Note fondée sur 9 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,0 Service et personnel
4,7 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 20 mars 2023 sur Hotels
Commentaires de Gestion de l’hôtel
13 mai 2023 par Rinn Yasaka Kodaiji:Emi, Gestion de l’hôtel
Thank you very much for staying at Rinn Yasaka Kodaiji.Couldn't we provide you with a space that you were satisfied with? I apologize for that. If you don't mind, I would appreciate it if you could tell me what part needs improvement.Please come to Kyoto again.
par un voyageur de Redlands
Publié le 18 mars 2023 sur Expedia
Beautiful home with traditional furnishings. Clean and well situated. The stairs make taking luggage upstairs a little tricky as they are narrow and steep. Only hiccup was instructions for controls/ washing machine unclear. Instructional pictures provided did not match actual machine and difficult to figure out. Tried to get help from hotel for transportation upon check out but was told to get a taxi on the street. Otherwise, very cute home to stay in, nice to have a livinroom and kitchen area.
Commentaires de Gestion de l’hôtel
26 mars 2023 par Rinn Yasakakodaiji staff:Erina, Gestion de l’hôtel
Thank you very much for your stay at Rinn Yasakakodaiji. We are very honored by your compliments on the cleanliness and location of our traditional Kyoto machiya, as well as the living room and kitchen areas of the inn. However, we apologize for the inconvenience caused by the narrow and steep staircase. We are also sorry to hear that the instructions for the controller and washing machine were unclear, and we apologize for the inconvenience caused by the lack of English-language instructions. We will consider providing instructions in English in the future. We will also work hard to improve the stairs. Thank you very much for choosing our facility from among many lodging facilities. We also deeply appreciate your valuable feedback and your contribution to our review in spite of your busy schedule. We look forward to welcoming you again.
par un voyageur
Publié le 29 août 2022 sur Expedia
閑静な住宅街にある一軒家で、路地を入ったところにある。
施設の送迎を使わずに観光しながら向かったので分かりづらかった。特にGoogleマップなどでは辿り着けません。
近隣の方の生活に迷惑のかからないように静かに利用される方の利用が望まれます。
Commentaires de Gestion de l’hôtel
4 sept. 2022 par 鈴八坂高台寺 河北, Gestion de l’hôtel
この度は、鈴八坂高台寺にご宿泊いただき、誠にありがとうございます。お宿ヘのアクセスに関しましてお客様にご不便をお掛けしてしまい、大変申し訳ございません。京都には細い路地がたくさんあり、わかりづらい立地となっておりますが、そんな閑静な街並みもまた京都ならではの風情でございます。しかしながら、今後お客様により快適なご宿泊をご提供できますよう改善策を検討し、精進してまいります。また京都にお寄りの際は、ご利用頂けますと幸いでございます。
par un voyageur
Publié le 19 juin 2019 sur Expedia
Commentaires de Gestion de l’hôtel
28 juin 2019 par CHEN, Gestion de l’hôtel
Thank you very much for your review!We will continue to do our best to provide a better service.
par un voyageur de osaka, jp
Publié le 7 mai 2019 sur Expedia
人数を誤って申し込んでいたにもかかわらず、すぐに対応していただき大変たすかりました。
一点だけ、キッチンの下に食器が入っていますが、少し下水くさかったです。
他は清潔で、特にお風呂が気持ちよかったです。
場所もよく非常に便利でした。
Commentaires de Gestion de l’hôtel
13 mai 2019 par Daisuke, Gestion de l’hôtel
この度は鈴八坂高台寺のご利用誠にありがとうございます。お客様にはスムーズにお宿の利用ができるようスタッフ一同迅速に対応しております。
キッチン下の匂いに関しましては申し訳ございませんでした。こちらですぐに対応させて頂きます。
また、機械があればいつでも「鈴」をご利用くださいませ。
par un voyageur
Publié le 21 janv. 2019 sur Hotels
객실이 매우 깨끗하고 시설이 좋았습니다. 주변 지역도 조용해서 가족 여행으로도 좋을 것 같습니다. 한국인 직원도 있고 짐 맡고 찾는 것도 쉬워서 만족스러운 숙소였습니다.
Commentaires de Gestion de l’hôtel
24 janv. 2019 par Rinn staff, Honoka, Gestion de l’hôtel
Thank you very much for choosing our accommodation Rinn this time.
And thank you for leaving the nice comments.
We are still trying to make our service better but very happy to hear you enjoed the stay.
We hope you liked Kyoto and will come back.
Hope to see you soon again!
par un voyageur
Publié le 17 janv. 2019 sur Expedia
깨끗합니다.^^넓고 편안합니다.
집처럼 편하게 묵을 수있어 넘 좋았어요.
다음에 가족들도 같이오면 이용하기 더 좋을 것 같아요
Commentaires de Gestion de l’hôtel
24 janv. 2019 par Rinn staff, Honoka, Gestion de l’hôtel
Thank you very much for choosing Rinn and leaving the comments.
We are very glad to hear that you liked our accommodation. We also have some other matiya-houses and some hotels in Kyoto. We hope to see you again, if you come to visit Kyoto again, (especially when you back with your family)!
Thank you very much again.
par un voyageur
便利的位置
Publié le 7 juill. 2018 sur ExpediaCommentaires de Gestion de l’hôtel
20 juill. 2018 par Koki, Gestion de l’hôtel
Thanks for your feedback!
The house is quite close to city cntre so it would have made your trip better and easier!
We hope to see you again. Thank you!
par un voyageur
Wonderful location but...
Publié le 28 déc. 2017 sur HotelsIt's so close to Kiyomizudera and Kodaiji, that you can easily stroll at night. The house is small but well-equipped. However, the service need to be improved. During 4 nights we stayed, it had not provide any cleaning services. And since there is no vacumm or broom, we used our hands directly to clean the house. Nespresso coffee capsules are not in the original shape, which made the machine not working. The staff needs to care more than now.
Commentaires de Gestion de l’hôtel
12 janv. 2018 par Mirei, Gestion de l’hôtel
Thank you for your comments. We are sorry about the inconvenience caused. Your advice are helpful for our staff to better the service quality. We are looking forward too meeting you again. Thank you.
