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Strimon Garden Medical SPA Hotel

5.0 star property
Family-friendly 5-star hotel with indoor pool

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Photo gallery for Strimon Garden Medical SPA Hotel

Front of property - evening/night
Indoor pool, seasonal outdoor pool, pool umbrellas, sun loungers
Family Apartment
Fireplace
Staircase

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • Parking included
  • Gym
  • Room service

Explore the area

Map
Tsar Simeon I, 24, Kyustendil, 2500
  • Regional Historical Museum
    ‪8 min walk‬
  • Roman Therms
    ‪9 min walk‬
  • Osogovo Fun Park
    ‪21 min drive‬

Room options

View all photos for Deluxe Maisonette with Hot Tub

Deluxe Maisonette with Hot Tub | Living area

Deluxe Maisonette with Hot Tub

  • 48 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double or Twin Room

View from room

Deluxe Double or Twin Room

  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Small Deluxe Room

Minibar, in-room safe, desk, iron/ironing board

Small Deluxe Room

  • 12 sq m
  • Park view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Apartment

Family Apartment

Family Apartment

  • Sleeps 4
  • 2 Double Beds

View all photos for Mansard

Mansard

Mansard

  • Sleeps 3
  • 1 Twin Bed

About the area

Kyustendil

Kyustendil retreat .Your stay at this Kyustendil hotel places you within a 10-minute walk of Regional Historical Museum and Roman Therms. Osogovo Fun Park and Osogovo Ski Resort are within 12 miles (20 km).

What's nearby

  • Regional Historical Museum - 8 min walk - 0.7 km
  • Roman Therms - 9 min walk - 0.8 km
  • Osogovo Fun Park - 21 min drive - 17.0 km
  • Osogovo Ski Resort - 22 min drive - 17.5 km
  • Saparevo Banski & SPA - 57 min drive - 55.1 km

Getting around

  • Sofia Airport (SOF) - 104 min drive

Restaurants

  • ‪Coktail-Bar Imperial - ‬10 min walk
  • ‪Friends - ‬5 min walk
  • Restaurant Strimon Club Hotel
  • ‪Майорската къща - ‬11 min walk
  • ‪Flora cafe - ‬6 min walk

About this property

Strimon Garden Medical SPA Hotel

Family-friendly 5-star hotel with indoor pool
Strimon Garden Medical SPA Hotel offers its guests a full-service spa, an indoor pool, and a sauna. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A children's pool, a seasonal outdoor pool, and a fitness center are also featured at the luxury Strimon Garden Medical SPA Hotel. Free self parking is available.

This 5-star Kyustendil hotel is smoke free.

  • 70 guestrooms or units
  • Meeting rooms
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers for purchase
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Strimon Garden Medical SPA Hotel offers 70 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with cable channels and pay movies.

Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and detox wraps. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a mud bath and a sauna. The spa is open daily. There are hot springs/mineral springs on site.

Languages

Bulgarian, English, Italian, Russian

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Property amenities

Family friendly

  • Arcade/game room
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • Arcade/game room
  • Children's pool
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Indoor pool
  • Playground
  • Sauna
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Wheelchair accessibility

Room amenities

Entertainment

  • Flat-screen TV with cable channels
  • Pay movies

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Late check-in subject to availability
Late check-in fee for check-in between 12:30 PM and 5:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee for check-in between 12:30 PM and 5:30 PM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, Diners Club, debit cards, and cash.

We should mention

  • The seasonal pool will open in June and close in August.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Strimon Garden SPA Hotel Kyustendil
Strimon Garden SPA Kyustendil
Strimon Garden SPA
Strimon Garden SPA Hotel
Strimon Garden Medical Spa
Strimon Garden Medical SPA Hotel Hotel
Strimon Garden Medical SPA Hotel Kyustendil
Strimon Garden Medical SPA Hotel Hotel Kyustendil

Strimon Garden Medical SPA Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 65 out of 98 reviews
Rating 8 - Good. 20 out of 98 reviews
Rating 6 - Okay. 6 out of 98 reviews
Rating 4 - Poor. 2 out of 98 reviews
Rating 2 - Terrible. 5 out of 98 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Svetoslava

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Old dirty hotel. Doesn’t lookmlike 5 stars hotel
The hotel doesn’t deserve 5 stars at all. It’s old, we had big humidity spots on the ceiling and next to the window. The spa area is too small for so many rooms and a bit dirty. The towels had dirty spots. We stayed 3 days but our room was never cleaned! When I asked the cleaning lady around 14:00 to tell us when they’ll clean the room, she answered that thay had a lot of work and she is not sure if she’ll manage to clean our room! And she never came to clean it! 3 days in a supposingly 5 star hotel without cleaning service of the room. Unacceptable!!! I had to ask at least for new towels at the reception in the evening as due to the spa, all our towels remained wet.
Stayed 2 nights in Dec 2024

10/10 Excellent

Bilyana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another excellent stay at Strimon Garden Medical Spa Hotel. Thanks everyone and see you soon!
Stayed 1 night in Nov 2024

