Note fondée sur 46 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,7 sur 5
67 % des clients le recommandent
3,4 Propreté de la chambre
3,9 Service et personnel
3,8 Confort de la chambre
3,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Publié le 21 févr. 2020 sur Hotels
Commentaires de Gestion de l’hôtel
24 févr. 2020 par Neny , Gestion de l’hôtel
Dear Guest , Thank you for your stay with us adn looking forward to welcomimg you again at Kuta Ardenia Residence.. Regards,
4 sur 5
par un voyageur

Publié le 25 janv. 2020 sur Expedia
The property was in a great location, next to conveniences store and the ATM, the cleanliness was not as impressive as what I was expected as there are some stans on a specific area. Rather then that everything else was great, the staffs are really friendly and helpful.
Commentaires de Gestion de l’hôtel
27 janv. 2020 par Neny , Gestion de l’hôtel
Dear Value Guest, Greeting from Kuta Ardenia Residence... Thank you for your stay with us at Kuta Ardenia Residence. We will improve again our service for the next future. Please share or informed to your family , your friends about your saty at Kuta ardenia Residence. Thank you and looking forward to welcoming you again at Kuta Ardenia residence.. Regards,
4 sur 5
par un voyageur

Publié le 4 déc. 2019 sur Expedia
Commentaires de Gestion de l’hôtel
23 déc. 2019 par Neny , Gestion de l’hôtel
Dear Value guest, Thank you for your stay with us. Will improved again our mutual service for the next future. Looking forward to welcoming you at Kuta Ardenia Residence ..
1 sur 5
par un voyageur

Publié le 19 oct. 2019 sur Expedia
It was not what was expected from the photos and lacked many things.
Commentaires de Gestion de l’hôtel
23 oct. 2019 par Neny , Gestion de l’hôtel
Dear Partner, Thank you for your stay with us. We are sorry about your stay here. We will improved our service and will maintenance again all of our equipment and our villa. Thank you and looking forward to welcoming you again at Kuta Ardenia Residence. Regards,
1 sur 5
par un voyageur de Perth

Publié le 8 oct. 2019 sur Expedia
Staff was great, but the villa was in desperate need of a through cleaning, painting and upkeep. They are doing the bare minimum to get by.
Commentaires de Gestion de l’hôtel
8 oct. 2019 par Neny , Gestion de l’hôtel
Dear Mr. Neil, Greeting from Kuta Ardenia Residence. Thank you very much for your stay with us. We will try to improve our service for our client directly. Please do not hesitate to come again for the next holiday. Thank you and have a good day. Regards,
5 sur 5
par un voyageur

Publié le 29 août 2019 sur Expedia
Good service and good staff, close to everything, we njoyed our stay
Commentaires de Gestion de l’hôtel
4 sept. 2019 par Neny , Gestion de l’hôtel
Dear Value guest, Thank you for your review, we will improve our service to the next future. Look forward to having your reservation next holiday. Regards,
4 sur 5
par un voyageur

Publié le 25 mai 2019 sur Expedia
Nothing around hotel, tried ringing reception, security and restaurant to get assistance and no one answering, had to walk down to reception to get towels.
Commentaires de Gestion de l’hôtel
26 mai 2019 par Neny , Gestion de l’hôtel
Dear Value guest, Thank you for your stay with us. We are sorry for that and we try to improve our service for more better the next future. Looking forward to having you reservation again. Regards,
5 sur 5
par un voyageur de Oregon, us

Publié le 5 mai 2019 sur Expedia
I jave a family of five so finding 1 place we can all stay together is a challenge. This place had 2 king beds and 2 doubles, i think a few of the couches pull out too. Its 3 levels with full kitchen and dining area, living room and more on the first level. second level had 3 bedrooms each with full bathroom and a bonus area. The third floor had a couch and 2 balconies. There is a private garage at each appartment. Staff was helpful and spoke good english. The restaurant had good food also. We stayed at many places on our trip to Bali as we like to see everything we can. This was by far the nicest accommodations we had.
Commentaires de Gestion de l’hôtel
6 mai 2019 par Neny , Gestion de l’hôtel
Dear Value Guest, Greeting from Kuta Ardenia Residence... Thank you very much for your review and thank you for your stay with us at Kuta Ardenia Residence... We would like to improve our service for the next future. Thank you and looking forward to having your next reservation . Regards,
2 sur 5
par un voyageur

Publié le 16 avr. 2019 sur Expedia
The villa was very disappointing was nothing like the photos at all there wore planks of wood around the pool that wore lifting up and very unstable where my 2 year old niece keeped falling over. The main pool villa pool was very dirty and slimy When leaving the villa the stuff members wore very interrogating when we wore leaving The breakfast menu was very average and not very much to choose from waited like an hour for food to be sent to Are room and wasn’t the best
Commentaires de Gestion de l’hôtel
17 avr. 2019 par Neny , Gestion de l’hôtel
Dear Value Guest, Greeting from Kuta Ardenia Residence... Thank you for your stay and we are sorry that during your stay , we can't serviced you well. But we will try to improved our serviced and try to do the best for our customer. Once again , thank you and look forward to welcoming you again on the next future. Regards,
5 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 13 mars 2019 sur Expedia