Note fondée sur 366 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,4 sur 5
4,6 Propreté de la chambre
4,4 Service et personnel
4,5 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Tres bien

Publié le 20 août 2024 sur Hotels
Bon hotel avec un check in et out qui se fait en "self service" avec une tablette electronique, mais pas de panique les hotesse d'acceuil sont d'une grande aide. Rien a redire sur les chambres.
Commentaires de Gestion de l’hôtel
25 août 2024 par Manager, Gestion de l’hôtel
Thank you for staying with us.We are glad to hear that you had a pleasant stay with us.Our hotel has introduced a self check-in/check-out system using the latest ICT technology, which allows our guests to settle their bill and issue their own card keys. We basically have a self-service check-in system, but our staff will be happy to assist you if you have any difficulties. We are glad to hear that you are satisfied with your room.We look forward to welcoming you again.
5 sur 5
par un voyageur

Publié le 8 juin 2024 sur Hotels
Best value for money!
Commentaires de Gestion de l’hôtel
2 juill. 2024 par Manager, Gestion de l’hôtel
Thank you for staying with us.We are glad you enjoyed your stay.Besides Kyoto, sequence is also located in Shibuya and Suidobashi in Tokyo, so you can enjoy our different style.Please come and visit us when you come to Tokyo!We look forward to seeing you again.
4 sur 5
par un voyageur

Publié le 29 déc. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
1 janv. 2024 par Manager, Gestion de l’hôtel
We look forward to welcoming you back for another stay.We are very happy to hear that you had a pleasant stay during your stay at our hotel.We will continue to strive to make our hotel even better in the future. We look forward to welcoming you next time.
5 sur 5
par un voyageur

Recommend

Publié le 28 août 2024 sur Hotels
Overall a good experience.
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Manager, Gestion de l’hôtel
Thank you for staying with us.We are so glad to hear that you enjoyed your stay at our hotel.Our sequence hotels are also located in Shibuya and Suidobashi in Tokyo. You can enjoy another desing and ambiance at these hotels, so please come and stay if you come to Tokyo.We will make more effort to be a better hotel.We look forward to welcoming you again.
5 sur 5
par un voyageur

Publié le 25 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Manager, Gestion de l’hôtel
ご宿泊ありがとうございます。当ホテルにて快適にご滞在いただけたご様子で大変嬉しく思います。東京の渋谷と水道橋にもsequenceがございますので、東京にお越しになる機会がございましたらぜひご宿泊いただれければ幸いです。また3店舗共通のsequenceオリジナルタンブラーがあれば、どこでご宿泊いただいてもコーヒー・紅茶が無料でお楽しみいただけます。次回また機会がございましたら、ぜひご利用くださいませ。これからもより良いホテルを目指してまいりますので、またの機会のご来館を心よりお待ちしております。
3 sur 5
par un voyageur

Publié le 24 août 2024 sur Hotels
There was construction on the building for our entire stay. Every night, all night, we did not receive a notice when we booked, or else we would not have booked it. I feel this was very dishonnest.
Commentaires de Gestion de l’hôtel
25 août 2024 par Manager, Gestion de l’hôtel
Thank you for staying with us.Thank you again for taking time out of your busy schedule to leave us your comments.We apologize for the inconvenience caused by the construction during your stay, although you chose our hotel among many others.Although we have posted information about the construction in the hotel, we are acutely aware that we did not give enough consideration to each of our guests.In addition, we did not guide guests to rooms facing the street where the construction was taking place because there was a possibility of noise during the construction.Our staff reported no particular concerns during the construction, so we were unaware that the construction had affected our guests' rooms.We will take your kind words seriously and share them with all our staff members so that we can provide you with a safe and secure space and satisfactory service.We sincerely look forward to your next visit.
5 sur 5
par un voyageur

Publié le 18 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Manager, Gestion de l’hôtel
ご宿泊ありがとうございます。ご滞在中は快適にお過ごしいただけたご様子で大変嬉しくおもいます。私たちsequenceは京都のみでなく東京の渋谷と水道橋にもございます。また違った雰囲気のご滞在を体験していただけますので、東京へお越しの際はぜひお立ち寄りくださいませ。またの機会のご来館を心よりお待ちしております。
2 sur 5
par un voyageur

Publié le 15 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Manager, Gestion de l’hôtel
ご宿泊いただきありがとうございます。またお忙しい中、ご滞在中の評価をお寄せいただいたこと重ねて感謝申し上げます。もしご滞在中、お困りごとやご不明な点等がございましたらいつでもスタッフがお手伝いいたしますので、お気軽にお申し付けくださいませ。これからもより良いホテルを目指してまいりますので、またの機会にお迎えできますことを心よりお待ちしております。
4 sur 5
par un voyageur

Publié le 13 août 2024 sur Hotels
Nær T-bane, og shopping gate. Moderne hotell, kjempe pluss poeng er hotell har sauna og Onsen, ikke minst vaskemaskin for å bruke selv.
Commentaires de Gestion de l’hôtel
25 août 2024 par Manager, Gestion de l’hôtel
Thank you very much for choosing our hotel. We are glad to hear that you were satisfied with our services.Please feel free to ask for a map of Kyoto and the surrounding area at the front desk.Our laundromat is equipped with a coin-operated laundry machine, so there is no need to add detergent to the machine. You can also check the usage status from the TV in your room, which we hope will be helpful to you.We look forward to welcoming you again.
5 sur 5
par un voyageur

Publié le 13 août 2024 sur Expedia
Das Hotel ist stylisch, modern u cool. Das einzige zu bemängelnde ist,dass das (Bade-)Zimmerlicht ein bisschen zu dunkel ist. Ansonsten hat mir der Aufenthalt sehr gut gefallen
Commentaires de Gestion de l’hôtel
24 août 2024 par Manager, Gestion de l’hôtel
Thank you very much for staying with us. We are very happy to hear that you had a relaxing stay with us.In the The BATH, the lighting is darker than usual in order to provide a relaxing time in a comfortable and calm space.We hope you enjoy it.Our staff will continue to make every effort to make your stay with us even more comfortable. We look forward to welcoming you again.