Note fondée sur 59 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,6 sur 5
100 % des clients le recommandent
4,7 Propreté de la chambre
4,6 Service et personnel
4,7 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Publié le 14 juill. 2024 sur Expedia
Great service always.
5 sur 5
par un voyageur

Publié le 24 mai 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 mai 2024 par Walid El Awadly, Gestion de l’hôtel
Dear John,Greetings from Hyatt Regency Al Kout Mall!It is our pleasure to have you as our guest and we appreciate you taking the time to leave as a perfect 10 review.I am delighted to know you enjoyed your stay and your positive review drives our care to give our guest a seamless stay experience.We do hope to have a pleasure of welcoming you back again and assure you of our best attention and services at all times.Sincerely,General Manager
5 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 5 mai 2024 sur Expedia
5 sur 5
par un voyageur

Publié le 11 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 févr. 2024 par Walid El Awadly, Gestion de l’hôtel
Dear Muthana,Greetings from Hyatt Regency Al Kout Mall Hotel!We are glad you enjoyed your stay with us and we appreciate you leaving as such a positive review of your stay. We do hope to have a pleasure of welcoming you back again and assure you of our best attention and services at all times.Best Regards, Walid El AwadlyGeneral Manager
5 sur 5
par un voyageur

Publié le 14 janv. 2024 sur Hotels
Everything was wonderful; thank you all for your unforgettable hospitality. Special thanks to Mr. Abdelmaksoud Awad for his kind information and helps
Commentaires de Gestion de l’hôtel
15 janv. 2024 par Walid El Awadly, Gestion de l’hôtel
Dear Mazdak,Greetings and thank you for choosing Hyatt Regency Al Kout Mall!First, it is our pleasure to host your stay and I am very happy to read you had a wonderful stay with us. We want to be you unique provider caring for your best whenever you stay in Kuwait.I will certainly pass along your special thank you to Mr. Abdelmaksoud.We do hope to have a pleasure of welcoming you back again and assure you of our best attention and services at all times.Sincerely,Walid El AwadlyGeneral Manager
5 sur 5
par un voyageur

Publié le 2 janv. 2024 sur Expedia
a great hotel , connected to nice mall and old souq, The only thing it is far to the centre of Kuwait
5 sur 5
par un voyageur

Publié le 13 déc. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
3 janv. 2024 par Walid El Awadly, Gestion de l’hôtel
Dear Chaouki,Warm greetings from Hyatt Regency Al Kout Mall!It is our pleasure to have you as our guest and we thank you for taking the time to share your positive feedback with us. We do hope to have a pleasure of welcoming you back again and assure you of our best attention and services at all times.Sincerely,Walid El AwadlyGeneral Manager
5 sur 5
par un voyageur

Publié le 17 juill. 2023 sur Expedia
No covered parking & it’s too hot outside
Commentaires de Gestion de l’hôtel
24 juill. 2023 par Walid El Awadly, Gestion de l’hôtel
Dear Mr. Abdulaziz,Thank you very much for staying at Hyatt Regency Al Kout and for being our guest.We appreciate you taking the time to share your feedback with us. And I am sorry for the inconvenience on the parking lot during your stay.While it is a challenge the hotel has limited parking space and a public parking area is accessible. Our Concierge team does offer valet parking and also we do have free access parking in the mall for our guest.Indeed, it is through our valuable customer’s feedback that we can maintain and more importantly improve the levels of our customer services that we aspire to provide.I remain available at your disposal for anything that you may require and I look forward to welcoming you back in our hotel sometime soon.Sincerely,Walid El AwadlyGeneral Manager
4 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 17 juin 2023 sur Hotels
5 sur 5
par un voyageur

Excellent hotel connected to Mall

Publié le 30 avr. 2023 sur Hotels
Really large & modern room in a beautiful hotel connected to the Al Khut Mall thereby allowing for unlimited access to shopping, dining & entertainment. I wish I had discovered this pearl of a place much sooner as I’d avoided some of the other places I ended up regrettably staying at. On the plus touristy side, you can also watch the Fountain Show located less than 5 min walk from the motel in the outdoor area of the mall. The hotel staff is very friendly, always open to provide better service (upgrades anyone?!) & they also watch out for you by advising how much your taxi fare will be. One of the few hotel left still helping you get a public taxi without trying to rip you off with the overpriced hotel ones. That is a very nice change!
Commentaires de Gestion de l’hôtel
2 mai 2023 par Walid El Awadly, Gestion de l’hôtel
Dear Guest,Warm greetings from Hyatt Regency Al Kout Mall!It is wonderful to have you as our guest and we are truly glad you enjoyed your stay with us. In our aim to always do our best and care for our guest, we are happy to hear that staff was able to look after you in a good manner. Your recommendation is very much appreciated.Thank you again for being our guest and I remain available at your disposal for any further assistance that you may require and we look forward to welcome you back sometime soon. Best Regards,Walid El AwadlyGeneral Manager