Note fondée sur 29 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,0 Service et personnel
3,8 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 28 nov. 2021 sur Hotels
Terrible wifi that does not work. Water leaking from the ceiling. Toilet does not flush properly. The price was WAY too high for what the hotel offered.
Commentaires de Gestion de l’hôtel
20 juin 2022 par General Manager, Gestion de l’hôtel
Dear Guest,
Firstly, thank you for taking the time to share your feedback, however we are disappointed to know that you did not have a satisfactory experience. I have shared your valuable feedback with the appropriate team to further our ability to improve.
Kindly accept my sincere apology on the overall experience and the service not meeting your expectation. I have personally discussed your concerns with individual department heads and assure you that we have taken serious cognizance of this and sincerely regret what you’ve had to undergo. I further assure you that we shall take corrective action and steps to ensure that such incidents don’t occur again.
I ensure that during your next visit, you won't face any challenge and you'll have a memorable stay. I sincerely hope to welcome you back and request you to kindly give us another opportunity to serve you.
Warm Regards,
Mrinal Kapoor
General Manager
par un voyageur
Publié le 24 nov. 2021 sur Expedia
Le matin rendez vous a 6h40 pour nous conduire au port prendre notre bateau .a 6h50 nous sommes partis a pied avec nos valises.
1 chambre clim trop faible.
Que du cafe au lait sucre dans les chambres .
Etc
Commentaires de Gestion de l’hôtel
16 févr. 2022 par Mrinal Kapoor, Gestion de l’hôtel
Dear Guest,
Firstly, thank you for taking the time to share your feedback, however we are disappointed to know that you did not have a satisfactory experience. I have shared your valuable feedback with the appropriate team to further our ability to improve.
Kindly accept my sincere apology on the overall experience and the service not meeting your expectation. I have personally discussed your concerns with individual department heads and assure you that we have taken serious cognizance of this and sincerely regret what you’ve had to undergo. I further assure you that we shall take corrective action and steps to ensure that such incidents don’t occur again.
I ensure that during your next visit, you won't face any challenge and you'll have a memorable stay. I sincerely hope to welcome you back and request you to kindly give us another opportunity to serve you.
Warm Regards,
Mrinal Kapoor
General Manager
par Mael de Paris
Sympa mais ...
Publié le 6 août 2016 sur HotelsAvis mitigé
Pour les + : accueil sympa par le réceptionniste très serviable, le petit jardin qui donne sur la plage, très beau et agréable, accès à plein de magazines (la plupart en allemand cependant) et livres, probablement laissées par de précédents voyageurs, serveuses très gentilles au petit dej, proximité avec les plages de l'anse source argent à quelques dizaines de mètres à vélo...
Pour les - : pas très bien indiqué (il y a une enseigne au portail mais à peine visible de par ses couleurs), j'y suis arrivé à vélo (heureusement ! car ce n'est pas si proche de l'embarcadère que la carte le laisserait croire donc avec les bagages et la chaleur à l'arrivée...) et ai du demander mon chemin. Pas de prises internationales dans le chambres NI d'adaptateur à disposition... il faudra penser à avoir votre adaptateur ou recharger vos appareils dans le salon avec l'unique câble à dispo ou encore brancher vos appareils en prises françaises à la sauvage (en forçant la prise terre avec le câble d'un autre appareil et enfoncant en même temps votre câble dans les autres trous)... enfin la chambre simple deluxe a bien un petit balcon mais PAS sur la mer contrairement à ce que la photo reçu avec la réservation fait croire ! et ça c'était TRES décevant, les autres critères on s'y fait mais je n'aurai pas réservé cette chambre avec cette information.
par Nathalie
Publié le 29 nov. 2015 sur Hotels
Tout petit hôtel bien agréable mais assez cher même si vous avez la chambre 1,la seule disposant d'une vrai vue sur mer .. et pas de wifi !!!
