Note fondée sur 92 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,3 Service et personnel
4,2 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Nice stay
Publié le 13 févr. 2020 sur HotelsNice stay but after one week in the Middle East staying in different hotels, it was quite expensive for the confort and service (180€ per night).Not a charming hotel.
par un voyageur
Publié le 3 juill. 2024 sur Hotels
par un voyageur
Publié le 26 oct. 2023 sur Expedia
I spent my birthday in the Palm hotel. Amazing hotel with great facilities . Their breakfast was also really good. So much varieties. Staff are super friendly . Highly recommended
par un voyageur
Publié le 11 oct. 2023 sur Hotels
par un voyageur
Bad experience
Publié le 3 oct. 2023 sur HotelsIt was a desaster the moment i enter my room i found an insect i called the reception to inform them and i asked to move to anther room they changed put it was uncomfortable and the ac wasnt working well i called again they changed the room put the guy who assist us to the room was angry i dont know why its there fault … also they kept us for one hour to change our room wich wasted our time it was really bad experience
par un voyageur
Publié le 27 sept. 2023 sur Expedia
I stayed there with my son, absolutely loved it! View was amazing
par un voyageur
Publié le 24 sept. 2023 sur Hotels
فندق قديم لاكن جيد
par un voyageur
Publié le 12 juin 2023 sur Expedia
Lets start with the good, overall the staff was amazing, helpful and kind. The pool & common areas were absolutely beautiful and well maintained. The food was tasty and there were great selections. I liked that there was security around the areas.
The not so great- When I arrived the front desk continued to ask for my Kuwaiti ID although I am clearly not from there. When assigned my room it took me forever to find the building, It would be helpful if the buildings were labeled. Neither the security guard nor the people at the SPALOON could direct me in the right direction which I thought was weird. Although my room was overall lovely, the bathroom was not at all up to what you expect from "The Palms" the ceiling did not meet the walls and there was pieces peeling and falling, there was mold at the base of the shower and the tiles were dirty.
The sensor on my television was broken and hanging off the front of the screen making it very difficult to work the remote and see the TV.
Lastly, I had an appointment for a massage, when I arrived I added a body scrub. each session is supposed to be 60 min but I found my self "complete" and walking out of the spa after only 90 min. so the services were nowhere near 60 min each. Even with the discount I have gotten better and more service for better prices in the city.
Overall the hotel is good and there were certain 4-star aspects but in my opinion not worth the over 200$ price tag.
par un voyageur
Publié le 2 mai 2023 sur Hotels
par un voyageur
Publié le 7 janv. 2023 sur Hotels
