Note fondée sur 932 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,4 Service et personnel
4,4 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 23 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
12 août 2024 par 宿泊支配人, Gestion de l’hôtel
この度は当三井ガーデンホテル京都四条へご宿泊いただき、誠にありがとうございます。またお褒めの評価を賜り、重ねてお礼を申しあげます。お客様が今回のご滞在に満足していただけた様子がお伺いでき、大変嬉しく感じております。今後も、従業員一同サービス向上に努めて参ります。再度、お客様にお会いできますことを心より楽しみにお待ち申しあげております。
par un voyageur
Publié le 2 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
22 juill. 2024 par Mitsui Garden Hotel Kyoto Shijo, Gestion de l’hôtel
Thank you very much for staying at Mitsui Garden Hotel Kyoto Shijo. We would also like to thank you again for your early evaluation of our hotel.If you have any problems or inconveniences during your stay, please feel free to contact the front desk at any time.We will do our best to accommodate your requests.We will continue to make every effort to meet your expectations in all aspects of our plans, facilities, and customer service. We sincerely look forward to seeing you again.Mitsui Garden Hotel Kyoto Shijo Room Manager
par un voyageur
Publié le 13 avr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 avr. 2024 par Mitsui Garden Hotel Kyoto Shijo FrontOfficeManager, Gestion de l’hôtel
Thank you very much for staying at Mitsui Garden Hotel Kyoto Shijo. We would also like to thank you again for your early evaluation of our hotel.If you have any problems or inconveniences during your stay, please feel free to contact the front desk at any time.We will do our best to accommodate your requests.We will continue to make every effort to meet your expectations in all aspects of our plans, facilities, and customer service. We sincerely look forward to seeing you again.Best regard
par un voyageur
Publié le 10 nov. 2019 sur Expedia
Le service est vraiment très bien. Le bain est agréable avec vue sur l'extérieur. La chambre pourrait être plus fonctionnelle.
Commentaires de Gestion de l’hôtel
12 nov. 2019 par Mitsui Garden Hotel Kyoto Shijo , Gestion de l’hôtel
Thank you for staying at Mitsui Garden Hotel Kyoto Shijo. Please allow us to write back in English. It is wonderful to find out that you have enjoyed your previous stay at our hotel, especially our public bath and hospitality. We hope we will have an opportunity to welcome you back in the near future. Thank you again for yMitsui Garden Hotel Kyoto Shijo Front Office Managerour comment.
par un voyageur de Montréal, Qc
Publié le 10 nov. 2019 sur Expedia
J’ai apprécié le service et l’emplacement de l’hotel. J’ai moins aimé le tapis, les rideaux qui font vieillots. L’éclairage dans la chambre qui ne permet pas de lire au lit ainsi qu’un seul oreiller n’était pas confortable pour regarder la télé au lit.
Commentaires de Gestion de l’hôtel
10 nov. 2019 par Fornt Office Manager, Gestion de l’hôtel
Thank you very much for having stayed at Mitsui Garden Hotel Kyoto Sijo and taking the time to share your valuable feedback. We are so pleased to hear that you were satisfied with the room, location and staff's performance. As you mentioned, we are located close to Shijo-Karasuma subway station. There are some souvenia shops and restaurant near the hotel. Moreover, it is easy way for some famous places to visit. All our guests can enjoy Kyoto during stay in our hotel.
Regarding as the room, we have the renovaton about 3months from this year. After that, our rooms become new. If you come to Kyoto again, please enjoy our new room.
Once again, thank you very much for your well-detailed information. We hope to have an opportunity to welcome you in Kyoto in the near future.
par un voyageur
Parfait pour visiter et découvrir Kyoto
Publié le 25 oct. 2019 sur HotelsHotel bien placé.
Un bus direct depuis et vers la gare de Kyoto.
Un distributeur de cartes bus/métro pour la journée dans le hall (manque celle pour 2 jours).
Bons petits déjeuners variés.
Un onsen "traditionel" dans l'hotel, parfait après des journées de visite bien remplies.
Il sera a rafraichir un peu dans les années futures mais sinon très propre.
Commentaires de Gestion de l’hôtel
2 nov. 2019 par Front Office Manager, Gestion de l’hôtel
Thank you for staying at Mitsui Garden Hotel Kyoto Shijo.Please allow us to write back in English.Fortunately we are located in central Kyoto. Hence, it is easy for our guests to go to the famous and popular places in Kyoto by city bus.
Our restaurant serves the special breakfast in which includes European dishes as well as Kyoto style Japanese dishes. Especially, our recommended dishes are “Kyoto bean curd” (Tofu) and Japanese freshly cooked rolled omelette (Dashimaki Tamago). In Japan, bean curd (Tofu) is one of the most popular dishes. We recommend you to have it with soy sauce or Japanese pickled vegetables. Moreover, the omelette is prepared by the chef in the front of you. This must make you feel you are in Kyoto.
