Note fondée sur 63 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,4 Service et personnel
4,6 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de San Carlos
Publié le 2 juin 2024 sur Expedia
Excellent
Commentaires de Gestion de l’hôtel
6 juin 2024 par The Maples Niseko Front Desk, Gestion de l’hôtel
Dear Hardi,Greetings from The Maples Niseko! Thank you for taking the time to rate your recent stay at The Maples Niseko. Your kind words brighten our day and are a testament to the hard work and dedication of our team in providing exceptional service. Thank you for choosing us and we look forward to welcoming you back to The Maples Niseko on your next visit to Niseko!
par un voyageur
Publié le 31 mai 2024 sur Expedia
Large condos. Really relaxing. Ski in ski out
Commentaires de Gestion de l’hôtel
1 juin 2024 par The Maples Niseko Front Desk, Gestion de l’hôtel
Dear Alain,Thank you for rating your recent stay at The Maples Niseko. We're delighted to hear that you found your stay relaxing and enjoyed the convenience of our ski-in/ski-out feature. We look forward to welcoming you back soon!
par un voyageur
Publié le 21 mai 2024 sur Expedia
We stayed at the 2 BR penthouse, which has breathtaking views of Mount Toya from all rooms. You get to soak in that image to your heart’s content. A definite highlight of our trip. You can also watch the sunrise from all windows.
The hotel is modern and stylish and everything is new and in pristine condition.
Because we came in spring, the hotel was almost empty, and there wasn’t anyone at the front desk, which was a little lonely. The hotel restaurant was closed, as were many others (even if it says open in search engines).
My only suggestion to them is that out of the 4 pillows in each bed, they have two tall and two soft/flattish ones for belly sleepers. All 4 pillows in both beds were hard and tall, so I had sleep without.
Commentaires de Gestion de l’hôtel
22 mai 2024 par The Maples Niseko Front Desk, Gestion de l’hôtel
Dear Maria,Thank you for choosing The Maples Niseko and for sharing with us your feedback on your stay. Your feedback, even with some minor issues, is valuable to us as it plays an integral role in improving our services and offerings. Please accept our sincerest apologies for the minor issues experienced; your comfort is our priority, and we're addressing them promptly. Thank you for choosing The Maples Niseko, and we eagerly anticipate the opportunity to welcome you back here at The Maples Niseko!
par un voyageur
Publié le 13 avr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 avr. 2024 par The Maples Niseko Front Desk, Gestion de l’hôtel
Dear Yuchun,The warmest greetings from The Maples Niseko!Thank you very much for leaving us a high rating! We loved having you at The Maples Niseko and hope to see you again.
par un voyageur
NIce view !
Publié le 8 avr. 2024 sur HotelsIt's a tidy place to stay close to the lift chairs & nice view.
About the dry room & storage, no as connivence as most of the ski in-out resort but just enough. There's not enough warm to dry the gears over night.....
Commentaires de Gestion de l’hôtel
9 avr. 2024 par The Maples Niseko Front Desk, Gestion de l’hôtel
Greetings from The Maples Niseko! Thank you for taking the time to rate your recent stay at The Maples Niseko. We are glad to hear that your overall stay with us was enjoyable despite the minor issues you experienced which we apologize for. Our goal is to ensure that every aspect of your stay is exceptional and our team is already working diligently to enhance the areas you highlighted. Thank you for choosing us and we look forward to the opportunity to welcome you back to The Maples Niseko on your next visit to Niseko!
par un voyageur
Publié le 31 mars 2024 sur Expedia
True ski in ski out property! Ski lifts right outside hotel door. We stayed in a 2 bedroom suite for 6 nights. In room washing machine was super helpful since we were traveling with kids. Close to restaurants and shopping. Hotel provided transport from hotel to Hirafu Welcome center which is where our shuttle bus from Chitose Airport dropped us off at.
Commentaires de Gestion de l’hôtel
31 mars 2024 par The Maples Niseko Front Desk, Gestion de l’hôtel
Dear Judy,Thank you for sharing your insights about your recent stay at The Maples Niseko. It's wonderful to know that our location added value to your visit, and our facilities and amenities contributed to a pleasant stay at The Maples Niseko. Our team works diligently to provide a comfortable and memorable environment for our guests, and we are thrilled that we met your expectations. We genuinely appreciate your feedback and hope to have the pleasure of hosting you again!
par un voyageur
Publié le 31 mars 2024 sur Expedia
Easy access to hirafu ski lift.
A lot of shops for eating
Commentaires de Gestion de l’hôtel
31 mars 2024 par The Maples Niseko Front Desk, Gestion de l’hôtel
Dear Hangkun,Thank you for choosing The Maples Niseko and for sharing with us your feedback on your stay. We are delighted to see your high rating and read your positive review. It would be our pleasure to welcome you back to The Maples Niseko for another round of delightful experiences. We can't wait to have the privilege of serving you once again!
par un voyageur
Publié le 30 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
31 mars 2024 par The Maples Niseko Front Desk, Gestion de l’hôtel
Dear King Yiu Peter, The warmest greetings from The Maples Niseko!Thank you very much for leaving us a high rating! We loved having you at The Maples Niseko and hope to see you again.
par un voyageur
Publié le 26 mars 2024 sur Hotels
Very good experience, excellent service all staff was very helpful n welcoming, room was great well equiped, location fantastic.
Commentaires de Gestion de l’hôtel
27 mars 2024 par The Maples Niseko Front Desk, Gestion de l’hôtel
Dear Anonymous,Thank you so much for taking the time to share your valuable feedback and rating your recent stay at The Maples Niseko. We are delighted to hear that you had a wonderful and enjoyable experience with us. At The Maples Niseko, our goal is to provide exceptional service and create memorable and seamless experiences for all our guests. It's incredibly rewarding to know that we were successful in making your stay special. We look forward to welcoming you back to The Maples Niseko in the future!
par un voyageur
Publié le 20 mars 2024 sur Expedia
Excellent location, truly ski in ski out, fantastic staff.
Commentaires de Gestion de l’hôtel
21 mars 2024 par The Maples Niseko Front Desk, Gestion de l’hôtel
Dear Pui Shan,Thank you for sharing your insights about your recent stay at The Maples Niseko. It's wonderful to know that our location added value to your visit, and our staff contributed to a pleasant stay at The Maples Niseko. Our team works diligently to provide a comfortable and memorable environment for our guests, and we are thrilled that we met your expectations. We genuinely appreciate your feedback and hope to have the pleasure of hosting you again!
