Note fondée sur 5 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,0 Confort de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Thanks Intuition
Publié le 3 avr. 2024 sur HotelsStaff was very helpful and the apartment was very clean and modern. Free shuttle buses to gondola, dinner was very convenient, especially in the cold!
Commentaires de Gestion de l’hôtel
5 avr. 2024 par Intuition Front Desk, Gestion de l’hôtel
Dear Tien,Thank you so much for taking the time to leave us a review! Your feedback is incredibly valuable to us, and it is glad to hear that you had a positive experience during your stay. Our team works hard to ensure every guest feels welcomed and comfortable. Your insights help us continuously improve, and we're grateful for your contribution to our ongoing efforts. Thank you for choosing to stay with us and for sharing your insights about your experience at Intuition. We hope for another opportunity of serving you!
par un voyageur
Publié le 10 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
11 janv. 2024 par Intuition Front Desk, Gestion de l’hôtel
Dear Guest, Thank you for choosing to stay at Intuition. We are grateful for the high rating you left in the review page. We hope we were able to give you a seamless experience that you deserve. We look forward to hosting you again soon here at Intuition!
par un voyageur
Great staff but lacking in some parts
Publié le 25 janv. 2023 sur HotelsThe staff was wonderful and they really try to help me meet all my needs. For most part, Nisade (property mgmt) was very good. Stayed 4 days and I really wanted to like it, but quite a few issues with the property:
my single room was connected via a locked door to the neighboring - bedroom, but the door didn't stop the sound and I could literally hear every little word they said next door. the gap between the door and doorframe/floor was too large to fix. thank god the staff let me change rooms to a studio, not connected to any other room.
The heater made a loud buzzing sound, like a muted blender, about every 10-20 mins for a few minutes. they couldn't pin point the source and I didn't want to bother with it, but its loud enough to hear when I recorded it.
heater blows directly on my head while sleeping, so I had to turn it off at night. yes, even after I adjusted the vents, it still hits my head.
breakfast was disappointing. I just come from a week at Chalet Ivy with excellent breakfast buffet, so it was def a letdown. Ate one "Japanese" breakfast and didnt do breakfast there again. I hope they get better food.
Suggest putting scraper/brush outside of ski storage so we can brush snow off the equipment and boots.
The complementary bus is very crowded. not pleasant. The staff ended up drive me up to the lift in their van.
Again, the staff like Ruby, Reo and the manager made the stay welcoming which compensated for the otherwise poor experience.
Commentaires de Gestion de l’hôtel
9 févr. 2023 par Jayan Shrestha, Gestion de l’hôtel
Dear Allen,Warm greetings from Intuition Niseko!We would like to thank you for staying with us and for taking the time to provide us with your valuable feedback. It is only through feedback such as yours that we are able to maintain and improve our offer.Regarding breakfast, noise and heater, whilst an apology will regrettably not alter the outcome of your experience, we deeply apologize for the inconvenience. Please kindly note that we have taken your comments onboard and looking to make improvements.Your kind words mentioning our ambassadors will be shared with our team, as these will motivate us to improve our services even further.Once again, we are thankful that you chose to stay with us and for leaving valuable feedback. We look forward to welcoming you back very soon.Thank you.
par un voyageur
Publié le 24 janv. 2023 sur Hotels
par un voyageur
Publié le 11 janv. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
26 déc. 2023 par Intuition Front Desk, Gestion de l’hôtel
Dear Hayato,Thank you for staying with us at Intuition this year. We are grateful for the high rating you left us and we are excited to see you and serve you again here at Intuition!