par un voyageur
Publié le 13 sept. 2024 sur Hotels
Beautiful beach front beach house. Very nice and helpful staff; very accommodating. Good breakfast. Delicious butter chicken curry, yum. Thank you
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Mrinal Kapoor, Gestion de l’hôtel
Dear Guest, Thank you so much for this beautiful review, it means a lot to us. I am delighted to note that you enjoyed your recent stay with us and indeed pleased to note that the overall hospitality, service and hygiene standards met your expectations. Our team are our greatest asset. Each and every team member at Le Relax Beach House, La Digue ensures that the guest has a pleasant and comfortable stay with us and they put in their best effort to achieve that. Thank you for recognizing their efforts towards making your stay memorable. My team and I look forward to welcoming you back soon. Warm Regards, Mrinal Kapoor General Manager
par un voyageur
Publié le 13 juin 2024 sur Expedia
Good
Commentaires de Gestion de l’hôtel
13 juin 2024 par Mrinal Kapoor, Gestion de l’hôtel
Dear Guest, Thank you so much for this beautiful review, it means a lot to us. I am delighted to note that you enjoyed your recent stay with us and indeed pleased to note that the overall hospitality, service and hygiene standards met your expectations. Our team are our greatest asset. Each and every team member at Le Relax Beach House, La Digue ensures that the guest has a pleasant and comfortable stay with us and they put in their best effort to achieve that. Thank you for recognising their efforts towards making your stay memorable. My team and I look forward to welcoming you back soon. Warm Regards, Mrinal Kapoor General Manager
par un voyageur
Publié le 21 nov. 2021 sur Hotels
Commentaires de Gestion de l’hôtel
25 sept. 2023 par Mrinal Kapoor, Gestion de l’hôtel
Dear Guest,Thank you so much for this beautiful review, it means a lot to us. I am delighted to note that you enjoyed your recent stay with us and indeed pleased to note that the overall hospitality, service and hygiene standards met your expectations.Our team are our greatest asset. Each and every team member at Le Relax Beach House, La Digue ensures that the guest has a pleasant and comfortable stay with us and they put in their best effort to achieve that. Thank you for recognizing their efforts towards making your stay memorable.My team and I look forward to welcoming you back soon.Warm Regards,Mrinal KapoorGeneral Manager
par un voyageur
Publié le 28 oct. 2021 sur Expedia
The staff and conditions of the hotel were great. The location of the hotel to otger things near by is also good. The only drawbacks were you cant really swim infront of the hotel, its extremely shallow even at high tide and the AC in the room wasn't the best. other than that no problems.
Commentaires de Gestion de l’hôtel
16 févr. 2022 par Mrinal Kapoor, Gestion de l’hôtel
Dear Guest,
Thank you so much for this beautiful review, it means a lot to us. I am delighted to note that you enjoyed your recent stay with us and indeed pleased to note that the overall hospitality, service and hygiene standards met your expectations.
Our team are our greatest asset. Each and every team member at Le Relax Hotel and Restaurant, Mahe ensures that the guest has a pleasant and comfortable stay with us and they put in their best effort to achieve that. Thank you for recognizing their efforts towards making your stay memorable.
My team and I look forward to welcoming you back soon.
Warm Regards,
Mrinal Kapoor
General Manager
par un voyageur
Nice place to stay could use better a/c
Publié le 12 mars 2020 sur HotelsNice big room. Ours was facing the street. I believe only one of the rooms actually faces the water. The included breakfast is the same every morning which is eggs and bacon with toast with a pancake or cereal. The other option is 1 of 2 Indian based breakfast, one is thin layer of mashed potatoes between naan and the other is puffy bread with a potato curry dish. The hotel staff was very friendly and helpful. My main complaint would be that the a/c never got the room very cool. At night we slept on top of the sheets and it was cool enough to be comfortable. During the day the a/c just slowed down how quickly the room got hot.
Commentaires de Gestion de l’hôtel
14 mars 2020 par Le Relax Hotel Management Ltd., Gestion de l’hôtel
Dear Guest.
Thank you for choosing Le Relax Beach House and for taking the time to share your feedback .we are pleased to know that you have enjoyed the breakfast and the service from our team members. we have also taken note of the points mentioned about the A/c and necessary action has been take on the same. We look forward to the opportunity of welcoming you back to Le Relax Hotel Seychelles.
par un voyageur
comfortable stay at La Digue
Publié le 5 mars 2020 sur HotelsThe guest house is in a great location relatively near to the union estate (access to Anse Source d’Argent) and next to a tiny supermarket. A small little restaurant downstairs serving mostly Creole and Indian cuisine. We had a comfortable stay...
Commentaires de Gestion de l’hôtel
7 mars 2020 par Le Relax Hotel Management, Gestion de l’hôtel
Dear Guest
Greetings from Le Relax Beach House, La digue....
Thank you very much for choosing Le Relax Beach House, La digue and for taking the time to share your feedback in Expedia. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards.
We are pleased to note that you enjoyed your time with us and that we were able to make your experience memorable. Your invaluable feedback is important to ensure that we continually deliver the service.
We look forward to the opportunity of welcoming you back to Le Relax Hotel Seychelles.
