Note fondée sur 797 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,7 sur 5
80 % des clients le recommandent
4,8 Propreté de la chambre
4,7 Service et personnel
4,7 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Séjour Célestine Kyoto 12-14 août

Publié le 14 août 2024 sur Hotels
Hôtel très agréable, très bien situé. Accueil et service chaleureux. Agencement et décoration de l’hôtel et des chambres contribuant à un sentiment de sérénité et de relaxation, très appréciables après une journée de tourisme bien chargée.
Commentaires de Gestion de l’hôtel
15 août 2024 par Front Office Manager, Gestion de l’hôtel
Thank you very much for having stayed at HOTEL THE CELESTINE KYOTO GION. We are very pleased to learn from your rating that your stay appears to have been enjoyable.It is our great pleasure to know that you enjoyed our location, which is convenient to go to the main sightseeing spots such as Yasaka shrine, Koudaiji temple and Kiyomizu temple.Also, we are pleased to hear about good comments for our staff, and we are delighted that you enjoyed your time at our hotel. One of our key priorities is to provide the highest levels of service to our valuable customers.Again, thank you very much for having chosen to stay with us among many other hotels. We all look forward to the opportunity to welcome you back to HOTEL THE CELESTINE KYOTO GION in the near future.Front Office Manager
4 sur 5
par un voyageur

Publié le 3 août 2024 sur Hotels
Hôtel très bien situé , propre , neuf , comme sur les photos , onsen très agréable , lit confortable Après la salle du petit déjeuner est vraiment pas top, triste , pas de lumière naturelle , c’est plus un petit déjeuner japonais mais il y a de quoi faire pour un occidental , bon produit Pour résumé , un quatre étoilé très agréable mais ça reste un 4 étoile
Commentaires de Gestion de l’hôtel
4 août 2024 par Front Office Manager, Gestion de l’hôtel
Thank you very much for having stayed at HOTEL THE CELESTINE KYOTO GION, and taking your time to share your valuable comment.We are glad to hear that you were satisfied with our room, public bath and bed. However we sincerely regret to learn that our breakfast did not meet your expectations. Although it may be difficult to select your seat, but we will make every effort to create a comfortable space where you can enjoy your breakfast while relaxing in any seat. We will share your comment with oyr restaurant satff, and we will continue to strive to improve our services.Again, we appreciate that you have taken the time to provide us with your feedback and look forward to having the opportunity to welcome you back at HOTEL THE CELESTINE KYOTO GION.
5 sur 5
par un voyageur

Publié le 3 mai 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 mai 2024 par Front Office Manager, Gestion de l’hôtel
Thank you very much for having stayed at HOTEL THE CELESTINE KYOTO GION. We are very pleased to learn from your rating that your stay appears to have been enjoyable. We trust that we can only further improve hotel services through guests feedback. Should you have any suggestions or comments, we appreciate it very much if you could share those with us at your convenience.Again, thank you very much for having chosen to stay with us amongst many other hotels. We all look forward to the opportunity to welcome you back to HOTEL THE CELESTINE KYOTO GION in the near future.
5 sur 5
par un voyageur

Publié le 23 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 mars 2024 par Front Office Manager, Gestion de l’hôtel
Thank you very much for having stayed at HOTEL THE CELESTINE KYOTO GION. We are very pleased to learn from your rating that your stay appears to have been enjoyable. We trust that we can only further improve hotel services through guests feedback. Should you have any suggestions or comments, we appreciate it very much if you could share those with us at your convenience.Again, thank you very much for having chosen to stay with us amongst many other hotels. We all look forward to the opportunity to welcome you back to HOTEL THE CELESTINE KYOTO GION in the near future.
5 sur 5
par un voyageur

Super Hôtel

Publié le 8 janv. 2024 sur Hotels
Hôtel impeccable, notre chambre était grande et confortable avec un super design. Personnel a notre écoute. A refaire
Commentaires de Gestion de l’hôtel
9 janv. 2024 par Front Office Manager, Gestion de l’hôtel
Thank you very much for having stayed at HOTEL THE CELESTINE KYOTO GION and taking your time to share your experience. We appreciate your feedback and are glad to hear that you had a positive experience with us.Your satisfaction is our top priority, and we are delighted that we were able to meet your expectations.At THE CELESTINE KYOTO GION, we strive to provide a great experience for all our guests, and we are thrilled to know that our guest room left a positive impression on you.Once again, your feedback is highly appreciated and we look forward to welcoming you back to HOTEL THE CELESTINE KYOTO GION.
4 sur 5
par un voyageur