Also we are highly pleased that you have been satisfied with our garden view public bath during your stay. The public bath is popular among our guests. The public bath is available from 6:00 to 9:00 or 15:00 to 25:00 (1:00 am after midnight). This is one of the places in which our guests from abroad can experience a piece of Japan. Around the public bathroom, our guests can relax by using massage chairs for free. Also, we offer Japanese Shiatsu body massage by a professional masseuse, which you can take at a reasonable price.
As a hotel we work hard to create an environment where our guests can stay comfortably with our services and facilities. Therefore your comment means a great deal to us.Thank you again for taking your time to leave a kind comment. It is always wonderful to find out our guests had a great time in Kyoto. We look forward to welcoming you back in the near future.
par un voyageur
Très bon hôtel bon séjour
Publié le 23 oct. 2019 sur HotelsTrès bien. Personnel à l’écoute. Hôtel bien situé à proximité du centre ville avec toutes les commodités
Commentaires de Gestion de l’hôtel
2 nov. 2019 par Front Office Manager, Gestion de l’hôtel
Thank you for staying at Mitsui Garden Hotel Kyoto Shijo.Please allow us to write back in English.We are pleased to hear that you have enjoyed your stay with us.We are centrally located Shijo subway station is within the walking distance, just five minutes walk. Our useful location also facilitates you to have easy access to various directions in town. Based on this, it is our great pleasure to welcome you back for a variety of purposes which Kyoto offers in diversity. It is always wonderful to hear that our guests have been satisfied with the services we provide.Our aim is to offer a memorable experience in Kyoto for all of our guests. Therefore it is an absolute pleasure to find out that our services have been highly evaluated. We value your precious comment which enables us to continuously improve our services. Once again, we look forward to being of service to you on your next visit to Kyoto in the near future.
par un voyageur
Publié le 9 mai 2019 sur Expedia
Très propre, rien à redire. Les bains sont aussi très agréables.
Commentaires de Gestion de l’hôtel
31 mai 2019 par Front Office Manager, Gestion de l’hôtel
Thank you for staying at Mitsui Garden Hotel Kyoto Shijo.Please allow us to write back in English.We are highly pleased that you have been satisfied with our garden view public bath during your stay. The public bath is popular among our guests. The public bath is available from 6:00 to 9:00 or 15:00 to 25:00 (1:00 am after midnight). This is one of the places in which our guests from abroad can experience a piece of Japan.
We hope your stay has been something memorable. We would like to welcome you back again in the near future.
par un voyageur
Superbe chambre et prestations parfaites
Publié le 24 avr. 2019 sur HotelsNotre chambre était grande, fonctionnelle et très agréable avec une belle vue sur Kyoto.
L’hôtel propose des prestations top comme les bains chauds et des fauteuils massants en accès gratuit. Le personnel est disponible et à l’écoute et l’hôtel est très bien placé car beaucoup de lignes de bus à proximité ainsi que des stations de métro. Nous avons beaucoup apprécié nos 4 nuits à Kyoto.
Commentaires de Gestion de l’hôtel
31 mai 2019 par Front Office Manager, Gestion de l’hôtel
Thank you for staying at Mitsui Garden Hotel Kyoto Shijo. Please allow us for writing you back in English. We truly appreciate that you have shared your comment with us. It is wonderful to find out that you are satisfied with our room, service and location. Fortunately, we are situated in central Kyoto and convenient with both city bus and underground services. All the bus stops are to the most of the major places of interests in Kyoto are just around the corner from us. Famous spot such as Nishiki food market and Nijo castle are within walking distance from our hotel. We hope you enjoyed strolling around this area during your stay. We feel that all the work we have been put in is all worth it when we read a kind comment like yours. We continue working hard to provide the comfortable environment for our guests. We hope your stay has been something memorable and would like to come back again in the near future.
par un voyageur
Publié le 23 avr. 2019 sur Expedia
Petit déjeuner decevant.
Bonne situation géographique
Commentaires de Gestion de l’hôtel
31 mai 2019 par Front Office Manager, Gestion de l’hôtel
Thank you for staying at Mitsui Garden Hotel Kyoto Shijo. Please excuse us for writing you back in English. We are pleased to know that you have been satisfied with our location. We are conveniently located in central Kyoto. You can take a City Bus No.50 from the JR Kyoto station to the Shijo Nishinotoin bus stop, which is in the front of our hotel. From JR Kyoto station, you can take an underground to the Shijo staion, which is only 2 stops away. From there it takes 5 to 10 minutes of a walk to reach us. It is unfortunate that our breakfast did not meet your expectation this time. Our breakfast is served in a buffet style together with Japanese cuisine as well as Western cuisine. The freshly cooked Japanese omelette and “Obanzai” dishes, which are Kyoto style vegetable dishes, are popular among the guests. Although we are confident of our breakfast, there are many places outside where you can have breakfast. If you are looking for somewhere, please come and talk to us at the reception. We hope we will have another opportunity of welcoming you back in the future.
