Note fondée sur 106 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,2 Service et personnel
4,4 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 7 sept. 2024 sur Expedia
Easy access to the Avene mall was great!
Commentaires de Gestion de l’hôtel
8 sept. 2024 par Sameh, Gestion de l’hôtel
Dear Mr. Hyunjoo,Thank you for taking a moment to share your recent experience at Hilton Garden Inn Kuwait.Your positive comments are important for us as this will help us to improve our services through the guest experience. We are truly grateful that we made your stay remarkable, enjoyable and memorable.Thank you so much for being a member of Hilton Honors and we hope to welcome you back soon at our hotel.Best regards, Sameh El Sadek Operations Manager Hilton Garden Inn Kuwait
par un voyageur
Publié le 10 août 2024 sur Hotels
Not a happy stay. Was giving a smoking room, although I was with my infant and toddler. They took more than an hour to find another room
Commentaires de Gestion de l’hôtel
11 août 2024 par Sameh, Gestion de l’hôtel
Dear Mr. Saif,Thank you for taking a moment to share your recent experience at our hotel. We value your loyalty as one of our guests and we regret that we were not able to provide you with the quality of service you expected, and we noticed that you were not happy with your overall experience. We sincerely apologize for the inconvenience this has brought you. Rest assured that we will address this to the relevant departments in order to take the necessary actions for improvement.We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed. Mr. Saif, thank you once again and we hope to have the pleasure of welcoming you back soon. Sincerely, Sameh El Sadek Operations Manager Hilton Garden Inn Kuwait
par un voyageur
Publié le 17 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
10 août 2024 par Sameh, Gestion de l’hôtel
Dear Mr. Rashid,Thank you very much for taking the time to share your valuable feedback with us. We truly appreciate your opinion as this allows us to continually develop and improve our guests experience through our service. We are glad that you find our Overall experience very satisfactory. Our team is always available to provide excellent service, and we can see that we have met your expectations, thank you for your positive feedback. Thank you once again and we look forward to welcoming you back in the near future to Hilton Garden Inn Kuwait.Best Regards,Sameh El SadekOperations ManagerHilton Garden Inn Kuwait
par un voyageur
Publié le 15 juill. 2024 sur Expedia
Very clean, very good service, the restaurant is not good
Commentaires de Gestion de l’hôtel
17 juill. 2024 par Sameh, Gestion de l’hôtel
Dear Ms. Andrea,We sincerely thank you for writing a review about your recent stay at Hilton Garden Inn Kuwait.We are delighted that you enjoyed everything our hotel has to offer including the facilities and services.Our goal is always to provide excellent service to our guest all throughout their stay. Rest assured that we will continuously strive to deliver exceptional quality service at all times.May we also ask for any specific details you have encountered in our restaurant so we can cascade it the concerned department for future improvement.Thank you once again and we hope to welcome you back at our hotel.Kind regards,Sameh El SadekOperations ManagerHilton Garden Inn Kuwait
par un voyageur
Publié le 15 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 juill. 2024 par Sameh, Gestion de l’hôtel
Dear Valued Guest,Thank you so much for taking a moment to share your feedback about your recent stay at Hilton Garden Inn Kuwait. We ae truly grateful that you find our overall service and facilities to your satisfaction and that you appreciated all our services at our hotel.We are dedicated to continuously strive to provide an exceptional quality service.Compliments like yours will be shared with our colleagues to inspire them to continue to provide an exceptional service to our guests. We look forward to being your host again at our hotel in the nearest future.Kind regards,Sameh El SadekOperations ManagerHilton Garden Inn Kuwait
par un voyageur
Publié le 13 juill. 2024 sur Expedia
Good
Commentaires de Gestion de l’hôtel
13 juill. 2024 par Sameh, Gestion de l’hôtel
Dear Valued Guest,Thank you very much for taking the time to share your valuable feedback with us. We truly appreciate your opinion as this allows us to continually develop and improve our guests experience through our service. We are glad that you find our Overall experience, cleanliness of the room, and breakfast very satisfactory. Our team is always available to provide excellent service and we can see that we have met your expectations, thank you for your positive feedback. Thank you once again and we look forward to welcoming you back in the near future to Hilton Garden Inn Kuwait.Best Regards,Sameh El SadekOperations ManagerHilton Garden Inn Kuwait
par un voyageur de Dubai
Publié le 4 juill. 2024 sur Expedia
Very convenient location and the restaurant downstairs is amazing
Commentaires de Gestion de l’hôtel
10 juill. 2024 par Sameh, Gestion de l’hôtel
Dear Ms. Hiba,We sincerely thank you for writing a review about your recent stay at Hilton Garden Inn Kuwait.We are delighted that you enjoyed everything our hotel has to offer including the facilities and services.Our goal is always to provide excellent service to our guest all throughout their stay. Rest assured that we will continuously strive to deliver exceptional quality service at all times.Thank you once again and we hope to welcome you back at our hotel.Kind regards,Sameh El SadekOperations ManagerHilton Garden Inn Kuwait
par un voyageur de Dubai
Publié le 13 juin 2024 sur Expedia
Great staff (especially the valet ones), excellent location, clean and elegant interiors, loved the live grill on Fridays.
Commentaires de Gestion de l’hôtel
14 juin 2024 par sameh, Gestion de l’hôtel
Dear Ms. Hiba,We sincerely thank you for writing a review about your recent stay at Hilton Garden Inn Kuwait.We are delighted that you enjoyed everything our hotel has to offer including the facilities and services.Our goal is always to provide excellent service to our guest all throughout their stay. Rest assured that we will continuously strive to deliver exceptional quality service at all times.Thank you once again and we hope to welcome you back at our hotel.Kind regards,Sameh El SadekOperations ManagerHilton Garden Inn Kuwait
par un voyageur de Minneapolis
Publié le 3 juin 2024 sur Expedia
Great location connected to the avenue mall excellent customer service fast and easy check in and out asked for late check out and was no problem definitely I will stay there if I visit Kuwait a gain
Commentaires de Gestion de l’hôtel
5 juin 2024 par Sameh, Gestion de l’hôtel
Dear Mr. Majdi,Thank you for taking a moment to share your experience. We are delighted that you found the Overall Experience up to your liking. We value you as one of our loyal members of Hilton Honors and please know that we will continue to do our best to give you exceptional service our hotel is well known for.We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. Mr. Majdi, thank you again for sharing your valuable thoughts with us. We are looking forward to welcoming you back. Sincerely, Sameh El Sadek Operations ManagerHilton Garden Inn Kuwait
par un voyageur
Publié le 2 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 juin 2024 par Sameh, Gestion de l’hôtel
Dear Mr. Gokhan,Thank you for taking a moment to share your experience. We are delighted that you found the Overall Experience up to your liking. We value you as one of our loyal guests and please know that we will continue to do our best to give you exceptional service our hotel is well known for.We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. Mr. Ghokan, thank you again for sharing your valuable thoughts with us. We are looking forward to welcoming you back. Sincerely, Sameh El Sadek Guest Operations ManagerHilton Garden Inn Kuwait