10/10 Excellent

Bilyana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Karolina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for a weekend getaway ! The food was amazing! The bathtub is high so not very appropriate for people with mobility issues.
Stayed 2 nights in Aug 2024

10/10 Excellent

Tzvetan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Bilyana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A relaxing stay. The staff is excellent. Greetings and see you soon.
Stayed 1 night in Sep 2024

6/10 Okay

Snezhana

Liked: Cleanliness, staff & service
Unfirtunatelly the hotel decided to refarbish the two small pools that are the only ones with mineral water and it took over 2 days. The smell if the owint was awful and could be smelled the third day after. The other pools -one inside and one outside were operatonal but there the water is mixed with cold tab water and has a lot of chlores that this time was really too much! They open the foors to ventilate the space in the morning so u come to the coldest place if kess then 8 degrees. It was cold weather and no heating in the rooms or coridors, only in the restaurant. They said there was sth with the system and can not do anything. So I got cold soon. The bed needs to be changed, it is deformed at both ends. The room was big but dark and cold since it is on the northern side.
Stayed 3 nights in Sep 2024

6/10 Okay

Snezhana

Food shall be of better quolity when meet is concerned, and pillows too, curtons washed at least once a year, children controled not to jump all the time in the pools.
Stayed 2 nights in Jul 2024

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Still good service that needs improvement
Good hotel, needs some additions for better comfort, like better pillows and eco soap (they used to have nice eco toaletries, now only cotton buds and pads are included). Also showers at the pools shall have shampoo. There is water maschine only at the big inner pool, once there were two. The carpets and curtains shall be cleaned at least twice a year. Food is ok but not great as it used to be, even the croassons are one day old and much smaller. Not enough vegetarian food.
Stayed 2 nights in Jul 2024

10/10 Excellent

Slavtcho

Liked: Cleanliness, staff & service, property conditions & facilities
unique Hotel!!!
Stayed 2 nights in Jul 2024

10/10 Excellent

Slavtcho

Travelled with family and small children
Excellent SPA, healthy food, professional staff,nice location
Stayed 1 night in Jul 2024

2/10 Terrible

Danica

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I dont understand how they got a 5 star rating. Considering their location in a small town in comparison to others perhaps. The gront desk was neither courteous or friendly. No description of services included or available or their location. The room was far from 5 star, it smelled foul and the old brown carpet wet . The door stuck, and there was no "do not disturb " option.The safe was not functional. After a call to front desk a repair man was sent to fix safe but the smell was not addressed nor were we offered a different room or explanation or apology. Sleeping in that smell was not pleasant. Fortunately we only had a 2 night stay. Consider other options before booking here. The only positive i can say is the breakfast buffet was not bad.
Stayed 2 nights in Jun 2024

10/10 Excellent

Bilyana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As always everything was great! Thank you! We will be back again
Stayed 1 night in Apr 2024

10/10 Excellent

Bilyana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Bilyana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful.
Stayed 1 night in Feb 2024

4/10 Poor

Alexandre, Maennedorf

Liked: Cleanliness
Disliked: Property conditions & facilities
This hotel hardly deserves 3 stars, not 5. Facilities looked dated, the only plus was the healing hot spring water. The blind of one of the windows in the room was broken, the air-conditioning didn't work but the temperature in the room stayed at 27C - in February!; the safe didn't work, the shower was broken; breakfast and dinner rather basic, and you had to pay for the coffee in the room... In the Spa area some of the handrails were dangerously shaky, the supposedly warm benches were cold, the cold dip was without filtration and the water wasn't clean - to stop it here... For sure not going back again.
Stayed 1 night in Feb 2024

6/10 Okay

Snezhana

Liked: Staff & service, amenities
Safe and on first glance super, but needs change of the old heating system in some rooms and anatomic pillows, better and new anatomic mattraces. Control of the pool area. New waitressess need to be tought kindness and culture. Better cleaning and less greed for money.
Stayed 1 night in Nov 2023

8/10 Good

LYKOURGOS

Stayed 2 nights in Oct 2023

8/10 Good

Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities
Mineral water and in the middle of downtown.
Stayed 2 nights in Oct 2023

10/10 Excellent

Bilyana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room. Good spa center. The staff is very friendly. Outdoor pool is very good.
Stayed 1 night in Sep 2023

10/10 Excellent

Ivaylo

Stayed 2 nights in Jul 2023

10/10 Excellent

Tzvetan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice spa hotel great for weekend stay
Stayed 2 nights in May 2023

2/10 Terrible

Bilyana

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

2/10 Terrible

Bilyana

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was wondering if I should even leave a review since it will be my first negative review. This was my favorite hotel. I'm shocked by everything. New and untrained staff. The rooms were not cleaned once. One elevator was not working, we waited in line for the other. The steam room broke down. They blocked our door keys because they didn't know how many days we were there?! They wanted me to pay for the nights again. Christmas Eve was a disaster. There were no seats for all the guests. Strymon Garden is a thing of the past. I understand that there are new owners who must want to ruin it. And they manage! I do not recommend the hotel.

10/10 Excellent

Dimitar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2022