Note fondée sur 944 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,6 sur 5
98 % des clients le recommandent
4,7 Propreté de la chambre
4,7 Service et personnel
4,6 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Parfait

Publié le 27 oct. 2023 sur Hotels
Hôtel méritant ses 5 étoiles.
5 sur 5
par un voyageur de PARIS

Publié le 3 août 2023 sur Expedia
Great situation and very helpful staff
5 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 8 sept. 2019 sur Hotels
2 sur 5
par un voyageur

So I will not recommend this hotel for family trip

Publié le 26 juin 2019 sur Hotels
Very frustrated to find out, once in the Hotel, that the swimming pool entrance was not free and that kids were not allowed. Reception people were also not really polite during the entire stay.
5 sur 5
par un voyageur

Publié le 4 oct. 2024 sur Expedia
First time staying with Okura hotels, and it was excellent. Location was great!
Commentaires de Gestion de l’hôtel
8 oct. 2024 par GM office, Gestion de l’hôtel
Thank you so much for choosing to stay with us at Hotel Okura Kyoto, and taking the time to write a review about your recent stay. It is with great pleasure that you were satisfied with our hotel. The location has a favorable reputation from our guests. It is very convenient that our hotel is directly connected to the subway station and there are some stores within walking distance. We truly hope that you had a wonderful time in Kyoto. Please stay at Hotel Okura Kyoto when you visit Kyoto again. We are looking forward to welcoming you.
5 sur 5
par un voyageur

Publié le 4 oct. 2024 sur Expedia
Nice hotel!
Commentaires de Gestion de l’hôtel
8 oct. 2024 par GM office, Gestion de l’hôtel
Thank you so much for choosing to stay with us at Hotel Okura Kyoto, and we would appreciate you feedback. We truly hope that you had a great time in Kyoto. We are looking forward to welcoming you again.
5 sur 5
par un voyageur

Publié le 4 oct. 2024 sur Expedia
駐車場 停めやすく 部屋は広々 ゆっくり 寛ぎ過ごす事ができました
Commentaires de Gestion de l’hôtel
8 oct. 2024 par 総支配人室, Gestion de l’hôtel
この度は数あるホテルの中から、ホテルオークラ京都にご宿泊を賜り誠にありがとうございました。また、ご多用の中ご感想をお寄せいただき重ねて御礼申し上げます。お部屋でごゆっくりとお寛ぎいただけましたご様子を拝読し、大変嬉しく存じます。また、当館の駐車場は、チェックアウト日の午後3時まで無料でご利用いただけますことも、皆様からご好評いただいております。春は桜、夏は青紅葉、秋は紅葉、確率として決して高くはございませんが、冬は雪化粧をした金閣寺や山々で風情を感じに、是非季節を変えて京都にまたお越し下さいませ。その機会には、ホテルオークラ京都でお客様をお迎えできますことを、心よりお待ち申し上げております。
5 sur 5
par un voyageur

Publié le 4 oct. 2024 sur Expedia
Staff is very helpful.
Commentaires de Gestion de l’hôtel
8 oct. 2024 par GM office, Gestion de l’hôtel
Thank you for having stayed at Hotel Okura Kyoto, and taking the time to write a review about your recent stay. We are delighted that you were impressed with our service. We will continue our effort to provide the best service for our guests. We are looking forward to welcoming you again.
4 sur 5
par un voyageur

Publié le 3 oct. 2024 sur Expedia
Old small hotel reminded me some resort hotel in Orlando fl. Business hotel looks. Restaurants are amazing!!! Closer to shopping areas Pontocho Kamogawa all are walking distance
Commentaires de Gestion de l’hôtel
8 oct. 2024 par GM office, Gestion de l’hôtel
Thank you for choosing to stay with us at Hotel Okura Kyoto, and we would appreciate your feedback. We are delighted that you were satisfied with our restaurants. We truly hope that you had a wonderful time in Kyoto. Please come back here when you visit Kyoto again. We are looking forward to welcoming you.
5 sur 5
par un voyageur

Publié le 3 oct. 2024 sur Expedia
眺望の良い広く清潔なお部屋 良い記念になりました
Commentaires de Gestion de l’hôtel
8 oct. 2024 par 総支配人室, Gestion de l’hôtel
この度は数あるホテルの中から、ホテルオークラ京都にご宿泊を賜り誠にありがとうございました。「良い記念になった」という嬉しいお言葉を頂戴し、大変光栄でございます。これからも真心のこもったサービスを提供できますよう、最高のおもてなしに努めてまいりますので、京都にお越しの際は是非ホテルオークラ京都をご愛顧賜りますようお願い申し上げます。お客様をまたお迎えできます機会を、心よりお待ち申し上げております。