 2024

4/10 Poor

Barry

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff members at the reception are nice, polite and helpful. Communication needed some effort as they speak Japanese only. The room was really a bit dated and it needs renovation. Location is good. Parking charge ¥900 a day (perhaps in the city area). A family mart is within 2mins walking distance. Daily room cleaning needs request in advance (default no cleaning, even emptying the rubbish bin). Anyway, overall it is okay at least everything and facility inside the room was functional.
Stayed 2 nights in Jan 2024

6/10 Okay

Darren

Travelled with family
Liked: Staff & service
Well located near Shizumi gardens and next to a tram stop to visit the castle. Hotel itself is ok, it needs modernising, our aircon was very noisy and ineffective. No filterred water provided. Staff were very professional, especialy the man who manages the parking system who was very kind and patient.
Stayed 2 nights in Nov 2023

10/10 Excellent

ABHAY KUMAR

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i have been in that hotel for 2 days and i enjoyed ..
Stayed 2 nights in Sep 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
For a hotel of this quality I'd assume there be free parking but I had to pay despite it being parked on the same building. The rest was pretty decent.
Stayed 1 night in Jul 2023

10/10 Excellent

Gareoung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good

It was cheap and good
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 11 nights in Oct 2019

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Japanese (business) style with the usual bijou bedrooms but a great price and good location right on the tram tracks for routes A & B and close to JR rail station. NearSuizenji gardens and plenty of food outlets and supermarket nearby. Small but nice lobby with welcoming staff.
Stayed 2 nights in Oct 2019

10/10 Excellent

sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness, room comfort
I booked a non-smoking room but it definitely didn't smell like it. Bathroom was mouldy and could use a good clean. Close to Suizenji garden. Not a lot of food options in the area.
Stayed 2 nights in Apr 2019

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Free noodle at 11pm is great but beer bar closed too early
Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Liked: Staff & service
The best thing about this hotel is the buffet breakfast that are made fresh daily from scratch by a team of motherly ladies. I felt comfortable and content with my small, cozy, and clean room at my previous stay. But, this time I was a little disappointed with my room on the 3rd floor. They use several worn out guest rooms
Stayed 9 nights in Nov 2018

6/10 Okay

L

Liked: Staff & service
Room is small, few cable channels and the dedicated WiFi is not always working. Sadly the non-secured (no log in required) WiFi at the lobby is much better and stable than the one (that required log in n password) in the room.
Stayed 1 night in Nov 2018

8/10 Good

tik sze

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was small, but clean, cozy, and efficient. I was able to control room temperature easily by the aircon remote control. The lobby looks inviting and modern.
Stayed 3 nights in Aug 2018

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was really good. My fatger and I really enjoyed our stay. Everyone was friendly and it was very clean. The only thing I wish they could improve on is having a bigger bike selection and a bigger laundry room. Besides that it was 9/10. I would recommend this hotel to anyone who wants to book a cheap hotel.
Stayed 10 nights in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff service, bed sheet was changed everyday.
Stayed 4 nights in Jun 2018

8/10 Good

jay

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2018

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

not recommend

1)hotel charged¥1050 for hotel carpark but public car park ¥500 nearby ... terrible! 2)the room very small 3)the reception staffs looks like i own theirs money
Stayed 1 night in Feb 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay! Big bed and bathroom. Wifi is extremely fast too!
Stayed 1 night in Dec 2017