Note fondée sur 3 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,7 sur 5
4,3 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur de Askett, England

Wonderful stay in a relaxing home

Publié le 30 août 2022 sur HomeAway
Great stay, with a pool that kept the kids entertained and close to everything you want, whilst still feeling like being away from everything
1 sur 5
par un voyageur

Was advertised with air conditioning and only had fans

Publié le 18 août 2022 sur HomeAway
The property was advertised with air conditioning, and only came with fans and a small 8 inch artic air from amazon that the owner said is considered an air conditioner. We would Not have booked this house if we knew it did not come with Air Conditioning. We were stuck in the house for 13 nights and some days were 106 degrees. VRBO did not help as well. The owner refunded us 2 nights for the inconvenience, not enough we should of been given a full refund to relocate. She now advertises that the house does not have air-conditioning. The house and pool are lovely and the area is beautiful.
Commentaires de Gestion de l’hôtel
1 sept. 2022 par VrboOwner, Gestion de l’hôtel
I’ve been a host on VRBO for nearly 20 years, and guests have continued to provide positive 5***** comments about their holidays at my property. No one has complained to VRBO about the heat in my house, including other guests this Summer, and in the past, I have only provided fans for cooling my home. When a potential heat wave was predicted for this Summer, I bought what Amazon sells as their #1 “portable air conditioners” on their US and French sites, one for each bedroom. Ms. Tashnek is an American, as am I, and is used to having central or powerful window air conditioning. So in order to avoid any misunderstanding happening again, I removed the AC from my listing on VRBO. Unfortunately, her rental was also exacerbated by the extreme heat wave this Summer. When she notified me about the heat within the house, I immediately ordered and expedited both a Dyson and a Rowenta cooling fan to augment the portable ACs and 4 other fans. Ms. Tashnek also asked to be reimbursed for her inconvenience, so I contacted a VRBO supervisor for their advice, and refunded her 20% of VRBO’s payment to me. (I could not reimburse VRBO charges and fees.) I have learned from France’s heatwave as well as Ms Tashnek’s experience, and will check the feasibility of installing more powerful air conditioning at my home.
5 sur 5
par un voyageur

Beautiful and secluded

Publié le 18 juill. 2019 sur HomeAway
We thoroughly enjoyed our stay at Carol's gorgeous house. It had everything we needed and it felt very much a home that had been made with love. It is a little further than 10 minutes from Uzes, but we still managed to go there most days to stock up on wonderful produce and wines. Thank you Carol, we had a great week! x