Note fondée sur 25 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,9 Propreté de la chambre
5,0 Confort de la chambre
4,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 6 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
16 sept. 2024 par RESISTAY, Gestion de l’hôtel
Thank you very much for staying with RESI STAY. We are looking forward to your stay with us again in the near future.
par un voyageur de Vancouver
Publié le 28 juill. 2024 sur Expedia
We stayed in this property for five nights and absolutely loved it. The room was spacious, clean, and had all of the things we needed for a great stay in Kyoto.
I’ll focus on two of our biggest needs as a family of four - transportation and food.
Transportation - bus stops right outside and across the street. Umekoji-Kyotonishi station is an easy walk through the park, which is a slightly longer walk than just walking along the east-west road that is just a block north of the property. It’s just such a nice walk to go through the park. U-K station is one stop away from Kyoto station and a direct line to Arashiyama. East access to all that you want to get to.
Food - There is a restaurant downstairs that serves Taiwanese food. Really good! There is also a wonderful bakery around the corner in a narrow alley that serves vegan white bread, delicious coffee, and lots of other fresh-baked goods. The curry bread was my favorite. Check out Tsujiya Umekoji Kita for a fun izakaya experience. Great food and environment. Best meal we had in Kyoto. Lots of other food options around that we weren’t able to take advantage of on this trip. 7-11 and Ministop nearby.
We loved this place. Great launching point for our Kyoto adventures. Looking forward to staying again.
Commentaires de Gestion de l’hôtel
20 août 2024 par RESI STAY, Gestion de l’hôtel
Thank you for your review. We are very happy to hear that you enjoyed your stay at RESI STAY. In addition,thank you for your recommendations on how to enjoy the surrounding area! We are looking forward to your coming back again in the near future.
par un voyageur
Great staff, complicated check-in
Publié le 15 juin 2024 sur HotelsThe apart-hotel was clean and comfortable. The staff are incredibly helpful and friendly. They even helped me forward our luggage to Tokyo which was so nice! We had a few challenges with the AC making a dripping sound, and the washer/dryer not functioning. They sent someone over right away and tried to fix them as best they could.
Please note: CHECK-IN IS AT A DIFFERENT LOCATION. It's about 10-15 minutes away. They sent a message a few days before but we were traveling so much that I didn't catch it. (my bad) We were hot, sweaty and so ready to get to our room but then I had to shlep all the way to the check-in next to Kyoto Station. That being said, I do plan to stay closer to the station next time for convenience overall.
Commentaires de Gestion de l’hôtel
8 juill. 2024 par RESI STAY, Gestion de l’hôtel
Thank you for staying at RESI STAY. We are very pleased to receive your compliments. We apologize for the inconvenience caused by the malfunction of the air conditioner, washing machine, and other guest room facilities. We also apologize for the inconvenience caused by the check-in location at the reception counter in front of Kyoto Station. Thank you for your understanding. We look forward to seeing you again.
par un voyageur
Publié le 8 juin 2024 sur Expedia
The property was close to transportation to all sites in Kyoto and clean and well kept. Plenty of room.
Commentaires de Gestion de l’hôtel
28 juin 2024 par RESI STAY, Gestion de l’hôtel
Thank you for your feedback. We are happy that you gave us good evaluation. We hope you had a good time in Kyoto. We are looking forward to seeing you again in the future.
par un voyageur
Publié le 22 mai 2024 sur Expedia
Very clean and tidy and spacious, plenty of room for the 4 of us. Would differently stay again.
Commentaires de Gestion de l’hôtel
28 juin 2024 par RESI STAY , Gestion de l’hôtel
Thank you for staying with us. We are glad that you liked our room. We do hope to see you again in the future.
par un voyageur
Publié le 23 avr. 2024 sur Expedia
Lots of space in the family room. Clean, nice room with everything we needed.
Very quiet street, near a beautiful park, two massive temples an aquarium and a train museum. 15 minutes walk from Kyoto central station. Would recommend
par un voyageur
Publié le 21 avr. 2024 sur Expedia
Very safe and clean
par un voyageur
Pleasant stay
Publié le 3 avr. 2024 sur HotelsOur family of four had an excellent stay. There plenty of space and amenities. Convenient location and a great restaurant in the building. The only issue is that there is no staff on site, and when we went to check in we had to call someone who required that we pay an additional Kyoto tax prior to giving us the room code.
par un voyageur
Publié le 2 avr. 2024 sur Expedia
Good point: the room is neat and comfortable.
Bad point: the response is inefficient and too late.
The staff told me that we can directly check in at the hotel site by following the instructions in an email she sent, but I neither got the email nor received a proper response via LINE talk.
I had no choice but to go back to the reception counter near Kyoto station (20 min by walking), finishing the check-in procedure. There should be a more efficient and convenient way for those who may need to check in at the hotel site.
Commentaires de Gestion de l’hôtel
10 mai 2024 par RESI STAY, Gestion de l’hôtel
Thank you very much for staying at RESI STAY.It is very happy to hear that the condition of your room was sufficient. We are very sorry for the inconvenience caused by the check-in procedure. We have provided information about the check-in procedures at the reception counter in the listing and in the message you received when you made your reservation. We will make every effort to improve our service in the future so that we can provide you with easier-to-understand information. Please feel free to take advantage of our free shuttle service from the reception counter to your accommodation. We look forward to serving you again
par un voyageur
Publié le 30 mars 2024 sur Expedia
A beautiful apartment, everything you need, perfect for a family of four.
