Note fondée sur 804 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,6 Service et personnel
4,6 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Bien si on accepte de vivre sans lumière du jour
Publié le 9 nov. 2019 sur HotelsUne fenêtre opaque à cause d’un voisinage trop proche et l’absence de service de lavage des vêtements ont gâché toutes les autres qualités de cet hôtel.
Ce désagrément n’est pas signalé à la réservation
Peut-être qu’il y a des chambres différentes mais on n’a pas pu changer
Commentaires de Gestion de l’hôtel
10 nov. 2019 par Front Office Manager, Gestion de l’hôtel
Thank you very much for choosing Mitsui Garden Hotel Kyoto station for your recent stay in Kyoto and for your detailed comment on our hotel.
Since our hotel is located in residential area, the windows in some types of room cannot be opened for our guests’ and neighbors’ security.
Although the window is frosted, these rooms can still get gentle light when you open the window shade. We would suggest staying in the room with openable window such as Modarate Twin room for your next stay with us so that you could enjoy traditional street scenery from your room.
We hope we will have an opportunity to welcome you back in the near future.
Thank you again for your comment.
par un voyageur
Très bon point de chute près de la gare
Publié le 3 nov. 2019 sur HotelsHotel tout neuf, situé à côté de la gare. Chambre très agréable, bien aménagée. Très bien pour un séjour court.
Commentaires de Gestion de l’hôtel
3 nov. 2019 par Front Office Manager, Gestion de l’hôtel
Thank you for your perfect rating to us and we are very happy to hear that you were impressed with our hotel. Please excuse us for writing back in English. We will continue our efforts to provide more comfortable stay. Once again, we appreciate your assessment and we are looking forward to seeing you again in the near future.
par un voyageur
Next to Kyoto Station
Publié le 19 août 2024 sur HotelsGreat location (next to Kyoto station) and friendly staff. Would stay again for the location. Made it easy for us to take trips to Osaka, Nara, and others places nearby.
Room and breakfast was just okay. I would skip purchasing the breakfast next time. We ended up going to restaurants nearby for more variety of options vs eating at the hotel.
Commentaires de Gestion de l’hôtel
19 août 2024 par Front Office Manager, Gestion de l’hôtel
Thank you very much for having stayed at Mitsui Garden Hotel Kyoto station and taking your time to write a wonderful commentWe are delighted to hear that you enjoyed our convenient location and experienced friendly service. We appreciate your comments regarding the room and breakfast options. Your feedback will be shared with the relevant teams for further improvements. We hope to welcome you back for another great stay.
par un voyageur
Publié le 11 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
11 août 2024 par Front Office Manager, Gestion de l’hôtel
Thank you very much for having stayed at Mitsui Garden Hotel Kyoto station for your recent visit in Kyoto. We appreciate giving a good rating on our hotel's review.We hope to welcome you back again at our hotel in not distant future.
par un voyageur
Publié le 4 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 août 2024 par Front Office Manager, Gestion de l’hôtel
Thank you for your perfect rating to us and we are very happy to hear that you were impressed with our hotel. We will continue our efforts to provide more comfortable stay. Once again, we appreciate your assessment and we are looking forward to seeing you again in the near future.Front Office Manager
par un voyageur
Publié le 26 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 juill. 2024 par Front Office Manager, Gestion de l’hôtel
Thank you very much for choosing Mitsui Garden Hotel Kyoto station for your recent stay in Kyoto and for your detailed comment on our hotel.We are glad to hear that you are satisfied with our location.As Kyoto station is a major station for sightseeing in Kyoto, you can go to various sightseeing spots.There are many sightseeing spots that are worth seeing in each season, so please feel free to ask us about them when you stay with us and we will be happy to assist you.We appreciate your compliments to our staff.Many of our staff members speak good English and enjoy communicating with you.If you have any problems or questions, please ask our staff.We hope that we will have an opportunity to welcome you back in the near future. Thank you again for your comment.
par un voyageur
Publié le 24 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 juill. 2024 par 宿泊支配人, Gestion de l’hôtel
この度は、三井ガーデンホテル京都駅前にご宿泊いただき誠にありがとうございます。また、貴重なお時間を頂戴し、評価をお寄せいただきましたこと、重ねて御礼申し上げます。この度レビュー評価を頂戴し、ホテルでのご滞在を十分にご満足いただけなかったのではと、心苦しく思っております。私どもは、お客様からいただいたフィードバックを実践に活かしてこそ、さらなるサービスの向上につなげていけるものであると信じております。もしも、ご滞在中に何かお気づきの点等ございましたら、お知らせいただければ幸いでございます。あらためまして、数多くあるホテルの中から、三井ガーデンホテル京都駅前をお選びいただきましたこと深く御礼申し上げます。最後ではございますが、貴重なお時間にご投稿いただきありがとうございます。また機会がございました、当館をご利用いただけると幸いです。
par un voyageur
Publié le 21 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
22 juill. 2024 par 宿泊支配人, Gestion de l’hôtel
この度は三井ガーデンホテル京都駅前にごご宿泊くださいまして誠にありがとございます。また当ホテルに満点の評価をいただきまして重ねて御礼申し上げます。わたくしどもは、お客様からいただいたフィードバックを実践に活かしてこそ、さらなるホテルのサービス向上につなげていけるものであると信じております。もしも、ご滞在中に関するお気づきの点等ございましたら、お知らせいただければ幸いでございます。あらためまして、数多くあるホテルの中から、三井ガーデンホテル京都駅前をお選びいただきましたこと深く御礼申し上げます。次回もぜひ、お迎えできる機会を頂戴できますこと、心よりお待ち申し上げております。
par un voyageur
Publié le 20 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
9 août 2024 par Front Office Manager, Gestion de l’hôtel
Thank you for having stayed at Mitsui Garden Hotel Kyoto Station and for taking the time to provide us your valuable feedback of your previous stay. We are very glad to see your good review about your recent stay. We try our best to fullfill the satisfaction of our guests and to make their stay comfortable. Again, Thank you very much for your feedback and we look forward to see you again in the future.
par un voyageur
Publié le 19 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 juill. 2024 par Front Office Manager, Gestion de l’hôtel
Thank you for choosing to stay at Mitsui Garden Hotel Kyoto Station and for sharing your feedback on Expedia.We are very pleased to learn from your rating that your stay appears to have been enjoyable. We trust that we can only further improve hotel services through guests feedback. Should you have any suggestions or comments, we appreciate it very much if you could share those with us at your convenience.Again, thank you very much for having chosen to stay with us amongst many other hotels. We all look forward to the opportunity to welcome you back to Mitsui Garden Hotel Kyoto Station in the near future.
