Note fondée sur 259 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,9 Propreté de la chambre
4,8 Service et personnel
4,8 Confort de la chambre
4,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 22 avr. 2023 sur Expedia
Site vraiment exceptionnel. Belle végétation. Un petit paradis. Très bien entretenu. Le staff est vraiment gentil et serviable. Très tranquille. Je recommande
par un voyageur
Publié le 15 févr. 2023 sur Hotels
par un voyageur
Publié le 6 févr. 2023 sur Expedia
Aménagement paysager et installations sont très bien. Amélier la propreté du spa et le recyclage et compost.
par un voyageur
Publié le 7 janv. 2023 sur Expedia
par un voyageur
Publié le 10 mars 2022 sur Expedia
Un hôtel agréable et sécurisé, le toboggan est sympa, le lit très confortable et le personnel très gentil, je recommande !
par un voyageur
Publié le 4 oct. 2024 sur Expedia
This property is a beautiful oasis of luxury, very close to La Fortuna and many tours, adventures and hot springs. The staff are amazing, attentive and so helpful. This is a fantastic hotel, with Ana amazing view of the volcano, everything is modern and immaculate. We were very sad to leave!
par un voyageur
Publié le 25 sept. 2024 sur Hotels
par un voyageur
Publié le 12 sept. 2024 sur Expedia
This place is amazing!
The water slide and all the pools are incredible!
The landscaping is a classy beautiful tropical garden and it lent privacy to the rooms.
There is a huge gate when you enter and it will make you feel safe, taking away the unknown risks of traveling. All staff were warm and friendly. Johstyn and Maria were very helpful and answered so many questions gracefully. The staff at the restaurant are great too. Don’t pass on the shrimp ceviche at the restaurant, it has a perfect spicy citrus flavor, unlike the others that we’ve had that are too sweet.
Wish we found this place earlier so that we can stay longer.
par un voyageur
Publié le 5 sept. 2024 sur Expedia
Paradise. If you’re considering booking this hotel, do it, you won’t be disappointed!
So much attention to detail throughout the entire property. I must have said ‘it’s just so pretty’ HUNDREDS of times. Lol.
Staff is extremely welcoming and helpful. The property is gated, so you have a keycard to get back in.
My husband can’t go to sleep without white noise, but you literally hear the river and birds (while being bug free and having great air conditioning) and this is the first time he’s been able to sleep without his phone going.
TVs have Netflix so you can just log into your account.
Shower is huge! Waterfall shower head with HOT water. Great toiletries as well.
Restaurant was top notch, we tried almost everything on the menu and every single thing was delicious! Staff was great, especially Ronaldo, Rolando, and Summer. We enjoyed every meal, sometimes while watching toucans jump around in the trees, and also a great view of the volcano. Included breakfast- SOO GOOD!! Fresh fruit and mixed bread come with your order.
It was raining when we finished dinner one night and we were asked if we wanted a ride back to our room in a golf cart. Lol, We declined but then they insisted we take umbrellas.
The staff is just so pleasant and goes out of their way to make sure you’re happy.
Pools/hot tubs are just gorgeous!!
Community spaces as well, there’s loungers, tables/chairs, hammocks, swings. All tucked away in different areas to always find a quiet spot.
Highly recommend!!!
par un voyageur
Publié le 27 août 2024 sur Expedia
This place felt like a resort. It has beautiful grounds. The staff were all fantastic, including Summer at the restaurant,