Note fondée sur 175 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,8 Service et personnel
4,7 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 1 nov. 2018 sur Expedia
par un voyageur
Publié le 21 mars 2020 sur Hotels
早朝嵐山で撮影があり利用しました。
食事の予約をしていませんでしたが、到着が20時と遅く相談したところおうどん二人分用意してくださいました。
貸し切り露天風呂にも入れて、サービスもよく、嵐山竹林にもすごく近いのでおすすめです！
今度は2泊くらいしたいです。
par un voyageur de Philadelphia
Publié le 20 janv. 2020 sur Expedia
It was a fantastic traditional experience. Made me feel very comfortable experiencing traditional hospitality. Was able to take advantage of a private Onsen.
par un voyageur
Great disappointment
Publié le 15 janv. 2020 sur HotelsThis was the most expensive stay in my trip to Arima Onsen, Kyoto and Osaka. Expectation was high. The start was good, the reception was nice, everything fine until the keiseki dinner. The first few courses were excellent. Then the quality if the following courses dropped. Waiting was long. We had ti sit for 20 minutes to have rice. Dessert was a joke, assorted fruits and ice cream had no traditional Japanese feeling. Not ended yet. When we returned to the room, the bed was not prepared as initially promised, to prepare while we had dinner. Next morning, no staff come to lead us to breakfast so we broke into a wrong room. A staff asked if he should remove our bed, and we said no need. When we returned to the room, the bed was removed. We have a feeling of privacy being intruded because we did mot prepare to let someone in. Overall is huge disappointment especially out of the high cost.
par un voyageur
京都なら嵐山
Publié le 2 janv. 2020 sur Hotels丁寧な対応と、一つ一つが十分に良いコンディションで食事を提供して頂きました。景色も素晴らしく、なぜ京都の嵐山が評価されるのか良くわかりました。
par un voyageur
Publié le 24 déc. 2019 sur Expedia
Great location and views. Restaurant is incredible. Property is feeling a little aged, needs some serious refreshing. Concierge service was mixed.
par un voyageur
Publié le 16 déc. 2019 sur Expedia
par un voyageur
Publié le 13 déc. 2019 sur Expedia
It was an older building which could have used some updating. All the same it was well maintained and the staff were phenomenal. We took the kaiseki dinner in the evening and it was IMMACULATE. Same goes for the Japanese style breakfast in the morning.
I wasn’t allowed to use the public baths as I have visible tattoos but the private bath was adequate. They use a small amount of chlorine in the water which I wasn’t expecting but I suppose it makes sense.
If you’re looking for a traditional style ryokan look no further. A lot of places tout themselves as “international” ryokans to foreigners and they’re just regular hotels with a bathtub - don’t be fooled. The high price is worth the night for the experience.
par un voyageur
Publié le 1 déc. 2019 sur Expedia
Great location and friendly staff. The dinner and breakfast meal are delicious.
par un voyageur
Publié le 23 nov. 2019 sur Expedia
This is a beautifully and perfectly located property and the food was excellent too
