Note fondée sur 18 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,3 Propreté de la chambre
3,4 Service et personnel
3,1 Confort de la chambre
2,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 13 mars 2024 sur Expedia
Cool place to be.
Commentaires de Gestion de l’hôtel
14 mars 2024 par Dan, Gestion de l’hôtel
Dear Louis,We very much appreciate your comments regarding your stay at Wadoma Hotel. I will be sure to share your feedback with our team, especially the general manager who always enjoys hearing from our guests. Our team here at Wadoma Hotel is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon. Thank you sincerely.
par un voyageur
Preisleistungsverhältnis nicht ok
Publié le 10 janv. 2024 sur HotelsDas Personal war feundlich, In einem der Zimmer hat es im Bett Kakerlaken gehabt und die Klimaanlage hat nicht funktioniert. Die Bettwäsche war sauber und das Zimmer auch. Einzig der Teppich sollte ersetzt werden er war sehr fleckig
Commentaires de Gestion de l’hôtel
18 oct. 2024 par SOLOMON, Gestion de l’hôtel
Vielen Dank für Ihre freundlichen Worte. Wir hoffen, Sie haben Ihren Aufenthalt bei uns genossen. Im Wodama Royale Hotel streben wir nach Exzellenz. Seien Sie versichert, dass die Kommentare, die Sie geteilt haben, alle gelöst wurden und wir freuen uns darauf, Sie bald wieder zu begrüßen
par un voyageur
Publié le 1 mai 2023 sur Hotels
Commentaires de Gestion de l’hôtel
9 mai 2023 par Anthony, Gestion de l’hôtel
Thank you Jan- we hope you enjoyed your stay with us. We are grateful for your feedback and promise to improve on the areas you particularly did not enjoy.
par un voyageur de lawrenceville
Publié le 16 avr. 2023 sur Expedia
The place was disgusting. Very dirty, had bugs on the bed, mold all in the bathroom. Didnt even stay there. Had to go to different hotel for that night. Set us back half the day lioking for another room last minute. Horrible Horrible Horrible
Commentaires de Gestion de l’hôtel
17 avr. 2023 par Dave, Gestion de l’hôtel
Dear Aisha,We are sorry to learn about your negative experience, and we want to express our specific concern that we fell short of the standard of service you were expecting based on your review rating.We want to clear the air by denying that the bed in our hotel was bug-infested and that it was dirty. It is very wrong to make remarks like those, which are utterly incorrect. In order to clear the air, you actually did not stay at the accommodation because there was an issue with your reservation (one that ended up as a double booking). The background to the incident is that you had previously stayed with us and were insistent on booking specific rooms. In this case, those accommodations were already reserved, so we kindly offered you an alternative, which you declined. That undoubtedly sparked your resentment and wrath, which led to your outburst. We sincerely apologise for not providing you and your friends with the particular accommodations you requested and promise not to have this repeated..After hearing about your unhappiness with the staff, we'll make every effort to ensure that service standards are raised particularly with specific room request. As a courtesy, anytime you come to Kumasi, we will provide you two days of free accommodation. We sincerely hope you'll give us another chance to welcome you and that your subsequent stay with us will meet all of your needs. Thanks a lot
par un voyageur
Publié le 22 mai 2022 sur Expedia
par un voyageur
Publié le 31 mars 2022 sur Expedia
par un voyageur
Publié le 17 janv. 2020 sur Expedia
Commentaires de Gestion de l’hôtel
23 janv. 2020 par King, Gestion de l’hôtel
Thanks for the alert. We will work on it
par un voyageur
Publié le 7 déc. 2019 sur Hotels
par un voyageur
Publié le 10 oct. 2018 sur Hotels
Stayed over a week here. Most of the staff very helpful, especially in the restaurant. The in-house restaurant had excellent food and service there was great. The wifi was spotty at best, kept going down. Water periodically stopped working, but staff always got it going again right away. Room not large, but functional. Decent pool.
Commentaires de Gestion de l’hôtel
22 oct. 2018 par Kobby, Gestion de l’hôtel
We are looking forward to seeing you soon and sharing the #wadomafeeling with you.
par un voyageur
You get.what you pay for
Publié le 19 août 2018 sur HotelsThe staff and friendly and remember you get what you pay for!
Commentaires de Gestion de l’hôtel
30 août 2018 par Kobby, Gestion de l’hôtel
Thank you and we look forward to hosting you again
Best regards
