2/10 Terrible
Kara
Jan 6, 2025
Due to flight cancellations and delays we were physically unable to make it to the resort for our two night stay. Originally, when our flight was canceled and postponed to the next day, the resort agreed to refund our night upon checkout from our second night’s stay. However, when we were delayed yet again and unable to make it into a city until 4 AM the following morning, the resort refused to refund ANYTHING!
Stuck in the United States with no way of getting there due to airline travel, they were unaccommodating and not sympathetic in the least. We intend to travel back to the area next winter but will most certainly pick somewhere else to stay.
If you are traveling from outside the country and could possibly face travel delays, DO NOT BOOK HERE!
Kara
Stayed 2 nights in Dec 2024