Note fondée sur 926 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
3,8 Service et personnel
3,7 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 8 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 août 2024 par Erin, Gestion de l’hôtel
Thank you for taking the time to review your stay with us at the Super 8, we appreciate your business. I am happy to see you had a wonderful stay with us. I will share your rating with the rest of my team, we will look forward to you staying with us again in the future.
par un voyageur de OLYMPIA
Publié le 7 août 2024 sur Expedia
this facility needs to work toward the level of the one in Baker city. Hot breakfast -no. Hot tub was closed for repairs. the locks for the rooms are troublesome at getting in the room and outer doors.
Commentaires de Gestion de l’hôtel
8 août 2024 par Erin, Gestion de l’hôtel
Thank you for taking the time to review your stay with us at Super 8, we appreciate your feedback. I do apologize the hot tub was down for repairs, unfortunately these things happen unexpectedly and we try to get them fixed as quickly as possible for our guests to enjoy. Here at Super 8, we continuously strive to meet or exceed your expectations. We will continue to work towards meeting your expectations and we hope you will give us another chance to better serve you in the future.
par un voyageur
Publié le 5 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 août 2024 par Erin, Gestion de l’hôtel
Thank you for taking the time to review your stay with us at Super 8, we appreciate your feedback. I am happy to see you had a wonderful stay with us and we hope to see you again in the future.
par un voyageur
Publié le 3 août 2024 sur Expedia
Good deal 4 the area
Commentaires de Gestion de l’hôtel
5 août 2024 par Erin, Gestion de l’hôtel
Thank you for taking the time to review your stay with us at Super 8, we appreciate your feedback. I am happy to see you felt we are a good deal for our area. We hope you will stay with us again on your future travels through our area.
par un voyageur
Publié le 2 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
27 août 2024 par Erin, Gestion de l’hôtel
Thank you for taking the time to review your stay with us at Super 8, we appreciate your feedback. I am happy to see you had a good stay with us. We will be looking forward to the next time you stay again.
par un voyageur
Publié le 31 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 août 2024 par Erin, Gestion de l’hôtel
Thank you for taking the time to review your stay with us at Super 8, we appreciate your feedback. I am happy to see that you had a great stay. We look forward to you staying with us again when traveling through our area.
par un voyageur
Publié le 30 juill. 2024 sur Expedia
check in desk next to dining area was stacked with pile of laundry, ? clean or dirty. everything was dirty.carpets, floors in our room dirty. two or three places on walls where something was splashed., one being next to toilet. no counter space at all! in bathroom. during night a loud noice started, continued all night. the manager in am said a valve was stuck building pressure, loud hissing noise all night! we should have moved. we are both 84, too difficult. we need to be compensated. a refund we are requesting. if we don't get a response, will contact corporate office of Motel 8. Paul and Nadine Betz.
Commentaires de Gestion de l’hôtel
31 juill. 2024 par Erin, Gestion de l’hôtel
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham LaGrande. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you experienced these issues while staying with us. The laundry in which you saw was clean laundry being folded we do it in the dining area in the evening, so we are near our desk for guests convenance. We are currently working on shampooing all carpets throughout the hotel, as for the loud noise during the night I am unsure as to what this could have been I am sorry this kept you awake, and I will investigate into the matter. Please rest assured that we are taking the appropriate measures to address the problems and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations and I will be processing compensation for you at this time.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
par un voyageur
Publié le 29 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Erin, Gestion de l’hôtel
Thank you for taking the time to review your stay with us at Super 8, we appreciate your feedback. I am happy to see you had a good stay with us. We look forward to you staying with us again in the future.
par un voyageur
Publié le 29 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Erin, Gestion de l’hôtel
Thank you for taking the time to review your stay with us at Super 8, we appreciate your feedback. I am happy to see you had a wonderful stay with us. We look forward to you staying with us again in the future.
par un voyageur
Publié le 29 juill. 2024 sur Expedia
When we checked out
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Erin, Gestion de l’hôtel
Thank you for taking the time to review your stay with us at Super 8, we appreciate your feedback. I am sorry to see you did not have a great stay with us. I hope you will give us another chance to better serve you in the future.
