Note fondée sur 658 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,9 Propreté de la chambre
4,7 Service et personnel
4,7 Confort de la chambre
4,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 6 mai 2024 sur Hotels
Hotel très bien situé à l'intersection des 2 lignes de métro de Kyoto.
Chambre calme et agréable.
Attention à la largeur des lits (un peu plus petit que la moyenne européenne) si vous êtes en famille.
Petit déjeuner à la carte très copieux et bon.
par un voyageur
Publié le 30 déc. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
31 déc. 2023 par Ace, Gestion de l’hôtel
Thank for your review Ali!We are very much looking forward to seeing you again.Best regards,Ace Hotel Kyoto Management
par un voyageur
Publié le 5 oct. 2024 sur Expedia
Lovely hotel. Breakfast was great and staff very helpful
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Hotel Management, Gestion de l’hôtel
Dear katie,Thank you for choosing Ace during your recent trip to Kyoto and taking the time to share your experience. So thrilled you enjoyed your stay with us and that the in-house breakfast was a highlight. Will also be sure to pass your kind words along to our staff.Please don't hesitate to reach out if there is anything we can do to help when planning your next trip to Kyoto.Looking forward to welcoming you again soon.
par un voyageur
Excellent Kyoto Stay
Publié le 4 oct. 2024 sur HotelsExcellent stay, priority was super clean & modern, great location for dining. Staff were courteous & helpful, loved the record player in room
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Hotel Management, Gestion de l’hôtel
Dear Dennis S,Thank you for choosing Ace during your recent trip to Kyoto and taking the time to share your experience. So thrilled to hear you enjoyed your time with us and that the record player was a hit! Will also be sure to pass your kind words along to our staff.If there is anything we can do to help when planning your next trip to Kyoto, please don't hesitate to reach out.Looking forward to welcoming you again soon.
par un voyageur
Publié le 3 oct. 2024 sur Hotels
Ace Hotel is in a great central location. It is a beautiful hotel. The historic rooms are the best by far. We loved the adjacent outdoor mall that had cute shops and great food offerings.
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Hotel Management, Gestion de l’hôtel
Dear Melissa,Thank you for choosing Ace during your recent stay in Kyoto and taking the time to share your experience. So thrilled to hear our central location connected to the subway was convenient during your time with us and that the historic rooms were a favorite - they really are spacious and beautiful! Also thrilled to hear you had the chance to check out some of our favorite local shops and restaurants.If there is anything we can do to help when planning your next trip to Kyoto, please don't hesitate to reach out. Looking forward to welcoming you back.
par un voyageur
Publié le 3 oct. 2024 sur Hotels
par un voyageur
Publié le 2 oct. 2024 sur Expedia
From the moment we arrived we were welcomed by excellent staff. The hotel itself is fabulous and the vibe of the hotel was great. Simple things like organising taxis takes away the stress if your Japanese is limited. Great stay in Kyoto
par un voyageur de San Clemente
Publié le 1 oct. 2024 sur Expedia
We had an absolute blast at Hotel Ace. The building itself is a stunner, and the rooms are so cozy and well-equipped. The staff was incredibly friendly and helpful, and the place was spotless. I can’t get enough of their coffee shop—it’s the perfect spot to start the day. And their Italian restaurant? Chef’s kiss. We even had a little hiccup during my stay, but the head manager was so understanding and went out of her way to make things right. Overall, it was a luxurious and unforgettable experience. Thank you so much.
par un voyageur
Publié le 1 oct. 2024 sur Hotels
par un voyageur
Publié le 30 sept. 2024 sur Expedia
Good