Publié le 21 juill. 2023 sur Expedia
It is a wonderful location and a beautiful hôtel.
Commentaires de Gestion de l’hôtel
23 juill. 2023 par Hotel The Celestine Kyoto Gion, Gestion de l’hôtel
Thank you very much for staying at Hotel The Celestine Kyoto Gion and for your valuable feedback.It is our great pleasure to know that you enjoyed our room. Our hotel is located on the famous Yasaka-dori street filled with several high-end restaurants called 'Ryotei', as well as the Kenninji temple at the front of the hotel, the oldest 'Zen' temple in Kyoto. You can feel comfortable with a walk-in their spacious and peaceful garden.We believe that your style is very important to make your stay meaningful.Our concept of "private style" is to create "a place where you can stay as if you were at home".And we will provide you with a place where you can "come home to yourself" at any time.Once again, thank you very much for your time to review your recent experience at our hotel. We are looking forward to seeing you again in Kyoto, and hoping it will be soon.Front Office Manager
5 sur 5
par un voyageur

Publié le 24 avr. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
16 mai 2023 par Front Office Manager, Gestion de l’hôtel
Thank you very much for having stayed at HOTEL THE CELESTINE KYOTO GION. We are very pleased to learn from your rating that your stay appears to have been enjoyable. We trust that we can only further improve hotel services through guests feedback. Should you have any suggestions or comments, we appreciate it very much if you could share those with us at your convenience.Again, thank you very much for having chosen to stay with us amongst many other hotels. We all look forward to the opportunity to welcome you back to HOTEL THE CELESTINE KYOTO GION in the near future.
4 sur 5
par un voyageur

beautiful hotel in gion district

Publié le 22 févr. 2020 sur Hotels
Hotel well decorated and well located in Gion district
Commentaires de Gestion de l’hôtel
24 févr. 2020 par Front Office Manager, Gestion de l’hôtel
Thank you very much for having stayed at HOTEL THE CELESTINE KYOTO GION, and taking your time to share your valuable comment. We are delighted to know that you were satisfied with our design and location. We designed to shift the traditions and history of Kyoto into the modern day, guest rooms use the beauty of spatial design. From the interior design to the amenities, each and every item in the guest rooms has been carefully chosen to provide a truly relaxing private room. It is our great pleasure to know that you enjoyed our unique location in the middle of Gion District. Our hotel is located on the famous Yasaka-dori street filled with a number of high-end restaurants called 'Ryotei', as well as the Kenninji temple at the front of the hotel, the oldest 'Zen' temple in Kyoto. You can feel comfort by a walk in their spacious and peaceful garden. Thank you so much again for taking the time to offer your valuable comment. We hope to welcome you all back again soon. Front Office Manager
1 sur 5
par un voyageur

Publié le 30 oct. 2019 sur Expedia
Commentaires de Gestion de l’hôtel
1 nov. 2019 par Front Office Manager, Gestion de l’hôtel
Thank you very much for having stayed at HOTEL THE CELESTINE KYOTO GION. We read your rating with a great concern that we could not meet your satisfaction. We trust that we can only further improve hotel services through guests feedback. Should you have any suggestions or comments on your latest visit, we appreciate it very much if you could share with us. Again, thank you very much for having chosen to stay with us amongst many other hotels. We all look forward to the opportunity to welcome you back to HOTEL THE CELESTINE KYOTO GION in the near future. Front Office Manager
5 sur 5
par un voyageur

excellent hôtel, très très bien situé

Publié le 20 oct. 2019 sur Hotels
Commentaires de Gestion de l’hôtel
20 oct. 2019 par Front Office Manager, Gestion de l’hôtel
Thank you very much for having stayed at HOTEL THE CELESTINE KYOTO GION, and taking your time to share your valuable comment. It is our great pleasure to know that you enjoyed our unique location in the middle of Gion District. Our hotel is located on the famous Yasaka-dori street filled with a number of high-end restaurants called 'Ryotei', as well as the Kenninji temple at the front of the hotel, the oldest 'Zen' temple in Kyoto. You can feel comfort by a walk in their spacious and peaceful garden. Again, thank you very much for having chosen to stay with us amongst many other hotels. We all look forward to the opportunity to welcome you back to HOTEL THE CELESTINE KYOTO GION in the near future. Front Office Manager